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Reviews of Hotel Panamericana Ancud

3 out of 5
Hotel Panamericana Ancud
San Antonio 30, Ancud, Los Lagos

Reviews

8.4

Very Good

Rating 10 - Excellent. 26 out of 72 reviews" "
Rating 8 - Good. 31 out of 72 reviews" "
Rating 6 - Okay. 13 out of 72 reviews" "
Rating 4 - Poor. 2 out of 72 reviews" "
Rating 2 - Terrible. 0 out of 72 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The ocean veiw is spectacular. The hotel is built over and adjacent to an old fort. The staff is helpful and attentive.
Stayed 3 nights in Mar 2024

6/10 Okay

Alejandro

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
An old hotel that needs to be maintained and updated. Very small rooms, tiny bathroom, rooms without soundproofing, poor breakfast....not a 'comfortable' hotel to stay.
Stayed 1 night in Feb 2024

10/10 Excellent

ROBERT, Lutz

Liked: Cleanliness, staff & service
Room was cramped but atmosphere was unique.
Stayed 2 nights in Dec 2022
Response from KARINA on Mar 7, 2023
muchas gracias Sr Robertsaludoskarina lorca

10/10 Excellent

sofia

Liked: Cleanliness, staff & service, amenities
Love it, excellent view and service.
Stayed 1 night in Dec 2021
Response from KARINA on Dec 10, 2021
MUCHAS GRACIAS SRA SOFIA POR SU COMENTARIO ATTE KARINA LORCA

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with superb service
Stayed 1 night in Mar 2020
Response from karina lorca on Mar 18, 2020
muchas gracias por su preferencia,lo esperamos en una proxima visita atte

10/10 Excellent

klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast buffet
This is a nice rustic hotel, certainly a bit older but fully functional. We spent a quiet night here. The breakfast buffet was a nice surprise. It's very nice. Not bad at all for a place close to the middle of nowhere :)
Stayed 1 night in Mar 2020
Response from karina lorca on Mar 18, 2020
muchas gracias por su comentario, lo esperamos para una nueva visita atte

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sunset views to die for. Excellent food both for breakfast and dinner
Stayed 3 nights in Dec 2019
Response from karina on Dec 17, 2019
Muchas gracias por su preferencia Atte karina Lorca

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Restaurant with good prices and a stunning view to the ocean.
Stayed 1 night in Feb 2019
Response from Karina Lorca on Mar 21, 2019
Estimados muchas gracias por preferirnos Atte

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
very well located in a beautiful area. Near downtown.
Stayed 3 nights in Jan 2019
Response from Karina Lorca on Mar 21, 2019
Muchas Gracias por su preferencia Esperamos recibirlo en una proxima visita Atte

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy hotel, good food and good service. About a 7 minute walk to the town centre.
Stayed 4 nights in Nov 2018
Response from karina lorca on Nov 29, 2018
muchas gracias por su comentario Atte

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Cristóbal on Dec 9, 2018
Muchas gracias por la buena evaluación, estaremos esperando una próxima visita en el futuro. Que tenga una buena tarde, atte. Departamento de reservas

8/10 Good

Marion

Liked: Cleanliness, staff & service, room comfort
Friendly place on the top of the hill in Ancud
Staff at reception were keen to be helpful and we were very grateful that one of them working when we arrived and left spoke English! We were unlucky with the weather on our second day (very high wind and rain), and although the hotel rattled through the night, the open fire in the hall was very welcome! Breakfast was good on the whole, but we wouldn't recommend the restaurant for evening meals - we had to eat there on the windy night and the food was very poor in our view.

8/10 Good

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Hotel name changed
Using the address, we got to the hotel but not without a lot of confusion. It is called Hotel Ancud and sign posted as such. The room decor is log cabinish which makes the room dark. The rooms are very much on the small size making it uncomfortably tight. The staff is very helpful. We could get meals during the day, not just during the Chilean usual time (late) for dinner. There is very little parking space in the small lot. Safety is somewhat of a concern. I twisted my ankle the day we arrived due to the pot holes in the parking surface. .

8/10 Good

Verified traveler

Liked: Staff & service
Great View of Bay
Great view of bay, convenient location, helpful and friendly staff.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with good views. Rooms are quite small and get very hot. Good wifi and nice staff. Would recommend.

10/10 Excellent

Italo Frigoli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Adventure
In spite of bad weather, we had a great stay in the hotel. We were celebrating our 41st wedding anniversary.

6/10 Okay

Verified traveler

Liked: Staff & service
Nur gute Lage
. Ich hatte große Probleme nach dem Verzehr von Pasta mit Meeresfrüchten.
Stayed 1 night in Jan 2024

10/10 Excellent

BEATRICE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beaucoup de caractère Magnifique Cheminée à l'accueil Personnel adorable Tout a été parfait Un grand moment
Stayed 1 night in Nov 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel mal insonorisé et petit déjeuner bâclé par serveuses
Stayed 2 nights in Mar 2023

8/10 Good

Roberto

Stayed 1 night in Feb 2023

10/10 Excellent

Jesus Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

6/10 Okay

Hernan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No volveria nunca
Hotel bien ubicado pero muy antiguo y sin modernizar. Habitaciones pequeñas y baño sin mantenimiento y humedad ya que no cuenta con ventana ni extractor, por lo que tiene hongos.
Stayed 1 night in Sep 2022
Response from KARINA on Mar 7, 2023
Buenos días Don Hernan , lamentablemente la construcción del hotel es del año 65 por eso la antigüedad del hotel pero posee una belleza única

6/10 Okay

Sergio

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Estadía por trabajo
Stayed 1 night in Jun 2022
Response from KARINA on Mar 7, 2023
MUCHAS GRACIAS

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bello el lugar, los espacios comunes son limpios y confortables. No se puede esperar mucho del restaurant, pero si del desayuno. La atención del personal era espectacular, muy cordiales y serviciales.
Stayed 6 nights in Feb 2022
Response from KARINA on Mar 8, 2022
Muchas gracias por sus comentarios nos ayudan a mejorar muchisimo Saludos,

8/10 Good

Brody Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente relación precio y calidad, buena atención del personal, excelente desayuno y servicio de restaurante todo el día. El único problema es la mala ventilación de los baños y el descontrol que existe de parte del hotel con los estacionamientos
Stayed 3 nights in Feb 2022
Response from KARINA on Mar 8, 2022
Muchas gracias por preferirnos, tratamos de mejorar dia a dia Saludos Cordiales

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Custos-Benefício
Excelente atendimento e vista do hotel é maravilhosa. Equipe muito atenciosa e cordial. Café da manhã muito bom.
Stayed 2 nights in Dec 2021
Response from KARINA on Mar 8, 2022
Muchas gracias por preferir Hotel Ancud Saludos,

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar con un entorno hermoso!!
Stayed 1 night in Dec 2021
Response from KARINA on Mar 8, 2022
Muchas gracias por su preferencia Saludos Cordiales

8/10 Good

KAY

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Muy rico el desayuno. Lo único es que la habitación tenía olor a humedad. Sin embargo, estaba bien equipada con lo necesario. El baño estaba mojado desde antes. Lo demás todo bien con la decoración y la atención del personal.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consideraba que las habitaciones eran más grandes, ya que como vi viaje era por trabajo no existía espacio Iara trabajar cómodo en la pieza.
Stayed 2 nights in Jan 2021
Response from karina on Feb 10, 2021
buenas tardes lamentablemente las habitaciones son pequeñas ya que la construcción del hotel es de Año 1965 y no se ha hecho reconstruccion de estas Esperamos volver a tenerlo hospedado Atte Karina Lorca

6/10 Okay

Sandra

Disliked: Property conditions & facilities
Precisa de renovação
Hotel precisa de renovação e reforma, papel de parede sujo, carpete fedido, parou no tempo
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Ellen, Santiago Chile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy atento. Pedimos una estufa extra en la pieza y nos dieron una al tiro. Lindas vistas, buen restaurante y cerca de todo
Stayed 2 nights in Jul 2019
Response from karina on Jul 12, 2019
muchas gracias se agradece su comentario , lo estaremos esperando para su próxima visita Saludos Cordiales Karina Lorca

8/10 Good

Carlos, Calera de Tango Chile

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo bien construido en un entorno maravilloso
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Positifs : l’emplacement, belle vue, le calme, la conexion internet. Négatifs : vétusté de l’hôtel. Très sombre, froid, pas d’eau chaude pour la douche. Chambre très petite.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant super bien. Las habitaciones y baños muy estrechos.
Stayed 2 nights in Feb 2019

10/10 Excellent

RICHARD E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar, muy buena atención
Muy bonita infraestructura y buena atención. No le doy la calificación máxima porque la habitación tenia un ligero olor a cigarro. Todo lo demás excelente
Stayed 1 night in Feb 2019
Response from Karina Lorca on Mar 22, 2019
Muchas gracias por su preferencia Atte

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastisk utsikt fra hotellet. Kjedelig restaurant.
Stayed 1 night in Feb 2019
Response from karina Lorca on Mar 21, 2019
muchas gracias por preferirnos su opinion es muy importante para nosotros Atte

8/10 Good

Gislaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Stayed 1 night in Dec 2018

8/10 Good

Fernando

Stayed 2 nights in Oct 2018

8/10 Good

Ana Elisa

Liked: Cleanliness, property conditions & facilities
Cuidado com os impostos.
O quarto é simples, mas aconchegante. Não tem frigobar. O ralo do box não dava vazão e enchia de água. Os ganchos para pendurar as toalhas estavam todos quebrados. Mas o que mais me incomodou foi a cobrança de 19% de imposto sobre o jantar no restaurante do hotel. Esse imposto é cobrado de cidadãos do Chile sobre a hospedagem. Não achei certo eles cobrarem esse imposto extorsivo de turista estrangeiro no restaurante sem avisar com antecedência. Se eu soubesse, teria ido jantar em outro lugar.
Stayed 2 nights in Oct 2018

8/10 Good

Rose Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo elegiría siempre en Ancud
El hotel es muy bontito y bien ubicado. Desayuno muy bueno y muy amable el personal. Lo mejor de Ancud
Response from Cristóbal Chaparro on Aug 4, 2018
Estimada Rose, muy buenas tardes. Agradecemos mucho sus palabras, quedamos muy contentos al ver que su estadía fue de forma positiva. Esperamos una próxima visita. Atte. Departamento de reservas

10/10 Excellent

michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon séjour
arrivée tardive ,mais bon accueil ,très bon petit déjeuner ,environnement magnifique

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RECOMENDABLE.
En general, un buen hotel, con habitaciones algo pequeñas, buena y amable atención, bonito lugar, de fácil acceso. Estacionamiento en superficie limitado tal vez a unos 10 vehículos. Había un acceso subterráneo que cuando visité el hotel, se encontraba cerrado. Es probable que hubiese más estacionamientos ahí, pero jamás lo ofrecieron cuando consulté donde estacionar, estando ya el estacionamiento de la superficie lleno.
Response from Cristóbal Chaparro on Aug 4, 2018
Muy buenas tardes. Agradecemos mucho sus palabras, quedamos muy contentos al ver que su estadía fue de forma positiva. De acuerdo a su duda sobre ese acceso, esta hecho para que entre la mercaderia, ya que es un espacio pequeño. Esperamos una próxima visita. Atte. Departamento de reservas

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien!
Stayed 1 night in Feb 2018
Response from Cristóbal Chaparro on Aug 2, 2018
Estimado Jorge, muy buenas tardes. Agradecemos mucho sus palabras, quedamos muy contentos al ver que su estadía fue de forma positiva. Esperamos una próxima visita. Atte. Departamento de reservas

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradibilisimo
Buen desayuno, aperitivos y excelente atencion.
Stayed 2 nights in Feb 2018
Response from Cristóbal Chaparro on Aug 4, 2018
Estimado Francisco, muy buenas tardes. Agradecemos mucho sus palabras, quedamos muy contentos al ver que su estadía fue de forma positiva. Esperamos una próxima visita. Atte. Departamento de reservas