Ratings based on 39 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Kent
Comfortable room - good distance from BathPosted Nov 9, 2014
Pros: Breakfast and comfortable beds
Cons: Unfortunately the man in the next door room put the TV on at 5am and it was very loud. Some sound proofing may help.
Location: Half hour drive from Bath so very convenient but not as expensive!
Warm room, comfortable beds, lovely hot shower and excellent choice of breakfast
by A verified traveler
roomsPosted Oct 29, 2014
Pros: staff very pleasant despite being very busy. Reception lady a bit 'short'.
Cons: get rid of nasty smells and nasty shower. We decided not to use them.
Location: westonbirt was wonderful.
shower room dirty. Needed a good clean at the edges. Both of our rooms had dirty shower and the one room smelt of sewerage. Not nice for daughter and granddaughter.
by A verified traveler
Dirty bathroom filthy shower very disappointingPosted Sep 25, 2014
Pre paid the room & was held at reception as the clerk could not find my pre paid receipt Very poor
for Business Travelersby Adrianfrom Leek
Slightly disappointedPosted Jul 30, 2014 on Hotels.com
After having stayed last November, I was looking forward to staying for a night in the summer. The room was very musty and the sink was blocked; I had to use a towel to prevent water from running on to the floor. The evening meal was good value and tasty. The bar and waiting staff were very pleasant and efficient. Breakfast the next morning was missing the advertised mushrooms with no substitute or apology. I shall probably stay elsewhere next time.
for Personal Eventby A verified traveler
Lovely spotPosted Jul 17, 2014 on Hotels.com
We hope to return
Recommendedby A verified traveler
Lovely placePosted Jul 14, 2014 on Hotels.com
We really enjoyed stay
for Couplesby Mikefrom Bristol
Nice hotel, but could be improvedPosted Jul 3, 2014 on Hotels.com
We enjoyed our stay at this hotel as it had a cottage feel to it. Our room was upgraded to a superior room on our arrival which we were very thankful for. The bedroom was spacious and comfortable, unfortunately the ensuite was very small and difficult to move around in comfortably. The shower was also an old cubicle and not very clean. Fantastic breakfast though.
for Overnight Stay Before Destinationby Elizabethfrom Essex
First classPosted Jul 1, 2014 on Hotels.com
Recommendedby Joy Rfrom Slough
Lovely looking hotelPosted Jun 26, 2014 on Hotels.com
The hotel is an old building which is very charming. I arrived late and was soon checked in. The staff were friendly and helpful. The single room I had was adequate for the amount I paid and I would go there again if I needed to be in the area. breakfast was partly buffet with the cooked elements, which there was a reasonable choice, prepared for you and brought to the table.Lack of phone signal could be a problem if you intended working from the hotel - but there is free WiFi.
for Personal Eventby Melfrom Peterborough
ExcellentPosted May 28, 2014 on Hotels.com
The staff couldn't do enough to help. All were friendly and the room was fantastic. Breakfast was out of this world. Would recommend this hotel to anyone. 5 star Thank u Mel