Lobby sitting area

Reviews of Hotel Give

3.5 out of 5
Hotel Give
12 Hereford Street, Christchurch

Reviews

8.2

Very Good

Rating 10 - Excellent. 360 out of 976 reviews" "
Rating 8 - Good. 365 out of 976 reviews" "
Rating 6 - Okay. 187 out of 976 reviews" "
Rating 4 - Poor. 45 out of 976 reviews" "
Rating 2 - Terrible. 19 out of 976 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aniko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. The front desk staff were so very helpful and courteous. It was also a great location for pick ups for several tours. The room was clean and the shared bathrooms were always very clean. The only down side, which I know you can't help, is that there is construction going on around the hotel. Otherwise I had a good experience.
Stayed 5 nights in Apr 2024
Response from Sam on Apr 15, 2024
Hi Aniko Thank you for your fantastic review! We're delighted to hear you had a great stay with us. It's wonderful to know our front desk staff were helpful and courteous during your time at Hotel Give! We're also happy the location worked well for your tours and that you found the room and shared bathrooms clean.We're glad you had a good experience overall and would be happy to welcome you back again when the construction is hopefully complete.Thanks again for choosing Hotel Give!Kind regards, Samuel - Reception Manager

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, clean, comfortable with good facilities. The staff were very helpful and friendly. Only down side was the noise. Doors shutting through the night, and if you get a room next to a toilet, you'll hear more than you want to. Though if you ask the staff will give you earplugs. I needed those for the snorer in the next room. Still it was worth it. I spent 3 nights here and will use it again if visiting Christchurch. Very handy to the City and Hagley park across the road.
Stayed 3 nights in Apr 2024
Response from Sam on Apr 15, 2024
Hi davidThank you for your kind review! We're so glad you found our accommodation affordable, clean, comfortable, and with the facilities you needed. It means a lot to hear that our staff were helpful and friendly.We appreciate your honesty about the noise. We're happy to provide earplugs upon request, and I apologize for any inconvenience caused by snoring guests.We're thrilled to hear you would stay with us again on a future visit to Christchurch! Thanks again for choosing to stay with us!Kind regards, Samuel - Reception Manager

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sam on Apr 15, 2024
Hi Josh Thank you for rating your recent stay with us. I hope we can host you again for another enjoyable stay. Kind regards, Samuel - Reception Manager

8/10 Good

Abbymae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from Sam on Apr 15, 2024
Hi AbbymaeThank you for your rating. Great that your overall time with us was enjoyable. See you again, Samuel - Service Manager

10/10 Excellent

Kathy-Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this Hotel was close to where we needed to catch the bus over to Westport.
Stayed 1 night in Apr 2024
Response from Sam on Apr 7, 2024
Hi Kathy-LeeThank you for your kind review. I am glad our location worked out for you to catch the bus to Westport. I hope we can host you again next time you are in Christchurch. Kind regards, Samuel - Service Manager

8/10 Good

Xiao

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, very helpful
Stayed 1 night in Mar 2024
Response from Sam on Apr 5, 2024
Hi Xiao Excellent to hear that our stafff were great and helpful during your time with us. Hopefully we can host you again sometime. Kind regards, Samuel - Reception Manager

10/10 Excellent

charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to view many sites at CHC….art gallery, Avon River, botanical gardens Easy bus route to and from airport Staff helpful
Stayed 3 nights in Mar 2024
Response from Sam on Apr 5, 2024
Hi Charles Thank you for your kind review. Great to see that you enjoyed so much of what makes our part of the city great during your time with us. I am also pleased to see that you found our staff to be helpful. Thank you for choosing to stay at Hotel Give. Kind regards, Samuel - Service Manager

10/10 Excellent

Cheryl

Traveled with family
Liked: Amenities
Cute, clean, and comfortable! Hayley Park is just across the street. Definitely a must see! Will stay here again.
Stayed 1 night in Mar 2024
Response from Sam on Apr 7, 2024
Hi Cheryl Thank you for reviewing your recent stay with us. Wonderful that we were cute, clean and comfortable during your time with us!We look forward to hosting you again. Kind regards,Samuel - Service Manager

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Sam on Mar 28, 2024
Hi Pauline Thank you for rating your previous stay with us. I am glad that you enjoyed your time with us.Hopefully we can host you again sometime. Kind regards, Sam

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sam on Mar 28, 2024
Hi RobertThank you for your kind review. Nice to see that you enjoyed your time at our property. Hopefully we can host you again for another enjoyable stay.Kind regards,Samuel - Service Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and tidy accommodation. Recommend
Stayed 1 night in Mar 2024
Response from Sam on Mar 17, 2024
Hi William I am glad that you found our staff to be friendly and accommodation tidy when you stayed with us. Hopefully we can host you again sometime. Kind regards, Samuel - Service Manager

10/10 Excellent

harvinder

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent...must visit
Stayed 1 night in Mar 2024
Response from Sam on Mar 17, 2024
Hi Harvinder Thank you for your kind words. We look forward to your next visit!Kind regards, Samuel - Service Manager

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff...excellent location
Stayed 1 night in Mar 2024
Response from Sam on Mar 7, 2024
Hi Alan Thank you for your kind words. I am glad that you found our staff to be friendly and our location to be excellent. I hope we have the opportunity to host you again next time you are in Christchurch. Kind regards, Samuel - Service Manager

10/10 Excellent

Shona

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very good facilities. Friendly and helpful staff
Stayed 1 night in Feb 2024
Response from Sam on Feb 25, 2024
Hi Shona Thank you for your kind review and feedback. Great to see that you had a nice time with us and hopefully we can host you again for another great stay. Kind regards, Samuel - Service Manager

6/10 Okay

BISMITHA MARY

Stayed 1 night in Feb 2024
Response from Sam on Mar 21, 2024
Hello Thank you for your review. I hope you enjoyed your overall time with us and we hope to host you again sometime. Kind regards, Samuel - Service Manager

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this property because it was close to an event at the Arts Centre complex. It didn’t disappoint in any way.
Stayed 2 nights in Feb 2024
Response from Sam on Feb 25, 2024
Hi Heather Thank you for your kind review. I am glad that your time spent with us was enjoyable and you found our location to be convenient to the Arts Centre. Hopefully we can host you again sometime. Kind regards, Samuel - Service Manager

6/10 Okay

Joanne, Blenheim

Traveled with partner
Disliked: Property conditions & facilities
Very noise, lift painfully slow, check in very busy and slow. Booked a queen room expecting a bathroom but it ended up being dhared. This is not stated on the bookkng dite. Very anoyed.
Stayed 1 night in Feb 2024
Response from Sam on Feb 21, 2024
Hi Joanne Thank you for your feedback and review. I am sorry that you had some problems during your time with us. All of our Classic rooms use shared bathrooms and this is listed as an amenity on each room type. Our Deluxe room types all have ensuite bathrooms and this may be a better option for you to book next time. I hope you enjoyed your time in Christchurch overall and wish that we can host you again for a better experience. Kind regards, Samuel - Service Manager

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, opposite the botanical gardens, center of the city.
Stayed 1 night in Feb 2024
Response from Sam on Feb 18, 2024
Hi James Thank you for your review. I am glad your time with us went well. Hopefully we can see you again sometime. Kind regards, Samuel - Service Manager

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, including public transportation to and from the airport. I walked to all the places that I wanted to cover in this trip. Enjoy the place while it is newly refurbished. I enjoyed its story as a socially-sustainable business. The quietness and cleanliness will require every ones cooperation for the walls are thin and bathroom facilities are shared.
Stayed 2 nights in Jan 2024
Response from Sam on Feb 8, 2024
Hi Carolyn Thank you for your review and feedback. It is great to see that you appreciate our Socially Sustainable approach to hospitality. We are proud of what we are achieving with this. I hope the rest of your time in New Zealand goes well and we look forward to hosting you again. Kind regards, Samuel - Service Manager

6/10 Okay

Karen

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Unfriendly welcome after midnight!! Clean but unexpected to bathroom share
Stayed 1 night in Jan 2024
Response from Sam on Jan 29, 2024
Hi Karen Thank you for leaving a review and feedback from your recent stay with us. I am sorry that you felt you received a sub-par welcome on arrival and did not expect to be in a room with a shared bathroom. We note the shared bathroom as a feature of our classic rooms on Expedia, however, we do not have control over where Expedia lists this as a feature. I also note that our Night Manager offered you a complimentary 12pm checkout for the inconvenience caused. I hope the rest of your travels in New Zealand are enjoyable for you. Kind regards, Samuel - Service Manager

6/10 Okay

Gina

Liked: Cleanliness, staff & service
I was under the wrong impression we would have more than literally just a room for $150 - we had nothing but backpacker type facilities - very expensive for such accommodation.
Stayed 1 night in Jan 2024
Response from Sam on Jan 26, 2024
Hi Gina Thank you for your review and feedback. I am sorry to hear that you thought our Classic Rooms are a bit expensive for what we offer. Our rates do fluctuate depending on how busy we are at that time and how far in advance guests book. I hope you enjoyed your time in Christchurch overall. Kind regards, Samuel - Service Manager

10/10 Excellent

Silvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Sam on Jan 20, 2024
Hi Silvia Thank you for your rating. Nice to see that you enjoyed your stay and I hope we can host you again sometime. Kind regards, Samuel - Service Manager

8/10 Good

Hammond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convenience of a central location with easy walking distance access to cafes, Hagley Park, library and the city centre.I liked the bathrooms and the kitchen. What I didn't like: The room door and the toilet/bathroom door squeaked everytime I opened and closed them... some oil would help. Also because of the spring closing system on the room doors they make loud bangs when they close, which must be disturbing to those trying to sleep. Also the vending machine didn’t deliver a drink that I paid for (it got caught in the machine and dropped down the inside without being delivered). So I paid twice for just one drink and wasn’t refunded my $3.50 nor was there any easy way to get a refund for 'undelivered goods'.
Stayed 3 nights in Jan 2024
Response from Sam on Jan 24, 2024
Hi Hammond Thank you for your review and comments. Great to see that you enjoyed your overall stay with us and found our location to be ideal. I will pass on your comments regarding the squeaky door to our maintenance department. The vending machine is managed by Coca Cola so any refund for products has to go through them unfortunately.I hope we can host you again when you are next in Christchurch. Kind regards, Samuel Service Manager

6/10 Okay

Sungmo

Traveled with group
Disliked: Cleanliness, amenities
Stayed 1 night in Jan 2024
Response from Sam on Jan 18, 2024
Hi Sungmo Thank you for rating your recent stay with us. I hope you had an overall nice time with us and the rest of your New Zealand travels are good. Kind regards, Samuel - Service Manager

10/10 Excellent

Ailise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sam on Jan 12, 2024
Hi AiliseThank you for your kind rating. I am glad that your stay with us was enjoyable and I hope we can host you again sometime. Kind regards, Samuel - Service Manager

10/10 Excellent

Gillian

Stayed 2 nights in Jan 2024
Response from Sam on Jan 12, 2024
Hi GillianI am glad that your stay with us was nice for you. Hopefully we can host you again sometime for another enjoyable stay. Kind regards, Samuel - Service Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sam on Jan 18, 2024
Thank you for your kind rating. I am glad that everything was to your liking during your stay and we hope to see you again sometime. Kind regards, Samuel - Service Manager

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels I’ve stayed in, with some of the best staff too. The location couldn’t be better too, directly opposite the botanical gardens with great views from level 4 where I stayed.
Response from Sam on Jan 3, 2024
Hi Stephanie Thank you for sharing your kind words regarding our hotel and staff. I am glad that you found both to be excellent and I will pass on your praise to our staff. I hope the rest of your travels in New Zealand are as enjoyable. Kind regards, Samuel - Service Manager

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, always enjoy our stays, great facilities. Only thing we didnt like was no cooling, says fans available on request though. Otherwise highly recommend and will be back
Stayed 1 night in Dec 2023
Response from Sam on Dec 25, 2023
Hi Helen Thank you for your review and feedback. I am sorry that you found it a little warm when you stayed with us. We only have heaters in our guest rooms as hot days and evenings in Christchurch are not very common although nice to see that a fan was available for your use.Thank you again for your feedback and I hope the rest of your time in New Zealand is enjoyable. Kind regards, Samuel - Service Manager

10/10 Excellent

Keleto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sam on Jan 31, 2024
Hi Keleto Thank you for your review. Nice to see that you liked your time with us and I hope we can host you again sometime. Kind regards, Samuel - Service Manager

10/10 Excellent

YUKI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sam on Dec 19, 2023
Hi Yuki Thank you for staying with us. I am glad that you enjoyed your time at Hotel Give. Kind regards, Samuel - Service Manager

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Great concept. Even though there were shared facilities there was more than enough to share.
Stayed 1 night in Nov 2023
Response from Sam on Dec 12, 2023
Hi Anne Thank you for your kind review. Wonderful that you enjoyed your time with us and found us concept to be great! We are proud of our Socially Sustainable approach to hospitality and thanks to guests such as yourself we can continue to offer this. Kind regards, Samuel - Service Manager

10/10 Excellent

Hirono

Liked: Cleanliness, staff & service, property conditions & facilities
It’s cheaper hotel. But it’s clean and safety. I like that this hotel
Stayed 1 night in Nov 2023
Response from Sam on Dec 12, 2023
Hi Hirono Thank you for your feedback. I am glad that you appreciated the cleanliness and safety of our hotel. Hopefully we can host you again for another enjoyable stay. Kind regards, SamuelService Manager

10/10 Excellent

Pablo

Stayed 1 night in Nov 2023
Response from Sam on Dec 25, 2023
Hello Pablo Thank you for leaving your rating. I hope the rest of your travels in New Zealand are as enjoyable and hopefully we can host you again sometime. Kind regards, Samuel - Service Manager

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bwdroom nice, quiet, comfy; only thing is no air con, which might be a bit rough in summer. Shared bathrooms clean. Staff great. Location handy to gardens, punts, good strolls.
Stayed 1 night in Nov 2023
Response from Sam on Dec 4, 2023
Hi John Thank you for your review and feedback. Great to see that you enjoyed so many features of your stay with us. You are correct that some days can be a little warm without AC however our evenings are generally much cooler than the day so guest can cool off if their windows are open. Hopefully we can host you again when you are next in Christchurch. Kind regards, Samuel Service Manager

10/10 Excellent

Amy

Liked: Staff & service, amenities, property conditions & facilities
Beautiful place to stay
Stayed 1 night in Nov 2023
Response from Sam on Dec 4, 2023
Hi Amy Thank you for your kind review. Great to hear that your time with us was nice. I hope we can host you again for another beautiful stay! Kind regards, Samuel Service Manager

8/10 Good

Suzanne

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Sam on Nov 23, 2023
Hi Suzanne Thank you for rating your recent stay with us. Hopefully we can host you again sometime. Kind regards, Sam

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smart Concept
This hotel supports the YMCA and is near Hagley Park & botanical gardens. Our room was "cozy" & quiet. Resto connected to the Y was ok for breakfast. Nice to have a coffee plunger.
Stayed 2 nights in Nov 2023
Response from Sam on Nov 16, 2023
Hi ColinThank you for your review. Great to hear that your stay with us was enjoyable for you. I hope we can host you again sometime. Kind regards, Samuel Service Manager

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Sam on Nov 16, 2023
Hi Paul Thank you for your kind rating. Hopefully we can host you again sometime. Kind regards, Samuel Service Manager

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy doors, unable to close quietly. Close to Hagley park which was our main requirement
Stayed 2 nights in Nov 2023
Response from Sam on Nov 16, 2023
Hi Fiona Thank you for your review and feedback. I am sorry that the doors were noisy during your time with us. We are trying to find a solution for this to lessen the disruption this can cause.Great to hear that our proximity to Hagley Park was a benefit for your stay. Hopefully we can host you again sometime. Kind regards, Samuel Service Manager

10/10 Excellent

Jayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young man at reception when we checked was absolutely wonderful gave lots of help and was just lovely 😍
Stayed 1 night in Nov 2023
Response from HG Staff on Nov 23, 2023
Hi Jayne Thank you for your kind feedback!We love to receive feedback as nice as you have given and we will pass this on. We look forward to hosting you again sometime. Kind regards, Hotel Give

10/10 Excellent

Maria

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property exceeded our expectations in that for a CBD Hotel it was so affordable. We had a shared bathroom which was right outside our twin room so almost felt like an en suite. We had a balcony and a large tv. There was a bit more noise than a conventional hotel because of the communal spaces but we had no trouble sleeping. The beds were really comfortable and our towels were changed every day. The reception staff were really friendly and helpful and I managed to borrow a hairdryer. Facility to leave luggage before & after checkin was really useful. I wouldn’t hesitate to recommend.
Stayed 3 nights in Nov 2023
Response from Sam on Nov 21, 2023
Hi Maria Thank you for your kind and informative review! Sounds like your stay with us was enjoyable for you and it is great to see that you used to many of our facilities. I hope the rest of your time in Christchurch was enjoyable and we look forward to seeing you next time. Kind regards, Samuel Service Manager

8/10 Good

David

Nice clean room at reasonable rate
Stayed 3 nights in Oct 2023
Response from Sam on Nov 13, 2023
Hi David Thank you for your feedback. I am glad that your stay was enjoyable for your and I hope we can host you again soon. Kind regards, Samuel Service Manager

10/10 Excellent

Glynis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to hospital for visiting. Also to town. Building work starts up early next door. Comfortable, clean and warm.
Stayed 3 nights in Oct 2023
Response from Sam on Nov 13, 2023
Hi Glynis Thank you for your review and feedback. I am glad that you found our location to be ideally located by the hospital and our accommodation to be comfortable, clean and warm. Hopefully we can host you again sometime. Kind regards, Samuel Service Manager

10/10 Excellent

Yukie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Sam on Nov 2, 2023
Hi Yukie Thank you for your kind review. Great to see that you enjoyed your time with us. We look forward to hosting you again sometime. Kind regards, Samuel Service Manager

8/10 Good

Pat

Great front desk service and I left my tv on a bit loud overnight, but staff knocked on door and were professional and fair. Would recommend ! Thanks guys
Stayed 3 nights in Oct 2023
Response from Sam on Nov 2, 2023
Hi PatThank you for leaving a review. Great to hear that your time with us was enjoyable and I am very glad to hear that you found our staff to be professional and fair with regards to the TV volume. I hope that we get to host you again sometime. Kind regards, Samuel Service Manager

8/10 Good

Desiree

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had a fantastic stay. really enjoyed the view i had from my room. Everything was neat, tidy and spacious when i arrived. i saw some reviews say that they didn't have a private bathroom, but i'm so glad i paid for the deluxe room that comes with a private bathroom, so worth paying a extra $50. I would've rated 5 stars if it wasn't for the room service to missed tidying and cleaning my room up on the 2nd day. i had the door card on to say please clean my room and i was out most of the day. So they had plenty of time to clean it before i got back at 8pm. I had to ask the front desk if i could get some room service. snice i was going out again for a few more hours giving them a 2nd chance. when i got back they did a really good job but missed replacing the drink packets and didn't replace the milk ( which are small little pods) i used the day before.They didn't take the rubbish of the pods and packets at the drink station nor the mug i had used. None of a less i still appreciated the effort and happy that my room was cleaned. Just the lack of attention to detail when cleaning is what made this 4 stars. Otherwise i LOVE my visit and hope to stay here again if i ever come to the south island again.
Stayed 2 nights in Oct 2023
Response from Sam on Oct 24, 2023
Hi Desiree Thank you for your review and in-depth feedback. We really appreciate feedback such as your as it helps us improve our services going forward. Your review has helped us change part of our approach to room servicing. I am glad that you overall had a great stay with us and I hope you get to travel to the South Island again sometime. Kind regards, Samuel Service Manager

8/10 Good

Jose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Sam on Oct 18, 2023
Hi JoseThank you for staying with us and leaving a review. I am glad that your time with us was nice and hopefully we can host you again sometime. Kind regards, Samuel Service Manager

10/10 Excellent

Jo

Stayed 1 night in Oct 2023
Response from Sam on Nov 13, 2023
Hi Jo Thank you for rating your recent stay with us. Great to see it was enjoyable for you and I hope we can host you again soon. Kind regards, Samuel Service Manager

8/10 Good

Amanda

Stayed 3 nights in Sep 2023
Response from Sam on Oct 4, 2023
Hi Amanda Thank you for your review. I hope your stay with us was enjoyable. We hope to see you again sometime. Kind regards, Samuel Service Manager