Ratings based on 349 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
94% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Visit with Family

Posted Oct 14, 2014
Enjoyed the stay here. The bed was comfortable and the room was clean. The only downside is that there wasn't any continental breakfast.
Comment from Hotel Management
Nov 5, 2014 by Jason, Hotel Management
Thank you for choosing Hotel Chino Hills. We are really glad you enjoyed your stay and took the time to write a review. We will take the continental breakfast into consideration. We really hope to see you soon! Thank you, Management Team
2 out of 5
by A verified travelerfrom Oceanside, CA

Very disorganized staff.

Posted Oct 14, 2014
Stayed once before but this time found out the morning of our trip that they were over booked and we no longer had a room. Very disappointed that we couldn't stay with our group.
Comment from Hotel Management
Nov 5, 2014 by Jason, Hotel Management
Dear Bernie, we are really sorry for any inconvenience we put you through. We really hope you can give us a second chance. We hope to see you soon. Thank you, Management Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 4, 2014
Nice Hotel Friendly Staff . Only thing missing was complimentary Breakfast .
Comment from Hotel Management
Nov 5, 2014 by Jason, Hotel Management
Thank you for choosing Hotel Chino Hills. We are really glad you enjoyed your stay. We appreciate taking the time to write your review and your friendly words. We hope to one day have a complementary breakfast. We really hope to see you again very soon! Thank you, Management Team
2 out of 5
Recommended
for Everyone
by A verified travelerfrom las vegas,nv

Comfortable but overpriced

Posted Sep 25, 2014
The staff was friendly enough the room was clean but the furniture and carpet were stained. My wife and I did an overnight stay and were quoted $78.00 for one night. After a room tax the total was $85,00 very overpriced in my opinion for the location. It's chino hills not Anaheim or Ontario.
Comment from Hotel Management
Oct 28, 2014 by Jason, Hotel Management
Dear Customer, Thanks for staying with us, and your comments. Our regular rate is $68, sometimes according to our occupancy, our weekend rate will increase $10. Hope to see you soon. Hotel Chino Hills Management Team
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Saugus, CA

Great location, close to golf course

Posted Sep 22, 2014
Pros: Close to where I wanted to be.
Cons: Would like to see better lighting in rear parking lot for improved night security and satety.
Easy check in, close to freeway and very clean, room did not have that typical closed room smell when you open the door, fresh room and neatly made up.
Comment from Hotel Management
Nov 5, 2014 by Jason, Hotel Management
Hello Bruce, Thank you for choosing Hotel Chino Hills. We are glad to hear that you were please with your stay. We look forward to your next stay. Thank you, Management Team
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Best hotel thus far

Posted Sep 2, 2014
Stayed here August 2014, and have got to say one of the most comfortable and clean hotel I've been to. Really nice staff, pool was a little to cold for me but having the Jacuzzi was nice to warm me up. Really convenient area located near a lot of restaurants & stores. It's close to the fwy but once in the room it wasn't noisy at all... Best part was the bed... So comfortable I slept like a baby. Definitely will stay here again!
Comment from Hotel Management
Sep 2, 2014 by Jason, Hotel Management
Dear Cin, Thank you so much for your kind review. we're so glad that you enjoyed your stay with us! We love hearing that you like our hotel. Thank you so much for your recommendation and we hope to see you soon! Sincerely Hotel Chino Hills Management Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel for the price

Posted Sep 2, 2014
Pros: Close to where we needed to be.
We thought that the hotel was very nice and reasonably priced.
Comment from Hotel Management
Sep 2, 2014 by Jason, Hotel Management
Dear Shar, Our team was so pleased to welcome you to our hotel! We are so happy to hear that you found us to be friendly and helpful during your stay.Thank you so much for writing us such an amazing review again, and we looking forward to see you soon. Sincerely, Management Team Hotel Chino Hills
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Fernando Valley

Great Value

Posted Sep 1, 2014
Location: Close to Sandra's Calimex Restaurant with great food and music.
Convenient with quick access to the freeway. Great value and exceeding our expectations!
Comment from Hotel Management
Nov 5, 2014 by Jason, Hotel Management
Dear CV, we would like to thank you for choosing Hotel Chino Hills. We are excited to hear that we exceeded your expectations and look forward to your next stay! We appreciate you taking the time to write a review. Thank you, Management Team
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Las Vegas

Nice hotel..,.starbucks right in the same plaza.

Posted Aug 26, 2014
Overall stay was good. Gym needs a total makeover though.
Comment from Hotel Management
Aug 28, 2014 by Jason, Hotel Management
Dear CM, Thank you very much for your kind review,and we value your comments. we're so glad that you decided to stay with us! We love hearing that you like our hotel. Thank you so much for your recommendation and we hope to see you soon! Sincerely Hotel Chino Hills Management Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice, clean, modern, and double kings are a plus!

Posted Aug 25, 2014
Pros: Double Kings!
Would recommend and would stay again. Clean and well located
Comment from Hotel Management
Aug 28, 2014 by Jason, Hotel Management
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us. We look forward to welcoming you back again soon! Sincerely Hotel Chino Hills Management Team