Ratings based on 6 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.0 Service & staff
4.3 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby Frans from Perth, Western Australia
Convenient location for shopping & restaurantsPosted Apr 29, 2014
We had a good stay at JW Marriott Hotel Chongqing with all their facilities. The only set back was, upon check in, the Hotel does not honour what was stipulated on the contract we signed with Expedia.com.au My Deluxe Room does include Continental Breakfast, Free High Speed Internet and Free Airport Shuttle. After negotiating with the manager, Marriott agreed to give us all except the Free Airport Shuttle. We have travel all over the world and used Expedia.com.au and this is the first bad experience we had.
Recommendedby coco from tpe
Posted Jan 20, 2014 on Hotels.com
This hotel is certainly centrally located, the only draw back is the traffic we had to deal with while getting in and out of the hotel. We were happy about everything except the limited selection on their buffet menu. . Aside from the hotel itself, I did experienced problem with this booking, while my confirmation clearly stated the room I booked comes with free breakfast, but I booked it during my travel, and I could not print out the confirmation, and could not show it to the front desk clerk, rather than keep disagreeing with him, my friend had to use his local influences, and had to contact the top management to up grade me to the executive level, so I can get the free breakfast. I can't help to wonder what would happen if I don't have a friend with local contact. Therefore, I would really like to have someone look into this matter, and get back to me on what actually went wrong on my booking..
for Business Travelersby David from singapore
Posted Jun 21, 2013 on Hotels.com
breakfast at excecutive lounge was poorly served. getting a taxi was troublesome, vehicles management at the front entrance/lobby is messy.
for Business Travelersby A verified traveler
Posted Jun 9, 2013 on Hotels.com
for Couplesby Paul from Beijing
Good quality considering the city...Posted Apr 10, 2013 on Hotels.com
Chongqing is a remote 2nd tier Chinese city, once you digest this fact, then everything about your stay will be great. I would say JW Marriot is as good as any hotel in the area. The location is great, the executive lounge is great, with fresh juice, a must have! In fact, I think fresh juice is one thing this hotel did better than any other I have stayed at before. With that in mind, you have to realize you are not in Hong Kong or Tokyo. The staff tried their best, but they were not of the same caliber. I still enjoyed having conversations in faltering English, which gives a more exotic remote feeling. The room is a bit dated, but completely fine. Everywhere has an old Ex-Pat air which I enjoyed very much. The free breakfast buffet was also excellent. Sign up to be a Marriot Rewards member so you do not have to pay for wifi. I would stay here again.
Recommendedby A verified traveler from Rugby
Very good valuePosted Apr 13, 2007
Centrally located in Chongqing which is good as getting anywhere can aake time due to traffic congestion. Very friendly and helpful staff. Room has two queen sized beds and a large bathroom with big bath and separate shower cubicle. Good choice of food at breakfast and lunchtime. Tried Manhattan steakhouse for dinner, but the Australian porterhouse steak was chewy, however my guests were happy with their ribeye and shrimps. Reception can be a bit disorganised when busy and some staff do not speak good English. However overall it was a pleasant stay and I would return.