Ratings based on 78 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great choice

Posted Nov 11, 2014
Lovely room, warm And everything you need :) really nice and pleasant
4 out of 5
Recommended
for Families
by A verified travelerfrom Sabah Msia

Quiet hotel and quite near to the airport and town

Posted Nov 6, 2014
Pros: Location is very quiet .Can enjoy the sleep at night.
Cons: To consider a better rate for existing stayed in customers if they wish to continue the stay. Meanwhile, there is no Previlege for this.
Location: Good location and convenient for travellers.
My family members enjoy the sleep as it is very quiet at night. Parking available for those who drive. Very convenient location to plan your trips to any part of Christchurch. Will come to stay again next trip.
4 out of 5
Recommended
for Overnight Stay Before Destination
by Luciennefrom NZ

Friendly Guy at reception

Posted Jul 15, 2014 on Hotels.com
The hotel rooms were clean, tidy and must just have been repainted. A nice touch that the heater was on upon arrival. The beds were too soft for me, but that is personal. However the rooms were very noisy, I could clearly hear the neighbours and the worst was the noise the heaters make. We turned ours off as we don't like sleeping with the heater on, but the neighbours one was going full blast and kept vibrating through the walls.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Auckland

Nice hotel close to city center.

Posted Jul 13, 2014
Pros: the proximity to where we want to go to each day.
Cons: the flushing of the toilet it seemed to hold a lot of water and the seat was a little insecure
Location: It's right on the edge of the city center.
what a lovely lot of people who run that hotel. Especially Tava. the food was awesome. and the rooms were warm. The family history was interesting. A great weeks stay. Thank you Pavilion Hotel.
Comment from Hotel Management
Sep 2, 2014 by Debbie, Hotel Management
Hello Pater and Jenny, Thank you for your lovely comments. When people stay with us they love that it is a friendly family hotel and are made to feel so welcome and we hope that you will come see us again soon.
Comment from Hotel Management
Sep 2, 2014 by Debbie, Hotel Management
Thank you so much for your kind comments and we hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Family friendly hotel

Posted Jul 9, 2014
Pros: Nice beds. Good sized bathroom
Cons: fans in bathroom
Lovely & comfortable. Good place to relax after shopping & sightseeing.
Comment from Hotel Management
Sep 2, 2014 by Debbie, Hotel Management
Thank you for your comment and I hope we will see you again in the future.
3 out of 5
Recommended
by A verified traveler

A bit dated, but it wasn't too bad

Posted Jun 29, 2014 on Hotels.com
I realise that doing renovations to modernise your hotel is very difficult at the moment. It's very dated, but it's clean which is much more important. The location is good. There is off street parking, although it was a fair walk because most of the parks were gone when I arrived. The staff are friendly, it does have a family business feel to it. I had to send a meal back however because the fish bites were still raw. One thing that frustrate me was the length of time it took to heat up the water... it was a very very long time, which in the middle of Winter in Christchurch was a bit unpleasant.
5 out of 5
Recommended
for Families
by KCfrom Sydney

Good Location

Posted Jun 17, 2014 on Hotels.com
About as close to the centre of Christchurch as you can get. Lots of Places to eat in the area. If I was returning I would probably try somewhere else.
5 out of 5
Recommended
for Business Travelers
by Rogerfrom Auckland

Close to CBD for e/q work, close to restaurants

Posted May 25, 2014
Pros: Spa pool outside and spa bath in room Location was good
Cons: Do not disturb sign for door
Location: Good location in Papanui, on way to city from airport
Had a nice stay and spent a lot of time in bed - need to have a "do not disturb sign" for door. Room service menu was quite complicated to navigate. Staff very helpful and overall stay was very nice.
Comment from Hotel Management
Jun 16, 2014 by Debbie, Hotel Management
Thank you for your comments on our wonderful staff, we do hear a lot how great they are.We do have do not disturb signs in every room so I am sorry if you did not find this during your stay with us. We look forward to welcoming you to our hotel again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff

Posted May 19, 2014
Great helpful staff, extremely clean. Only dislike was the bed, but great if you enjoy a softer bed
Comment from Hotel Management
May 20, 2014 by Debbie, Hotel Management
Thank you for your kind words as we pride ourselves on the people we have working here.
5 out of 5
Recommended
for Everyone
by Jigneshfrom Melbourne

great hotel and knowledgeable staff

Posted May 3, 2014
Pros: Modern rooms, comfortable bed and spacious and neat toom and bathroom.
Cons: eveyrthing was great...
Location: Museum is great, Antaric centre and quake city is waste of money. Great shopping and restaurants in city operating from cotainers.
Its a great hotel close to City and Airport. Very friendly and helpful staff. Very nice, neat and spacious rooms. Great and spacious bathrooms as well. Complementary WIFI given but it was not very reliable from rooms but worked great in lobby. Nice restaurant which offered good food. It is centrally located 10 to 15 mins from Airport and 10 mins to city. It is close to other food outlets like burger king, nice chineese restaurnat closeby and an amazing Thai restaurant about 3 mins drive. This thai restaurant operates from container and i strongly reccomend to try there food, we did and it was amazing....
Comment from Hotel Management
May 20, 2014 by Debbie, Hotel Management
Thank you so much for taking the time to post comment. Many of our guests are returning guests and we like to take the time to make sure we are there to help each guests individual needs. Our food sure is fantastic and we are located close to many wonderful restaurants and bars. We look forward to welcoming you to our family hotel again one day.