Ratings based on 218 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Mom from Auburn, CA

Nice hotel

Posted Apr 5, 2014
Very nice hotel. Room was very comfortable and the location was great.
4 out of 5
Recommended
for Everyone
by Marie

Stay at the Marriott - Courtyard - Chico

Posted Mar 11, 2014
Pros: The staff, the grab and go food section and the onsite Bistro had excellent food.
Cons: The beds was too firm. I didn't sleep too well. It would have been better if you had pillow top mattresses.
Location: There is a mini golf place literally right next door, a mall 5 minutes away by car, and downtown for shops and restaurants is a 15 min drive.
The staff was very professional, friendly and approachable.
5 out of 5
Recommended
for Everyone
by Chase from Washington

Nice Motel

Posted Mar 8, 2014
Pros: Clean, quiet, well maintained, close to freeway and easy to find.
Cons: Bristo Restaurant, No Service, stood at the counter for 5-10 minutes and no one to help. coould hear them in kitchen and dishes sitting on tables.
Location: Didn't have time to look around.
Clean rooms, Bristo food service not so good. Hotel condition very good and area is nice and safe. Very handy for visiting Customer close by.
3 out of 5
by A verified traveler

Just ok.

Posted Feb 24, 2014
Pros: Clean. Lots of Pillows. Good shampoo and conditioner.
Cons: Another mirror other than the ones in the bathroom. Customer service, be more informative.
Location: Right on the freeway, but nothing really close. One exit down is the mall and restaurants.
The rooms and facility in general were nice in the sense of cleanliness. The beds were comfortable and had lots of pillows. They did have decent shampoo and conditioner. I did however find it odd that they did not offer a mini frig, only had mirrors in the bathroom (which with 4 people trying to get ready in the morning is not ok), and did not offer a free breakfast. The staff was nice, but they did not give you needed information unless asked (like checkout time, better directions to the room).
Comment from
Jan 28, 2014
Thank you for taking the time to leave your comments regarding your stay. I am glad that you found the hotel to be comfortable and clean. I wanted to let you know that we are working to equip all of our guest rooms with refrigerators and we do have some available to place in the rooms upon request. I am happy to hear that the staff was friendly and I will pass on your comment about giving out more needed information at check in. Thank you again for your feedback. We hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Chico State University

Posted Feb 18, 2014
Pros: Price, location, condition and friendly staff.
Cons: Better communication between hotel room availability and what is shown on Expedia.
Location: Chico State University is close by. There are plenty of restaurants just one exist away.
We arrived late and due to some mix up the room we reserved (two queen beds) was not available. Hotel staff offered to move us to a different hotel or comp us another room. Although we would have liked to have one room we were pleased that the hotel to ownership of the problem and offered us two rooms. The rooms were very nice, comfortable and spacious. The staff was very friendly and helpful.
Comment from
Jan 28, 2014
Thank you for taking the time to leave your comments regarding your stay with us. I do apologize for the mix up in your reservation but am glad to hear that we were able to accommodate you. I am happy that you enjoyed your stay and hope to see you again soon!
4 out of 5
Recommended
for Families
by Janet from Redding

Overnite in Chico

Posted Feb 18, 2014
Pros: clean and the staff was friendly.
Cons: The pool heater was not functioning, kids said it was cold. They were able to swim at the hotel next door.
Location: Close to the Mall, the Silver Dollar fairgrounds, Funland.
Nice place, comfortable rooms, close to the Mall and restaurants.
Comment from
Jan 28, 2014
Thank you for taking the time to leave your comment. I am so happy to hear that you enjoyed your stay. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 30, 2014
3 out of 5
Recommended
for Everyone
by Bonnie from Fresno

Posted Jan 12, 2014
The hotel was fine for overnight. We got a little confused about using the TV, as there was no menu to choose channels from. We took the breakfast additional option for the family, which was worth it. I liked that breakfast was served until 11:00 am. It wasn't all you can eat, but what we got was fine.
2 out of 5
Recommended
for Everyone
by Carl from Santa Maria, CA

Easy to locate, near everything.

Posted Jan 11, 2014
The staff was amazing, we arrived early and they accommodated us with no hastle. The room was not as clean as we would have liked or expected, the bathroom was sub par.
4 out of 5
Recommended
for Spa
by gregg from oroville

Posted Jan 7, 2014 on Hotels.com
Good except for the Fan in the bathroom was broken