Indoor pool

Reviews of Super 8 by Wyndham Abbotsford BC

2 out of 5
Super 8 by Wyndham Abbotsford BC
1881 Sumas Way, Abbotsford, BC

Reviews

7.6

Good

Rating 10 - Excellent. 337 out of 1002 reviews" "
Rating 8 - Good. 349 out of 1002 reviews" "
Rating 6 - Okay. 157 out of 1002 reviews" "
Rating 4 - Poor. 80 out of 1002 reviews" "
Rating 2 - Terrible. 79 out of 1002 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Haimon

Liked: Cleanliness, staff & service, property conditions & facilities
Like it
Stayed 2 nights in Apr 2024

10/10 Excellent

Marcie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Michel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Very helpful and pleasant. Breakfast was as expected. I would book again for sure.
Stayed 1 night in Apr 2024

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where really clean!!!
Stayed 1 night in Apr 2024

6/10 Okay

Sandra, Langley

Traveled with partner
Liked: Cleanliness, staff & service
The pool was closed for maintenance and that was the only reason we chose this hotel. We had already booked a non refundable room when they called to inform us. The breakfast was ok. Our bed was awful. They put us in a double room but we booked a queen. Wasn’t worth arguing over. Parking wasn’t great, but Tim Hortons is right beside it. Pros and cons for sure, but likely would not go back.
Stayed 1 night in Apr 2024

6/10 Okay

Robyn

Traveled with group
Liked: Staff & service
It was ok. Just a normal hotel. Nothing outstanding.
Stayed 3 nights in Apr 2024

10/10 Excellent

Roberta

Traveled with family
Was very clean and friendly within walking distance from restaurants
Stayed 1 night in Apr 2024
Response from Front Desk Manager on Apr 14, 2024
Dear Roberta, Thank you for reviewing your recent stay with us. We're delighted to hear you could benefit from our convenient location and that you had an overall positive experience with us. We hope to see you again soon.

6/10 Okay

Colin, Salmon Arm

Traveled with family
Hotel is dated, and breakfast was just adequate, but decent for the price. We had trouble getting the parking gate to lift, and pool was small, but again, decent value for a lower-priced hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Amenities
Convenient, clean
Stayed 1 night in Apr 2024
Response from Front Desk Manager on Apr 14, 2024
Dear Andrew, Thank you for reviewing your recent stay with us. We're delighted to hear you could benefit from our convenient location and that you had an overall positive experience with us. We hope to see you again soon.

10/10 Excellent

Leslie

Traveled with partner
Liked: Staff & service, property conditions & facilities
It’s a busy commercial area with some refuse indicative of areas with a lot of fast food joints. There’s a lot of food choice within walking distance of the hotel so that’s a good thing.
Stayed 1 night in Apr 2024
Response from Front Desk Manager on Apr 14, 2024
Dear Leslie, Thank you for reviewing your recent stay with us. We're delighted to hear you could benefit from our convenient location and that you had an overall positive experience with us. We hope to see you again soon.

8/10 Good

Davina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Travis

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and helpful. The facility is well maintained. It is such a convenient location to shopping, restaurants and airport. Continental breakfast featured delicious homemade waffles, fruit, cereal, toast & eggs. We so enjoyed our stay!
Stayed 1 night in Apr 2024
Response from Front Desk Manager on Apr 14, 2024
Dear Travis, Thank you for reviewing your recent stay at our hotel. We're delighted to hear you had an overall positive experience with us and thank you for the kind words you shared about our staff. I'll be sure to share your review with them. We hope to see you again in the future.

10/10 Excellent

Babal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and safe and the area is conveniently located to shopping and restaurants. More options at breakfast would be nice (there was boiled eggs, toast and waffles offerred). I also think the gym and pool hours should be open earlier than 10am so theres more opportunity to use the facilities.
Stayed 2 nights in Mar 2024
Response from Front Desk Manager on Apr 14, 2024
Dear Kathryn, Thank you for reviewing your recent stay with us.We're glad you found your room clean and safe. We understand your concern about breakfast options, and here at Super 8, we are all expected to serve a good quality free continental cold breakfast. We will certainly take this into consideration to enhance our offerings and provide a more satisfying experience for our guests in the future.We hope to see you again the next time you're in our area.

6/10 Okay

Amber

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs cleaning in the pool and bathrooms
Stayed 1 night in Mar 2024
Response from Front Desk Manager on Apr 14, 2024
Dear Amber, Thank you for your feedback. We appreciate you bringing the cleanliness of the pool and bathrooms to our attention. Ensuring a clean and hygienic environment is a top priority for us, and we'll address these areas immediately to improve the guest experience. We hope to see you again the next time you're in our area.

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Shower issues.
Stayed 1 night in Mar 2024
Response from Front Desk Manager on Apr 14, 2024
Dear George, Thank you for your positive rating. We apologize for any inconvenience caused by shower issue during your stay. We'll investigate the matter further to ensure it's promptly addressed. We hope to see you again soon.

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff and convenient location.
Stayed 2 nights in Mar 2024
Response from Front Desk Manager on Apr 14, 2024
Dear Andrew, Thank you for reviewing your recent stay with us. We're delighted to hear you could benefit from our convenient location and that you had an overall positive experience with us. We hope to see you again soon.

10/10 Excellent

Byron

Liked: Staff & service
Rooms are little dated
Stayed 1 night in Mar 2024

8/10 Good

Jodi

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Easy staff
Stayed 1 night in Mar 2024
Response from Front Desk Manager on Apr 14, 2024
Dear Jodi, We're glad to hear you found our staff to be accommodating and friendly.We hope to see you again in the future.

10/10 Excellent

James

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean quiet secure place to stay, can’t think of any bad with this place, we’ll be back
Stayed 2 nights in Mar 2024
Response from Front Desk Manager on Apr 14, 2024
Dear James,Thank you for your kind words! We're glad we met your expectations and that you didn't encounter any issues during your visit. We look forward to welcoming you back on your next trip.

8/10 Good

Tara

Stayed 1 night in Mar 2024

8/10 Good

chad

Traveled with family and small children, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Overall decent, bathroom could use a reno as the door is hard to open n close and caulking around tub is coming off. Bathroom could have also been cleaner. But would stay again
Stayed 2 nights in Mar 2024
Response from Front Desk Manager on Apr 14, 2024
Dear Chad,Thank you for your feedback. We appreciate your comments about the bathroom, and we'll certainly look into improving those aspects for your next stay. Ensuring a clean and comfortable environment is our priority, so we'll address the door and caulking issues promptly. We're glad to hear you would stay with us again, and we look forward to welcoming you back soon.

4/10 Poor

Gary

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking
Stayed 2 nights in Mar 2024
Response from Front Desk Manager on Apr 14, 2024
Dear Gary, Thank you for reviewing your recent stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. May we ask the reason for leaving the negative rating? Knowing why will assist us in resolving any difficulties for you and improving our service in the future. Please contact us directly if you wish to express your concerns in privacy.

8/10 Good

Jena

Liked: Cleanliness, staff & service, property conditions & facilities
Fun pool
Stayed 1 night in Mar 2024
Response from Front Desk Manager on Apr 14, 2024
Dear Jena, Thank you for your review of your recent stay with us. We're delighted to hear you enjoyed our pool.We hope to see you again the next time you're in our area.

10/10 Excellent

Brant

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024
Response from Front Desk Manager on Apr 14, 2024
Dear Brant, Thank you for your review. We're delighted to hear you had an overall positive experience with us. We hope to see you again in the future.

6/10 Okay

Courtenay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked there were plenty of dinner options within walking distance. We did find a couple bugs in our room. One on our bed and one by the door. Other then that it was good
Stayed 2 nights in Mar 2024

8/10 Good

Alexander

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Mar 2024
Response from Mani on Mar 23, 2024
Hi Alexander, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!ManveerFront Desk Supervisor

10/10 Excellent

Belinda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The concierge was amazing help
Stayed 1 night in Mar 2024
Response from Mani on Mar 23, 2024
Hi Belinda,Thank you for reviewing your recent stay at our hotel. We're delighted to hear you had a positive experience with us and thank you for the kind words you shared about our staff. I'll be sure to share your review with them. We hope to see you again in the future.ManveerFront Desk Supervisor

10/10 Excellent

Olga, Renton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2024
Response from Mani on Mar 23, 2024
Hi Olga, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!ManveerFront Desk Supervisor

10/10 Excellent

amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, family friendly and friendly staff
Stayed 1 night in Mar 2024
Response from Mani on Mar 23, 2024
Hi Amber,Thank you for reviewing your recent stay at our hotel. We're delighted to hear you had a positive experience with us and thank you for the kind words you shared about our staff. I'll be sure to share your review with them. We hope to see you again in the future.ManveerFront Desk Supervisor

4/10 Poor

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mani on Mar 21, 2024
Hi sarah, Thank you for reviewing your recent stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. May we ask the reason for leaving the negative rating? Knowing why will assist us in resolving any difficulties for you and improving our service in the future. Please contact us directly if you wish to express your concerns in privacy.ManveerFront Desk Supervisor

10/10 Excellent

Charlotte

Stayed 1 night in Feb 2024
Response from Mani on Mar 17, 2024
Hi Charlotte, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!ManveerFront Desk Supervisor

8/10 Good

Amy, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located to amenities
Stayed 1 night in Mar 2024
Response from Mani on Mar 17, 2024
Hi Amy, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and that our location was convenient for you. We look forward to seeing you the next time you're in our area!ManveerFront Desk Supervisor

4/10 Poor

Kyle&Tiph

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mani on Mar 21, 2024
Hi Kyle, Thank you for reviewing your recent stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. May we ask the reason for leaving the negative rating? Knowing why will assist us in resolving any difficulties for you and improving our service in the future. Please contact us directly if you wish to express your concerns in privacy.ManveerFront Desk Supervisor

10/10 Excellent

Heather, Osoyoos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great! We used to stay here yrs ago when our girls played volleyball! Thanks again for a lovely stay!
Stayed 1 night in Mar 2024
Response from Mani on Mar 17, 2024
Hi Heather, Thank you for reviewing your recent stay with us. We're happy to hear you were pleased with the value you received. We appreciate your loyalty and hope to see you again the next time you're in our area.ManveerFront Desk Supervisor

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is always a safe choice for a nice stay. It is quiet, convenient and located near some restaurtants with easy access to the freeway.
Stayed 3 nights in Feb 2024
Response from Mani on Mar 17, 2024
Hi Mark, Thank you for your review. We're delighted to hear you were pleased with your room and that you could benefit from our convenient location. We look forward to seeing you again sometime soon.ManveerFront Desk Supervisor

10/10 Excellent

brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good location
Stayed 1 night in Mar 2024
Response from Mani on Mar 17, 2024
Hi Brenda, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!ManveerFront Desk Supervisor

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Feb 2024
Response from Mani on Mar 17, 2024
Hi Justin, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!ManveerFront Desk Supervisor

10/10 Excellent

Gordon, Wiliams Lake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our usual place to stay in Abbotsford.
Stayed 1 night in Feb 2024
Response from Mani on Mar 21, 2024
Hi Gordon, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us. We appreciate your loyalty and hope to see you again the next time you're in our area.ManveerFront Desk Supervisor

10/10 Excellent

Baljinder

Liked: Cleanliness, staff & service, property conditions & facilities
Good service 😊
Stayed 3 nights in Feb 2024
Response from Mani on Mar 17, 2024
Hi Baljinder, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!ManveerFront Desk Supervisor

10/10 Excellent

Tyronne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Z
Stayed 1 night in Feb 2024
Response from Mani on Mar 21, 2024
HI Tyronne, Thank you for reviewing your stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!ManveerFront Desk Supervisor

10/10 Excellent

Joseph

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic pool and waterside which the kids absolutely loved. The 1 bedroom suite was perfect for our family of four. Very big!
Stayed 1 night in Feb 2024
Response from Mani on Mar 21, 2024
Hi Joseph, Thank you for your review. We're delighted to hear you were pleased with your room and that your family enjoyed our pool and water slide. We look forward to seeing you again sometime soon.ManveerFront Desk Supervisor

4/10 Poor

Carrie

Liked: Staff & service
Disliked: Property conditions & facilities
People were nice. Location was perfect. It’s an old hotel with old uncomfortable beds, obtusely noisy heating unit and showers with no pressure. Free breakfast is always a nice option. It was basic yogurt, cereal and toast but, it was included with stay. It was nice and clean in the room except for the lousy top blanket which reminded us more of a 90’s curtain. Clean, friendly, cheap.
Stayed 1 night in Feb 2024
Response from Mani on Mar 21, 2024
Hi Carrie, Thank you for reviewing your stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are always looking ways to improve our service so I appreciate your detailed feedback. We are delighted that you could benefit from our convenient location. We hope you will give us another opportunity to serve you better in the future.ManveerFront Desk Supervisor

10/10 Excellent

brenda

Stayed 1 night in Feb 2024
Response from Mani on Mar 21, 2024
Hi Brenda, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!ManveerFront Desk Supervisor

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was kind and supportive. Check in was quick and easy
Stayed 1 night in Feb 2024
Response from Mani on Mar 21, 2024
Hi Jodi, Thank you for reviewing your stay at our hotel. We're delighted to hear you had a positive experience with us and thank you for the kind words you shared about our staff. I'll be sure to share your review with them. We hope to see you again in the future.ManveerFront Desk Supervisor

10/10 Excellent

Thais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 1 night in Feb 2024
Response from Mani on Mar 21, 2024
Hi Thais, Thank you for reviewing your stay at our hotel. We're delighted to hear you had a positive experience with us and thank you for the kind words you shared about our staff. I'll be sure to share your review with them. We hope to see you again in the future.ManveerFront Desk Supervisor

6/10 Okay

Dave

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Room wasn’t very well cleaned, toilet barely flushed, needed several flushes even for a tissue. Shower head leaked like crazy and was very low flowing. (I’m a contractor so this wasn’t just cheap products this is lack of proper maintenance)
Stayed 1 night in Feb 2024
Response from Mani on Mar 21, 2024
Hi Dave, Thank you for reviewing your recent stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I appreciate your detailed feedback, as we're always looking for ways to improve. We hope you will give us another opportunity to serve you better in the future.ManveerFront Desk Supervisor

2/10 Terrible

Samantha

Traveled with family and small children, Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The location is great for sporting families. The front desk man struggled to check us in and said it was and Expedia issue at 1:30 am and it took a half hour to check us in at 2:00 am with sleepy children. The room had an ant infestation, the ants bit. I ask for it to be resolved and the manager told me there were no ants. I have a video.
Stayed 3 nights in Feb 2024

2/10 Terrible

Amber

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You pay a lot of money for a sub par hotel, “breakfast included” dont bother sold out hotel and they were cooking 4 waffles at a time people were waiting hard boiled eggs, expired yogurt. They Harassed our team mates saying there’s more people in their room than they claimed and they were watching them on the surveillance when we were there for a bmx race and they had people come to visit from another room for a drink.. they calmed them non stop on their personal phones that we had to block their number. Pool was so gross that kids came out itching probably from lack of chemicals. Maid was crying because she was the only one working to clean rooms…..don’t bother and save your money to go somewhere else will not be returning.
Stayed 2 nights in Feb 2024
Response from Mani on Mar 23, 2024
Hi Amber, Thank you for reviewing you stay at our hotel. We sincerely apologize for the inconvenience you experienced during your stay. Please note that our breakfast supplies are replenished on a weekly basis to ensure freshness, and we appreciate your feedback regarding the wait times and quality of the offerings. Regarding fire safety regulations, it's important for us to accurately track the number of occupants in each room for everyone's safety, especially during drills. We regret any misunderstanding or discomfort caused by our inquiries. Your concerns regarding pool cleanliness and staffing will be addressed promptly. We value your input and apologize for falling short of your expectations. We hope you will give us another opportunity to serve you better in the future.ManveerFront Desk Supervisor

6/10 Okay

Jack

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Terrible parking lot. OKAY if you drive a small SUV
Stayed 1 night in Feb 2024
Response from Mani on Mar 20, 2024
Hi Jack, Thank you for reviewing your stay at our hotel. I am sorry that you has issues with parking; please allow me to express my sincerest apologies. We have a special area for bigger vehicles and you can ask the Front Desk person for any help. We hope to see you again the next time you're in our area.ManveerFront Desk Supervisor