Ratings based on 1,479 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
79% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel for the price

Posted Mar 25, 2015
Good hetel for the price, close to the air port.
2 out of 5
by A verified travelerfrom Boston, MA

Complacency

Posted Mar 23, 2015
Pros: It was fairly close to the Convention center I needed to attend for the weekend.
Cons: Attitude: Have an attitude of "Yes, we will fix this. We will make it better!" This comes from the TOP DOWN.
Location: Not sure, I was only there for the weekend and don't know what was around. The airport is certainly close by!
My room key stopped working. I went to the front desk and the woman there told me "Yeah, that happens a lot." I said, "Maybe you should consider a different key system?" She replied, "Well, we've tried that and it hasn't helped." Just as I was turning to leave the desk, another person was right behind me with the same problem. There is an attitude problem at this hotel, it's called "Complacency". The place seethes with it. The fan in my bathroom was on its last legs, everything seems to be somewhat "worn out". My advice: Pay the extra money and get yourself a decent hotel.
3 out of 5
by A verified travelerfrom Denver, CO

Definitely not a 3 star hotel

Posted Mar 16, 2015
Good location from the airport (less than 2 miles). Comfortable bed and pillows. A/C heater unit in the room didn't work but didn't to use it. Microwave in the lobby was broken. The elevator is slower than taking the stairs as it is at least 45 years old. A 1/10th of a mile long walk down to the breakfast area which was just bleh. We only went the first morning and skipped it the other two mornings. This is a typical Super 8 type quality and 2 star hotel. Good for the money though. The Good: Free wifi, free parking. The bad: See above.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new jersey

Great bang for your buck

Posted Mar 16, 2015
Great bang for your buck... Breakfast was great and the sports bar next to it has amazing food!!
3 out of 5
by A verified travelerfrom Jaipur India

Expected better service

Posted Mar 10, 2015
I had call 4 times in one hour to get the shuttle to pick me up at the airport. They claim shuttle comes every 30 min but it didn't. The wifi was not working. I called front desk, they said that they are going to reset it but it did not work even after that. It started working next morning.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 20, 2015
IT WAS GREAT TO BE CLOSE TO THE AIRPORT, THE LADIES IN THE FRONT DESK AT THE DAY OF ARRIVAL WERE JUST GREAT . BUT THE DAY AFTER WHEN WE WERE LEAVING THE HOTEL THERE WERE TWO GUYS IN THE FRONT DESK, THEY GOT INTO THE BACK OFFICE FOR ABOUT 15MIN AND MAY PEOPLE ASKING FOR ASSISTANCE, PHONES RINGING AND THEY WERE IN THE BACK. WE LEFT 10 MIN LATE TO THE AIRPORT
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom florida

Overnight say close to the airport

Posted Feb 19, 2015
Pros: Cost and close to airport
Cons: During weekend breakfast could be served earlier
Location: Was in transit
Shuttle to and frm airport was good, hotel was clean and fit for purpose. Good value for money
3 out of 5
by A verified traveler

Aging hotel under renovation

Posted Feb 16, 2015
Close to the Allstate arena which is great. But the hotel was definitely not a 3 star hotel as advertised
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice place close to o'hare

Posted Feb 9, 2015
Nice place close to the airport. Shuttle from airport to hotel was convienient. Bathroom was a little rough around the edges but the rest orf the room made up for it. Bed was super comfortable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom remington, in

Close to the airport with covered parking

Posted Feb 6, 2015
I drove to the airport area a day early to ensure I could make it to the airport during a snowstorm. The hotel added extended parking to my bill and I was able to park in tier extended stay garage. Shuttle to the airport made sure I didn't have to deal with slushy roads and horrid traffic.