Ratings based on 326 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom phx

Spectacular location close to historical site

Posted Apr 29, 2015
Great property with something for everyone. Many possible accommodations. Good variety of restaurants. Excellent tour guide, Monica !
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Winter Park, CO

Chichen Itza Travel

Posted Apr 14, 2015
Pros: The view, the food, the service, the cleanliness and the teenage girls loved the lotion they supplied.
Location: You walk right from the hotel to the ruins compound in minutes, everything was very convenient. The pool was very refreshing too.
We were very happy with the Hotel and the view of the Observatory from our room was spectacular. We were worried that it would be too hot being in the interior so we just stayed one night but now we wished that we had spent an extra day at the hotel. Everyone was very helpful and the rooms were clean and air conditioned.
4 out of 5
Recommended
for Everyone
by A verified traveler

Archeological zone

Posted Apr 12, 2015
You feel lost in the past! Beautiful experience! You can go walking to the pyramids! You can hear the birds singing next to you every morning!
5 out of 5
Recommended
for Everyone
by A verified traveler

Walking distance to the ruins

Posted Apr 7, 2015
Cons: The staff at reception were poorly trained and not customer focused.
Beautifully landscaped gardens and you can walk straight into the ruins before the crowds.the hotel is also a lovely Hacienda style hotel with a grand feeling.
4 out of 5
Recommended
for Families
by A verified traveler

Un hotel en plena área arqueológica de Chichen Itz

Posted Apr 7, 2015
Pros: Todo el espacio externo a las habitaciones es maravilloso contacto con la naturaleza. Espacios muy bien cuidados. Identificación de plantas y árboles
Cons: Servicio de restaurant
Agradables vistas por donde quieras verlas. Personal muy amable. Areas verdes maravillosas. Espacios para la reflexión personal. Para disfrutar ampliamente recomiendo al menos pasar tres días en el hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NEUQUEN

Excelente elección

Posted Apr 3, 2015
Pros: La habitación y la ubicación
Cons: Incluiría en la tarifa, el desayuno
Location: Esta a unos pasos de las ruinas Mayas de Chichen Itza
Mi estadía en este hotel fue fantástica. El entorno es bellísimo por la vegetación que lo rodea. Sus habitaciones amplias y con frigobar, cafetera lo necesario para sentirse cómodo, y un detalle muy importante, acceso directo a las ruinas Mayas de Chichen Itza.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom c. melbourne austealia

Well kept grounds, with great trees.

Posted Mar 29, 2015
It was a grand old building with a view of the observatory in chichen itza. Excellent for early access to the ruins. The breakfast was great, the dinner a little pricey, so we ate off the bar menu, which was very filling. If you come by bus, you have to get a 70peso taxi around the site to the hotel, and do the same when you leave.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton, Canada

Wonderful experience!

Posted Mar 28, 2015
Staff extremely friendly and helpful! Three swimming pools - my favorite is the small grotto pool. Gorgeous garden next to the restaurant! Convenient entrance to ruins.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great for Chichinitza

Posted Mar 21, 2015
If going to Chichinitza this is the best place to stay. Has own gate to the park. Can book guide at receiption and set off early on morning to beat the bus loads of tourists and the heat. Hotel is a bit dated but very charming and pleasant.
3 out of 5
by A verified traveler

Posted Mar 17, 2015
the price of all the thing is too expensive such as the warter and the food in the restruant