Ratings based on 237 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hard to find but worth the search

Posted Oct 19, 2014
We had a great stay. The staff was excellent. I even spent time in the hot tub
5 out of 5
Recommended
for Everyone
by A verified travelerfrom No. California

Bathroom faucet

Posted Oct 13, 2014
Pros: Convenient location.
Cons: Obviously, the faucet. Someone must have know about this. The maid?
Location: All we had to do was to cross Hwy 89 and drive onto Mangrove for Bidwell Park.
Everything was good except for the bathroom faucet which appeared to only deliver very hot water. I was able to twist and turn it to get cold water but the faucet was broken. I reported it to management.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 30, 2014
Freeway is behind hotel, u can hear the traffic all night long.
4 out of 5
Recommended
for Families
by A verified travelerfrom daly city,ca

Parents visiting CSU Chico student

Posted Sep 16, 2014
Pros: Close to CSU Chico Large comfortable rooms
Cons: Skimpy free breakfast
The hotel is close to the dorms, without the traffic and parking problems of the downtown hotels. The rooms are large and comfortable, and quiet. Just what we expect from Best Western. The free breakfast is a little skimpy compared to most BW hotels we stay at.
4 out of 5
Recommended
for Families
by Thomas J. Hoodfrom Chico Ca

Close to my family.

Posted Aug 19, 2014 on Hotels.com
Staff was extremely curitious and Friendly. Breakfast was very good as well. The stay was nice.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Aug 17, 2014 on Hotels.com
1 out of 5
by A verified travelerfrom Folsom, CA

Rated at 4 stars?

Posted Aug 16, 2014
Pros: Location
Cons: Everything
This hotel was a huge disappointment. If this was my first stay ay a Best Western; I would never stay in another. Rated at 4 stars? I would give it less than 1 star if I could. Dated decor, lumpy bed and terrible pillows made for a terrible nights sleep. Looking forward to the pool after a long drive we found the pool area a mess. Too much chorine and unkept. No lounge chairs and only 2 tables. Visitors were laying on towels on the cement around the pool. Two thumbs down.
5 out of 5
Recommended
for Families
by Terry Priddyfrom Best Western - Chico,CA

Posted Aug 14, 2014 on Hotels.com
We really enjoyed the stay. The staff was very friendly and accommodating. The room was fresh and clean.
5 out of 5
Recommended
for Business Travelers
by Gastonfrom Los Angeles

Best Western

Posted Aug 12, 2014 on Hotels.com
Overall was very happy with everything
4 out of 5
Recommended
for Business Travelers
by David

This traveler left a rating score only Posted Jul 27, 2014 on Hotels.com