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The room was run down. Breakfast was included, but they had no milk for having cereal and when staff notified they just said they did not have any and and were rude about it.
Timothy
Stayed 1 night in Nov 2023
Response from Jessica - Sales Leader on Dec 1, 2023
Thank you for taking the time to review your stay with us here at the Hampton Inn & Suites of Chillicothe. I am sorry to hear that your stay fell short of your expectations and ours. I can assure you that the issues you experienced during your stay do not align with the standards we strive to meet. I will be speaking with our Breakfast attendants about your experience. We are also currently renovating all of our guest rooms! I hope that you will give us another try to check out our improvements during your next visit to Chillicothe!
Property was clean, quiet and comfortable. Restaurants close by for dining. Refrigerator in room was small, no microwave, slight mold in shower. Stayed two nights for a wedding, this was one of the recommended properties. Priced a little high for what you get. Had a festival going on so maybe that added to it.
Great overnight stay on travel trip. Great food nearby. Comfortable, super clean. It's worth the extra money. I enjoy Hampton's. We did not try the breakfast due to time so can not give a rating on that.
The staff was great! Very nice and helpful! Especially Kiu…wanted to stay an extra night and he made it happen! Comfy beds, very clean, great breakfast!
Unfortunately for us, the pool and hot tub closure did not show up on our reservation. I specifically chose this hotel as I have had four back surgeries and need an pool and hot tub after 8 hours in a car.
Hampton Inn & Suites Chillicothe was amazing! The check in service was great and less then 5 mins! Room was very tidy upon arrival and smelled nothing short of being cleaned! Very quiet atmosphere and wonderful breakfast!!
It was my daughters birthday and we were at the pool swimming me her and her friends and there were like 5-6 adults in the hot tub drinking alcoholic beverages. They were very loud and obnoxious. We went to the front desk and told them what was going on they said they would come make them leave because there was to be no alcoholic beverages down there but nothing ever happened. I am very upset I paid slot of money for the room and didn’t get to enjoy the pool or hot tub due to this.
Great property. Love being able to bring my 2 smaller dogs. We decided to get a suite to have more room and it was def worth it. Just wish the in room fridge was a little bigger and in the kitchen area. It was in the TV cabinet in the living room-hard to find and hard to access. But that’s not worth giving less stars
Room was spacious and clean. Able to get a room last minute but was costly. Decent amenities and breakfast.
Pamela
Stayed 1 night in Sep 2022
6/10 Okay
Robert and Elizabeth
Traveled with partner
Sep 12, 2022
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We had to enter by a side door. The rooms are laid out in a maze, so we spent time looking for the elevator, dragging our suitcases behind us. There should be signs indicating where the elevator is.