Ratings based on 77 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
5.0 Room cleanliness
4.7 Service & staff
4.9 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Superb...

Posted Jun 21, 2015
Absolutely the best hotel in Tokyo ! Leaps and bounds above the highest standards in refined quality, attention to detail, and exclusivity. Highly recommended...
5 out of 5
Recommended
for Everyone
by A verified traveler from 東京

快適なホテル

Posted May 4, 2015
部屋は清潔で、眺めが良い。 お風呂に入りながら夜景を見ることができる。 ベッドの寝心地も最高。 駅からは少々歩くが、苦にならない。 滞在することに意義があるホテル。
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Spectacular Accomodations in Chiyoda

Posted Apr 12, 2015
My wife and I just returned from our honeymoon. I booked a night at the Palace Hotel Tokyo as the final evening of our journey and could hardly have asked for a better stay. Our room was lovely, with a spectacular view of the Imperial Palace East Garden and the service was top-notch. Palace grounds are a two minute walk away, and the location is otherwise excellent--underground direct access to Otemachi Station (a great hub for Tokyo Metro and Toei Subway lines) and a 10 minute walk or train ride from Toyko Station. While we did not make use of the restaurant, bar, or spa, the facilities all came across as first-rate. My only complaint is that the bed was a bit too firm for my taste, but this is a minor quibble and the linens, pillows, etc were otherwise impeccable. Great luxury alternative to the Mandarin or Saint Regis for half the price. Highly recommended!
4 out of 5
Recommended
for Personal Event
by A verified traveler

Had a wonderful time during my stay!

Posted Jan 6, 2015 on Hotels
Great hotel with a very helpful staff. The rooms are VERY nice and comfortable! You definitely feel like you don't need to leave your room at all because it's so relaxing. The complementary Fitness Center was awesome, but I wish the swimming pool was also complimentary, instead it has an expensive user fee, even for guests. The only thing that I didn't like was that the night I stayed, they were doing a mandatory power shut down from midnight until 4am, so after the power came back on, all the lights in my room came on, waking me up in the middle of the night. But I guess it's only 1 time per year it happens, just my bad luck.
5 out of 5
Recommended
for Families
by shigeru from 福島県

のんびりできましたよ。

Posted Jan 6, 2015 on Hotels
今年も正月をパレスホテルで過ごすことができました。落ち着いた雰囲気と共に、室内デザインも気に入っていて、のんびりできました。
5 out of 5
Recommended
for Couples
by Ricardo from Valencia, Venezuela

UNA OPCIÓN EXELENTE.

Posted Jan 2, 2015 on Hotels
Recomendable al 100%, la atencion EXELENTE, las habitaciones comidas y lindas, el desayuno le doy una clasificación mas que EXELENTE tanto en las opciones como en la calidad de la comida, los restaurantes EXELENTE, RECOMIENDO ESTE HOTEL 1000% GRACIAS TOKYO.
3 out of 5
Recommended
for Couples
by yoshibumi from 静岡

これで台無し

Posted Dec 10, 2014 on Hotels
grand kitchin の味がいまいち。ロビーのカフェの値段が高すぎ。
5 out of 5
Recommended
for Families
by A verified traveler

また、宿泊したいです。

Posted Dec 5, 2014 on Hotels
とても素敵なホテルでした。娘と宿泊しましたが、皇居が見えるエレガントな部屋で、大満足でした。スタッフの方の対応も、とても感じよかったです。
5 out of 5
Recommended
for Business Travelers
by A verified traveler

good hotel

Posted Dec 3, 2014 on Hotels
よかったです
5 out of 5
Recommended
for Business Travelers
by Douglas

This traveler left a rating score only Posted Nov 29, 2014 on Hotels