Ratings based on 176 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from Florida


Posted Jul 2, 2014
Pros: Good breakfast, made even better by breakfat staff.
Cons: Rooms pretty standard. Typical Holiday Inn Express.
Location: Close to Syracuse,, Oneida Lake. Several shopping malls within a few .miles.
Breakfast staff outstanding. Best service of any hotel I've ever stayed at. Fanny was wonderfull. She remembered my wife from previous stay. Rest of staff was warm and welcoming. While room was pretty standard, staff made you feel special.
2 out of 5
by Lori from Harrisburg, PA

Way over priced.

Posted May 25, 2014
Pros: Room decor, size, and bathroom.
Cons: Lower price, include refrigerator, friendlier staff who act like they enjoy their jobs, and stop using that horrible room deodorizer .
Location: Close to Syracuse, Lake Oneida, and Gander Mountain.
The first impression was that the room was spacious and well decorated. The second was the over-powering smell of room deodorizer! I had a headache within minutes. We paid over $150 a night and found out that a refrigerator would cost $10 more. We were near the pool, so the hallway was very noisy at times. The doors all banged loudly when people left their rooms.
4 out of 5
for Everyone
by Jim from PA

Overnight stay on our way to the 1000 Islands

Posted May 23, 2014
Pros: Convenience
Cons: Nothing
Location: Just north of Syracuse and easy access to I-81.
Very comfortable, clean and very good breakfast. Easy access to I-81.
3 out of 5
for Everyone
by A verified traveler

Good comfortable for overnight sleep.

Posted May 12, 2014
Clean and efficient, just what you would expect. Nothing exciting, but more importantly nothing disappointing.
4 out of 5
for Everyone
by Ken from Ogdensburg

Hotel stay

Posted Apr 7, 2014
Pros: Excellent breakfast!
Cons: Unable to use the hotel room outlet's without the main overhead lights staying on.
Location: We were there for a wrestling tournament in the area. Hotel is near the Syracuse airport, malls, restaurants, and shopping facilities.
We were in the area for a wrestling tournament. The hotel was clean and pleasing. The breakfast was excellent. The pool was clean. The room was comfortable and clean.
5 out of 5
for Everyone
by Danty from Toronto, Ontario

On the way to New York City stop

Posted Mar 22, 2014
Pros: The lady who made us breakfast.
Cons: The stain on the pull out couch.
Location: I like the fact that it was close to one of the largest malls in the US.
Room was great. Clean and comfortable. The only thing is is that the pull out couch had a stain on it that looked gross. Other than that everything was perfect. I would just like to say that the lady who was in charge of making the breakfast was so nice and very accommodating. She was very nice and it would be especially because of her that I would return to this hotel. I would definately recommend this to friends and family.
5 out of 5
for Everyone
by A verified traveler


Posted Mar 12, 2014
Pros: Nice room. Warm pool. Good breakfast. Free USA today.
Very nice hotel. Only draw back was my room was on the highway side of the building, so I had car & truck noise. Ask to be on the Gander Mountain side of the building.
4 out of 5
for Everyone
by A verified traveler from massena, ny

Nice hotel perfect location

Posted Feb 24, 2014
Pros: perfect location for our stay
Cons: more parking (but had so much snow it couldn't be helped!)
Location: we were visiting nearby friends. close to mall, walmart, all kinds of eateries
we had a perfect stay. We had a king suite and all went well the first night. The second night the tv all of a sudden made a noise and went black. I went to the desk and the very nice, young woman working the desk went right up and could not fix it. She immediately contacted her manager and upon our return from the store, she gave us our options of moving to another room or getting a discount to stay in the same room. We opted to move rooms!
4 out of 5
for Everyone
by A verified traveler

Nice clean motel with extremely friendly staff.

Posted Feb 10, 2014
Pros: Staff and closeness to airport.
Location: Close to walmart, target and large mall. Also airport is only a 10 minute drive.
Staff was really friendly and the motel was nice and clean. Close to the airport also.
5 out of 5
by KMR from Ithaca, NY

Great stay for Park & Fly

Posted Jan 20, 2014 on Hotels.com
The staff were friendly and helpful, the room clean and comfortable, and the long-term parking and airport shuttle are a great alternative to airport parking. We've stayed here two years in a row, before departing from SYR, and would recommend it to anybody with an early AM departure.