Reception

Reviews of Best Western Adena Inn

2.5 out of 5
Best Western Adena Inn
1250 N Bridge Street, Chillicothe, OH

Reviews

7.8

Good

Rating 10 - Excellent. 186 out of 582 reviews" "
Rating 8 - Good. 228 out of 582 reviews" "
Rating 6 - Okay. 93 out of 582 reviews" "
Rating 4 - Poor. 43 out of 582 reviews" "
Rating 2 - Terrible. 32 out of 582 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

christine

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was great and room was clean. The area was scary and lots of strange activity happening in the parking lot.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ppl at the desk were really nice
Stayed 1 night in Mar 2024

10/10 Excellent

JD

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay with an efficient staff and clean rooms. Adjacent to a Tesla supercharger which is a good plus. Easy walk to plenty of dining options.
Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Stayed 1 night in Jan 2024

8/10 Good

Debra

Stayed 1 night in Dec 2023

4/10 Poor

Ty

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It's also pretty dirty to say the least. The bedding was clean but all the carpets, including the check in area was sticky. The bathroom has mold in it because there are no exhaust fans. The toilet had quite a few pubic hairs on and around it. She shower was rough and molding caulking. To start, it was harder to find than it should have been. There was a sign by the road but you have to navigate through a maze of multiple business parking lots to find the right one. I was skeptical of this place to begin with and i should have trusted my gut. It was fine enough to sleep in the rest of the night but i definitely won't be coming back (which is very frequent for my travels).
Stayed 1 night in Dec 2023

8/10 Good

JACOB

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
one of the best quick breakfasts in hotel I have ever had
Stayed 3 nights in Nov 2023

10/10 Excellent

Kaitlyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time I have stayed here and it has been consistently wonderful. Thankful for you all I will be back!
Stayed 1 night in Nov 2023

6/10 Okay

Alvin

Traveled with group
Liked: Staff & service
Not the Hotels fault but the room next to me was extremely until 4am. The room was clean but had a strange smell
Stayed 1 night in Nov 2023

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay there again
Stayed 3 nights in Nov 2023

6/10 Okay

Rodney

Liked: Cleanliness, staff & service, room comfort
Just okay.
Aging property that needs paint in a lot of places. Seems to be a favorite of boisterous work crews who party in the parking lot and hallways. Door slamming starts early. Nice, helpful staff, though. Meh breakfast with paper plates and plastic tableware.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got the suite room and it was nice. The staff was excellent. Will be going back to there next time in town..
Stayed 2 nights in Nov 2023

10/10 Excellent

Shelby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Allen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023

8/10 Good

Gregory S

The Jacuzzi tubs water pressure wasn't very good and hot water didn't last long enough to be able to fill tub which is disappointing because I could have saved money by getting a regular room if I knew I couldn't use Jacuzzi tub in my room
Stayed 1 night in Oct 2023

10/10 Excellent

Perry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
chillcothe
the room was clean and the ladies at the desk were very helpfull we as good a stay as we could ask for under the cicumstances we have stayed there in the past and always had a good stay
Stayed 1 night in Oct 2023

8/10 Good

Cali

Stayed 11 nights in Oct 2023

8/10 Good

George

Liked: Amenities, property conditions & facilities
Good for a short Stay.
Stayed 2 nights in Oct 2023

2/10 Terrible

Pamela R.

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator broke, fleas in one of the beds, dirty room, dirty hallways, employees smoking in the entryway. Noisy, glad I didn't have my grandkids with me since most of the guests looked like gang members. We didn't stay the second night and I lost money on that. I will never stay in a Best Western again
Stayed 2 nights in Oct 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo trip
A lovely hotel, very efficient employees
Stayed 1 night in Oct 2023

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
Neither orignally issued key card worked, tv was on a cartoon channel when first entered room, bathroom floor had spots (appeared to be urine drops), found pair of underwear in bed after sleeping in it, bar of used soap in shower, opened bag pistachios found next to bed on stand, tv remote's channel button did not work. Quiet location.
Stayed 1 night in Oct 2023

8/10 Good

Nancy. Aka Gem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can always count 9. A Best Western for a good nights sleep.
Stayed 1 night in Oct 2023

8/10 Good

Timothy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good experience overall only complaint is that showers did leak a bit.
Stayed 3 nights in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Teri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Laura, Byron Center

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Sep 2023

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Itvwas one of the cleanest Best Westerns I've stayed in.
Stayed 1 night in Sep 2023

8/10 Good

Loren

Stayed 1 night in Sep 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

John, Grafton

Business traveler
Liked: Cleanliness, staff & service
I didn’t say i didn’t like it. Average. That’s what 3 stars is
Stayed 1 night in Aug 2023

10/10 Excellent

Bengt

Stayed 1 night in Aug 2023

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator didn't work. Really needed something on the first floor. Put me on the second floor hard for me to do steps
Stayed 1 night in Aug 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopped in for the night. Everything was clean and tidy. I’m very picky about the restrooms but it was clean. I’d stay again!
Stayed 1 night in Aug 2023

10/10 Excellent

Transam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay just have a lil problem with Wi-Fi other then that they got me set up real quick
Stayed 1 night in Aug 2023

6/10 Okay

Terrence

Business traveler
Liked: Staff & service
I dont know who to blame
Bought the room for a wheelchair accessible room.....the room that they had me in was on the second floor in a place that does not have elevators for me to even get to the second floor. So the sweet woman that was working the front desk helped by switching us to a room that was on the first floor. Well it was suppose to be somewhat the same as the room I needed....well when we get in there i couldnt even get into the bathroom to even shower because the bathroom was not wheelchair accessible at all.....so i had to spend my night without a shower before and after my show which quite nasty
Stayed 1 night in Aug 2023

10/10 Excellent

Zachary

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind upon check in and the room was clean and pretty nice for the price.
Stayed 1 night in Aug 2023

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was reasonably priced, not fancy but very clean, they offered a pretty decent hot breakfast for free. It was a little hard to find at first. It sets back from the road and there is a large sign but the entrance drive didn't look like a driveway to a business so we didn't think that was the driveway. Once we figured it out we were okay. Perhaps they need to add a turn here or enter here sign. The man at the desk said a lot of people have said the same thing. Lots of places to eat and shop nearby.
Stayed 1 night in Aug 2023

10/10 Excellent

Monte

Stayed 2 nights in Jun 2023

8/10 Good

Alicia

Traveled with family and small children
Liked: Cleanliness, amenities
The elevator was not working
Stayed 1 night in Aug 2023

6/10 Okay

Matthew

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There was BLACK MOLD on the ceiling tiles of room 101
Stayed 1 night in Aug 2023

4/10 Poor

Robert

Traveled with family
Liked: Cleanliness, staff & service
Staff was friendly.
Stayed 1 night in Aug 2023

8/10 Good

Carol Jane

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Not having the elevator in working order was somewhat inconvenient. Otherwise, everything else was OK.
Stayed 2 nights in Aug 2023

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will stay again!
The place was clean, comfortable & quiet. The staff were helpful & friendly. They contacted me immediately to let me know of a valuable item I had left behind. Thank you!
Stayed 1 night in Aug 2023

10/10 Excellent

Beth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and friendly. There was a nicely done continental breakfast available.
Stayed 1 night in Aug 2023

8/10 Good

Scott, New London

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is at an excellent location. Several restaurants within walking distance. This free bkfst is an OK start to the day. There is nothing overly special about the hotel but it is clean and the beds were comfortavle. Water nice and hot for showering.
Stayed 1 night in Aug 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful!
Stayed 2 nights in Aug 2023

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023