Ratings based on 39 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travelerfrom Kent

Comfortable room - good distance from Bath

Posted Nov 9, 2014
Pros: Breakfast and comfortable beds
Cons: Unfortunately the man in the next door room put the TV on at 5am and it was very loud. Some sound proofing may help.
Location: Half hour drive from Bath so very convenient but not as expensive!
Warm room, comfortable beds, lovely hot shower and excellent choice of breakfast
4 out of 5
by A verified traveler


Posted Oct 29, 2014
Pros: staff very pleasant despite being very busy. Reception lady a bit 'short'.
Cons: get rid of nasty smells and nasty shower. We decided not to use them.
Location: westonbirt was wonderful.
shower room dirty. Needed a good clean at the edges. Both of our rooms had dirty shower and the one room smelt of sewerage. Not nice for daughter and granddaughter.
2 out of 5
by A verified traveler

Dirty bathroom filthy shower very disappointing

Posted Sep 25, 2014
Pre paid the room & was held at reception as the clerk could not find my pre paid receipt Very poor
3 out of 5
for Business Travelers
by Adrianfrom Leek

Slightly disappointed

Posted Jul 30, 2014 on Hotels.com
After having stayed last November, I was looking forward to staying for a night in the summer. The room was very musty and the sink was blocked; I had to use a towel to prevent water from running on to the floor. The evening meal was good value and tasty. The bar and waiting staff were very pleasant and efficient. Breakfast the next morning was missing the advertised mushrooms with no substitute or apology. I shall probably stay elsewhere next time.
4 out of 5
for Personal Event
by A verified traveler

Lovely spot

Posted Jul 17, 2014 on Hotels.com
We hope to return
4 out of 5
by A verified traveler

Lovely place

Posted Jul 14, 2014 on Hotels.com
We really enjoyed stay
4 out of 5
for Couples
by Mikefrom Bristol

Nice hotel, but could be improved

Posted Jul 3, 2014 on Hotels.com
We enjoyed our stay at this hotel as it had a cottage feel to it. Our room was upgraded to a superior room on our arrival which we were very thankful for. The bedroom was spacious and comfortable, unfortunately the ensuite was very small and difficult to move around in comfortably. The shower was also an old cubicle and not very clean. Fantastic breakfast though.
5 out of 5
for Overnight Stay Before Destination
by Elizabethfrom Essex

First class

Posted Jul 1, 2014 on Hotels.com
Friendly relaxed
4 out of 5
by Joy Rfrom Slough

Lovely looking hotel

Posted Jun 26, 2014 on Hotels.com
The hotel is an old building which is very charming. I arrived late and was soon checked in. The staff were friendly and helpful. The single room I had was adequate for the amount I paid and I would go there again if I needed to be in the area. breakfast was partly buffet with the cooked elements, which there was a reasonable choice, prepared for you and brought to the table.Lack of phone signal could be a problem if you intended working from the hotel - but there is free WiFi.
5 out of 5
for Personal Event
by Melfrom Peterborough


Posted May 28, 2014 on Hotels.com
The staff couldn't do enough to help. All were friendly and the room was fantastic. Breakfast was out of this world. Would recommend this hotel to anyone. 5 star Thank u Mel