Ratings based on 27 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from s

Good comfortable hotel, good food and breakfast.

Posted Jun 4, 2015
Staff good, lovely comfy bed, lush evening meal and breakfast, and a good price.
4 out of 5
Recommended
for Business Travelers
by Jeremy from Somerset, UK

Convenient and comfortable enough.

Posted Mar 13, 2015 on Hotels
Convenient and comfortable enough. The room (3) was rather old fashioned and as the windows were not the best fitting - there was some road noise. The corridors leading to it are shabby and in need of decoration. The food was good, both at dinner and breakfast and the service pleasant.
4 out of 5
Recommended
for Couples
by jake from Llandovery

Comfortable

Posted Feb 25, 2015 on Hotels
Pleasant stay
3 out of 5
by A verified traveler from brisbane Australia

Just adequate

Posted Jan 1, 2015
Room had no toiletries supplied, staff said it was an oversight. Bathroom Sink had some matted hair in the plug hole, mirror was streaky not properly cleaned.
4 out of 5
Recommended
for Business Travelers
by Peter from Leicester

Hotel was okay

Posted Oct 24, 2014 on Hotels
Served my needs
5 out of 5
Recommended
for Business Travelers
by Miles from Bishops Stortford

Top stay!

Posted Oct 6, 2014 on Hotels
Fastastic food. Comfortable stay, will definatly return!
5 out of 5
Recommended
for Couples
by A verified traveler from Derby

Last minute hotel

Posted Oct 4, 2014
Pros: The experience box says it all
Cons: I could be picky but the value was good.
Location: Location was excellent for us as we came from Bolton Football stadium then onward to Lancaster in the morning for a christening could not have picked
We booked the Pines Hotel last minute and got a good price for the room. What we didn't expect was the very good staff in all the areas of the hotel. The room was adequate for one night so we weren`t disappointed with it. The food in the restaurant at night and the included breakfast was first class and good value. Thankyou.
2 out of 5
Recommended
for Overnight Stay Before Destination
by Neil from Bradford

Could be great, but sadly flawed.

Posted Sep 23, 2014 on Hotels
We were upgraded to a luxury suite with a four-poster bed as our booking hadn't appeared on their system, which seemed rather fortunate. However the suite was blisteringly hot with no heating controls which made relaxing in it and sleeping difficult, even with all the windows open and ceiling fan on. The towel rail in the bathroom was too hot to touch and didn't seem to pay any attention to our attempts to turn it down. The room although sumptuous wasn't the cleanest - the toilet looked a bit grim as though it could do with a "proper" clean. We also had a huge problem with the breakfast - we mentioned we were vegetarian and although we didn't expect veggie sausages and bacon (although nowadays, why not), we thought they'd offer an alternative even if it was in the form of an extra egg or mushrooms. The slightly older lady who took our order in the morning was completely unhelpful - when asked if there were any veggie options she simply said "no". When my partner mentioned that perhaps it was something that could be looked at and improved it was met with "well... we don't get many vegetarians". The "breakfast" came, and consisted of: a 1" mushroom, an egg, a half-slice of fried bread and a splodge of baked beans. Not really worth the £10. It wouldn't have been so bad if she'd at least have said that she would pass it onto management...
4 out of 5
Recommended
by A verified traveler

Great stay

Posted Sep 23, 2014 on Hotels
Lovely rooms and a great overall experience, I would say it could do with a bit of updating as its a bit 1950s. But the room was great and very clean. Would definitely reccomend it! Thank you
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Fantastic service - great menu

Posted Sep 14, 2014 on Hotels
Fantastic service - great menu,Ideal location and friendly staff