Ratings based on 182 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Super nice hotel, close to downtown.

Posted Aug 17, 2014
Awesome hotel, very clean. Loved the modern decor. Museum I the hotel was nice to visit. Only downfall was Valet is $30.
Comment from Hotel Management
Aug 26, 2014 by Gabe, Hotel Management
We appreciate your comments about your recent experience here. We are glad you enjoyed the museum during your stay. We look forward to seeing you again and hope that you have a chance to experience the same should you find yourself in Louisville, Bentonville, AR, or Durham, NC (opening in 2015!). Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

21C Museum Hotel was outstanding

Posted Jul 20, 2014
Pros: Very clean. Friendly and courteous staff. Rooftop bar, lounge and restaurant located in the hotel.
Location: Located right next to Fountain square in the Arts district near Broadway. It is within walking distance to the convention center and stadiums.
The staff here at the hotel were super throughout the entire week I was there. Very clean and friendly atmosphere. If you are staying in Cincinnati I highly recommend this hotel.
Comment from Hotel Management
Aug 1, 2014 by Gabe, Hotel Management
You were very kind to share your thoughts about your recent experience here; thank you so much! We aim to provide exactly the experience you had and we hope to see you again should your travels bring you back to Cincinnati, or to Louisville, Bentonville, or Durham (coming in 2015!).
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing!

Posted Jul 19, 2014
Hotel was great and the staff was amazing. I loved that the first two floors were an art gallery. Don't miss the rooftop lounge, the drinks were incredible.
Comment from Hotel Management
Aug 1, 2014 by Gabe, Hotel Management
Thanks for the great rating and the kind words. Our amazing staff and art are a big part of what makes us 21c and we're happy to hear you appreciated both along with our original terrace cocktails! Our exhibits change about every six months so we hope you will return to check out a new installation or see the art at our locations in Louisville, Bentonville, or Durham (coming in 2015!).
3 out of 5
by A verified traveler from Louisville,KY

21c or not

Posted Jul 14, 2014
Pros: Location
I was a little disappointed when I arrived to find that the reservation I made for 4 people in one room with two double beds has been changed to one King sized bed for the four of us in our party. The desk person assured me the roll away bed would work fine for the four of us. I was informed that the placed was booked solid and Expedia reservations only guarantee that you get a room, nothing more. We didn't notice much activity in this booked solid establishment. Leaving us to surmise that it was not booked solid as we had been told. I think because we booked at a discounted rate we got discounted service.
Comment from Hotel Management
Aug 20, 2014 by Gabe, Hotel Management
Hi Bob, thank you for your invaluable feedback. It's our goal to provide you with outstanding service regardless of how you choose to book a reservation. Although we may not have been able to fulfill your room type request, it's clear we could have done better to provide you with comfortable accommodations for your party of four. I am truly sorry. We hope to welcome you back; I'm confident we can wow you from start to finish with our authentic hospitality, creative cuisine, and carefully curated contemporary art collection.
5 out of 5
Recommended
for Couples
by A verified traveler from Oakland

Beautifully designed Boutique Hotel

Posted Jul 9, 2014
Got in late after a long drive from Cleveland and relaxed with a drink from the adjacent bar and a quick walk around the two floors of exhibits. Very nice room and a great location.
Comment from Hotel Management
Aug 1, 2014 by Gabe, Hotel Management
Thanks so much for your review and the great rating. We are happy to hear that you enjoyed our design, your room, and our location. As relaxation and comfort are among our highest goals, it's good to know you found both here after a long day of traveling. We look forward to seeing you again should your travels take you to Louisville, Bentonville, AR, Durham, NC (in 2015!) or back to Cincinnati.
5 out of 5
Recommended
for Everyone
by A verified traveler

Funky Hotel

Posted Jun 6, 2014
Pros: It was very comfortable.
Location: I just walked around the city as I had never been there.
The hotel staff was terrific and the experience was fun. I was travelling on business and alone and they made my stay quite nice. The actual hotel is different, fun and funky.
Comment from Hotel Management
Jun 12, 2014 by Gerry, Hotel Management
Thanks so much for the positive feedback and great rating! We're glad to hear you found us different, and we aim to make every stay a fun one. If your travels ever bring you back to Cincinnati, we hope you'll once again seek out our funky vibe. All the best! Gerry L., General Manager
5 out of 5
Recommended
for Couples
by Tim from Bloomington IN

A Wonderful Change of Pace.

Posted May 28, 2014
Pros: Location was great.
Cons: Lack of a proper loading zone made dropping off the car a bit harder than it should have been.
Location: Right downtown, within walking distance of everything.
I'm a frequent visitor to Cincinnati, but this was my first time at the 21c. The room was fresh and new, and the artwork was eye-opening. Dinner at the restaurant was fantastic. A great change of pace from the Hilton.
Comment from Hotel Management
Jun 13, 2014 by Gerry, Hotel Management
Dear Tim, Thank you for sharing your recent experience at 21c Cincinnati. We're happy to have made such a great first impression from the room to the restaurant. We hope to see you again soon--and if you're here after July, we will have more fresh art for you! All the best! Gerry L., General Manager
5 out of 5
Recommended
for Getaway With Friends
by S & S Myers from Seattle

In the heart of downtown Cincinnati

Posted May 27, 2014 on Hotels.com
Unaware of the hotel's origins and history, I assumed the name reflected the location next door to the Contemporary Art Center. So, we were pleasantly surprised to discover it had an art gallery and art exhibits in the lobby as well. The guest rooms also were well designed with artistic touches, something more commonly seen in Italy than in the USA in our experience. In addition to the style and ambience, the hotel staff were absolutely first class. 21c Museum Hotel is our new favorite.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 22, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect hotel for art museum trekking

Posted May 19, 2014
Location: Contemporary art museum next door, Fountain Square half a block away, walking distance to Taft Museum and Underground Railroad Museum.....
We chose the 21c hotel because of its great downtown Cincy location, its art, and its pet-friendly policy. The staff were so friendly and helpful, and just loved our little hound mutt. Their pet policy was clear, safety-oriented and considerate of both the pet owner and other hotel guests. The room was only a little larger than the average hotel room, but had several nice amenities, such as robes, mini-bar, room-darkening shades and stylish, artistic decorations. The rubber duckie in the shower and large plastic penguin in the elevator Sunday morning were nice touches.
Comment from Hotel Management
May 21, 2014 by Gerry, Hotel Management
We truly appreciate your thoughts about your recent stay with us. It is good to know that we were able to take care of all the members of your family in ways that are important to you and that you enjoyed the special touches that make us unique. Your feedback means so much to our staff and we look forward to seeing you here again. All the best! Gerry L., General Manager