Indoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, sun loungers

Reviews of Best Western Sycamore Inn

2.5 out of 5
Best Western Sycamore Inn
6 E Sycamore St, Oxford, OH

Reviews

8.6

Excellent

Rating 10 - Excellent. 253 out of 523 reviews" "
Rating 8 - Good. 180 out of 523 reviews" "
Rating 6 - Okay. 57 out of 523 reviews" "
Rating 4 - Poor. 22 out of 523 reviews" "
Rating 2 - Terrible. 11 out of 523 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Barbara, Glenview

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room interior (walls, ceiling) were nicely updated and the bedding was upscale. Staff was very sweet and service oriented. Very close to campus yet not right in the middle so best of both worlds. Only negative- the towels were out of the 1960s - seriously?? Super thin and scratchy. Charge $10 more per night and buy some towels off amazon for goodness sake.
Stayed 1 night in Apr 2024
Response from Lina on Apr 11, 2024
Thank you! I was happy to hear that you enjoyed our rooms and the bedding. Thank you, also, for the compliment on our staff. We will work on getting better towels!

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and Bar staff were great! Nice clean place to stay before you head to the airport!
Stayed 1 night in Apr 2024
Response from Lina on Apr 7, 2024
Thank you, Amy!! Safe travels.

6/10 Okay

peter

Liked: Staff & service
U
Stayed 1 night in Mar 2024

10/10 Excellent

Beth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lina on Mar 30, 2024
Thank you so much, Beth!

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay with a pretty clean room. There was a smell in my room (best described as sweat) but otherwise it’s ok. I appreciated the sanitizing wipe for the remote. My room was quiet.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and pleasant hotel for visits to the University!
Stayed 1 night in Mar 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Gaile

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to University. Good breakfast. People staying near our room were talking loud at 3am and woke us up. No one came to quiet them.
Stayed 1 night in Feb 2024
Response from Lina on Feb 24, 2024
Thank you for your compliments! I am sorry to hear about the noise near your room. Did you let a member of the staff know? We would have been glad to solve that for you.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 1 night in Feb 2024
Response from Lina on Feb 24, 2024
Thank you, Anna! Come back any time.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and comfortable enough. We really only slept and left right away, so not much else to say.
Stayed 1 night in Feb 2024
Response from Stacy on Feb 21, 2024
Thank you for choosing to stay with us! Hope to see you again.

4/10 Poor

Patrick, Glenview

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ugh, our room was a disappointment. Everything was outdated. The ring in the toilet was disgusting. Staff was very nice. Breakfast was ok.
Stayed 1 night in Feb 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I haven't stayed at the Sycamore Inn in many years, but it was clean and pleasant, and the rooms were well-appointed. I appreciated the abundance of towels and the microwave and refrigerator in the room. Breakfast was lovely each morning, and the convenience to Miami's campus was great as well. The property was quiet and safe, and I enjoyed my stay. I will stay here again! It's a great value.
Stayed 2 nights in Feb 2024
Response from Stacy on Feb 17, 2024
We are so pleased that you enjoyed your stay with us! We look forward to seeing you again.

10/10 Excellent

Christine, Gibsonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Breakfast options were plenty.
Stayed 2 nights in Feb 2024
Response from Lina on Feb 8, 2024
Thank you so much for your review, Christine. I appreciate the comment about our staff and I am so happy to hear that you enjoyed our breakfast. Stop by again any time!

8/10 Good

shirley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a decent hotel. It is priced right for what you get. Basic room was clean and comfortable.
Stayed 1 night in Jan 2024
Response from Lina on Jan 24, 2024
Thank you so much for your review, Shirley! Hope to see you again.

10/10 Excellent

Nekeshia, Montego Bay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking was seemless
Stayed 1 night in Jan 2024
Response from Lina on Jan 24, 2024
Thank you so much, Nekeshia! It was a pleasure to meet you.

10/10 Excellent

Don

Stayed 3 nights in Dec 2023
Response from Lina on Jan 24, 2024
Thank you, Don!

10/10 Excellent

Stephanie

Liked: Cleanliness
Response from Lina on Feb 8, 2024
Thank you, Stephanie! Hope to see you again soon.

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is so friendly, it’s very clean, and they have a great continental breakfast.
Stayed 1 night in Dec 2023
Response from Lina on Dec 9, 2023
Thank you for such a wonderful review, Renee. I am so glad to hear that the staff and breakfast were good to you. If your travels ever take you back to Oxford, we would love to see you again.

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Lina on Dec 9, 2023
Thank you, Jodi! Stop by any time.

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and assessible
Stayed 2 nights in Nov 2023
Response from Lina on Nov 22, 2023
Thank you so much for your review. I really do appreciate it. Come back and see us again soon!!

10/10 Excellent

Shelley

Traveled with family
Very clean, really nice continental breakfast
Stayed 1 night in Nov 2023
Response from Lina on Nov 11, 2023
Shelley, thank you so much for your very kind review. I am so happy to hear that you enjoyed your stay and our breakfast. Any time you are in Oxford, we would love to see you again.

10/10 Excellent

Charles

Stayed 2 nights in Jun 2023
Response from Lina on Dec 2, 2023
Thank you so much for such a wonderful review! We really do appreciate it. Come back and see us any time!

10/10 Excellent

Valerie

Traveled with family
Liked: Property conditions & facilities
Quiet, clean enough and comfortable. Very dated. Two story, inside entrance. No elevator. Beautiful inside pool. Coffee & tea available in lobby. Free bkfst. Charge outrageous prices for rooms on special weekends such s as graduation, move in/out and family weekend. Spoiler alert: this is a nice enough place. I’ve definitely stayed in worse. But $500/night it is not. Staff super helpful and friendly. Very close to Miami campus.
Stayed 1 night in Oct 2023
Response from Lina on Oct 7, 2023
Thank you so much for your review. I appreciate your comments on our guest rooms and pool. Our maintenance man takes very good care of the pool and pool area. I definitely understand your concerns about our rates. I know our hotel, but unfortunately we do have to remain competitive with the other hotels in the area, especially on special occasions. I also appreciate your comment on the friendliness and helpfulness of our staff. That is a great comment and I really do appreciate it. Thank you so much. I hope you will stay with us again soon.

8/10 Good

Marc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Lina on Sep 26, 2023
Thank you so much!!

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2023
Response from Lina on Sep 23, 2023
Thank you so much for a wonderful review. We hope to see you again soon!!

2/10 Terrible

Timothy, Collierville

Disliked: Staff & service, property conditions & facilities
We reserved a large room to accommodate 2 adults/1 child. The room we received had an electrical issue, therefore no power. The staff’s fix was a single bed room with a cot for my child. We convinced them to give us 2 adjoining rooms, but they charged us for the additional room. Completely unacceptable.
Stayed 2 nights in Sep 2023
Response from Lina on Sep 15, 2023
Timothy, I am deeply sorry for the issues you had to deal with. The additional adjoining room we gave to you was originally 400 a night. I know that having to pay for another room was not something you had planned for, but for an issue we had no responsibility in, I simply could not give away a room for absolutely free. I do remember lowering the rate even further to 35 a night. It was also a holiday weekend, so the electrician we have couldn't make it in. If we could have adjusted the rate on the other room, we would have done that as well, but because it was through Expedia, we couldn't touch it. If you ever do stay with us again, I am prepared to offer you a gift card to manage some of the cost. I hope you give us another chance to exceed your expectations and offer you the service you deserve. Once again, I am so sorry that your stay with us was not the best. We strive to improve our customer service with each guest, and I am very disappointed that we did not succeed with you. We hope to see you again.

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown and the University.
Stayed 1 night in Sep 2023
Response from Lina on Sep 15, 2023
Thank you, James!! We hope to see you again soon!

10/10 Excellent

Tzvetana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean, nice, convenient, easy parking. Excellent service.
Stayed 1 night in Aug 2023
Response from Lina on Sep 2, 2023
Thank you for such a wonderful review! We truly appreciate it. If your travels ever take you back to Oxford, we would love to see you again.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly fine for Miami parents!
It is old, but fine. Served its purpose without a hitch. Move in to Miami university.
Stayed 2 nights in Aug 2023
Response from Lina on Aug 27, 2023
Thank you so much for the kind review. Hope to see you again soon!!

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2023
Response from Lina on Sep 16, 2023
Thank you, Stephanie! We hope to see you again soon.

6/10 Okay

Amy

Traveled with family
You get what you pay for. Average rates, average accomodations We chose to stay here because it's the most economical close to Miami University and will stay again. Nothing negative, nothing amazing. Just your average hotel ant a good price.
Stayed 1 night in Aug 2023
Response from Lina on Aug 27, 2023
Thank you for your review!

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Lina on Sep 10, 2023
Thank you, Denise! Stop by and see us any time.

10/10 Excellent

Katherine

Stayed 1 night in Jul 2023
Response from Lina on Sep 2, 2023
Thank you so much!!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for the great service, keep it up!
Stayed 1 night in Jul 2023
Response from Lina on Aug 1, 2023
Thank you so much, John! We'd be happy to see you again any time you are in Oxford.

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and staff was fine and friendly. The tv lost signal and was out all night.
Stayed 1 night in Jul 2023
Response from Lina on Aug 1, 2023
Thank you for your kind words! i apologize about the TV. Spectrum was experiencing an outage that affected all of Oxford. We hope we will see you again soon!

2/10 Terrible

Kelsey

Traveled with family and small children
Disliked: Staff & service
Nothing I stayed for 8 hours and pairs $400 because I had to check out in a rush due to my grandmother being transported to a trauma center for a fall and I’m her main caregiver and her poa. And sense they didn’t know till later in the day they wouldn’t even give me half a refund. So they got a paid hotel room for it to be empty and I’m sure they rented it again that night and doubled their money. What a shame 0/10 recommend
Stayed 2 nights in Jul 2023
Response from Lina on Jul 13, 2023
Hello Kelsey,Unfortunately, because your reservation was booked through a third party, we cannot do anything about the rate they charge you or whether they give you a refund. You will have to contact them directly. Thank you.

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One night stay. No frills hotel that got the job done. Room was generally clean. Bathroom is a little tight. Hotel shows a little bit of built up wear and tear, but again, overall it was a good option for our quick stay!
Stayed 1 night in Jun 2023
Response from Lina on Aug 1, 2023
Thank you! I agree with you about the bathrooms, but unfortunately there is nothing we can do to fix the size. We had our last remodel in 2017, and perhaps in the next one we could increase the bathroom size.

10/10 Excellent

Beth

Stayed 1 night in Jul 2023
Response from Lina on Aug 1, 2023
Thank you, Beth!

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Family friendly
The check in was quick and concise. Got a nice clean and spacious room. The pool was great, the kids love it. Picked a not too crowded day to stay.
Stayed 1 night in Jun 2023
Response from Lina on Aug 1, 2023
Thank you for your kind review, Matt. I am happy that your room was up to your standards and the kids enjoyed our pool. We hope we will see you again soon!

6/10 Okay

Anthony

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Jun 2023
Response from Lina on Aug 1, 2023
Thank you!

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service
Great stay. Clean and friendly.
Stayed 3 nights in Jun 2023
Response from Lina on Aug 1, 2023
Thank you so much, Barry! stop by and see us again any time you are in Oxford.

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Accommodations were clean and comfortable for our 2 night stay. The continental breakfast had a good selection including a Nespresso machine. The gentleman working the breakfast area, Curtis was very welcoming and his attention to detail went above and beyond. He kept the area clean, well stocked and made sure the hotel guests had everything they needed. It was a pleasure to enjoy breakfast there.
Stayed 2 nights in Jun 2023
Response from Lina on Aug 1, 2023
Karen, thank you so much for your very kind review. Curtis is a very fine employee, and I will be sure to share your comments with him. I am so happy you enjoyed our breakfast. Come and stay with us again any time you are in Oxford. We'd be happy to see you again!

10/10 Excellent

Kerry

Stayed 1 night in Jun 2023
Response from Lina on Aug 1, 2023
Thank you, Kerry! We'd be happy to see you again.

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean and convenient
Clean and within walking distance of Miami University.
Stayed 1 night in Jun 2023
Response from Lina on Aug 1, 2023
Thank you so much, Jenna! Stay with us any time.

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
No room-cleaning service, no fresh towels. I will definitely not return.
Stayed 2 nights in Jun 2023
Response from Amanda Weller on Jun 12, 2023
Thank you for your feedback. I apologize for the inconvenience you experienced during you stay with us. As our stay overs are attended to by guest request only at this time due to the covid pandemic. Our guests are supposed to be notified this at check in. I apologize if this detail was missed during your check in.

6/10 Okay

David

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
I liked the breakfast and pool access. I did not like being only told at check-in that there was no daily room cleaning. 4 days of a small garbage can? Also, if two guests, provide a larger shampoo (or two small ones) It was fixed quickly, but make sure the TV remote batteries work as part of cleaning service.
Stayed 3 nights in May 2023
Response from Amanda Weller on Jun 12, 2023
Thank you for your feedback. I apologize for the issues you experienced during your stay and glad to hear the were corrected so quickly. Our housekeeping service is only available per guest request at this time. I apologize for the confusion. I am happy to report we are upgrading our soap amenities to larger bottles that will be on the wall in the shower for our guests.

10/10 Excellent

Denise

Traveled with family
Friendly and helpful staff. Easy to get to and from campus either walking or a short drive.
Stayed 2 nights in Jun 2023
Response from Amanda Weller on Jun 12, 2023
Thank you so much for your feedback. We are so pleased to hear that you enjoyed your stay with us and look forward to seeing you again in the future.

10/10 Excellent

Trent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and convenient to Miami campus.
Stayed 2 nights in May 2023
Response from Amanda Weller on Jun 12, 2023
Thank you for your feedback. We are so pleased to see that you enjoyed your stay with us.

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in May 2023
Response from Amanda Weller on Jun 12, 2023
Thank you for your feedback. We are pleased to see that you enjoyed your stay and look forward to seeing you again in the future.

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Heated indoor pool, full breakfast served until 10 am, walk to town center, windows open for fresh air, lots of value for the money. I was pleasantly surprised.
Stayed 4 nights in May 2023
Response from Lina on Jun 16, 2023
Thank you so much for your kind review, Constance. I am so happy to hear that you enjoyed your stay. Any time you are in Oxford, we would love to see you again! Sincerely, Lina Front Desk Clerk