Ratings based on 80 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Hotel Stay

Posted Jul 28, 2014
Pros: nice, quiet, clean and friendly staff
Cons: microwave and small fridge
Location: lots of shopping
It was nice, clean and pleasant. Would have like for there to have been a small refrigerator or microwave in the room.
5 out of 5
Recommended
for Everyone
by A verified traveler from INDIANAPOLIS, INDIANA

Hotel was nice and the location was good

Posted Jul 22, 2014
Pros: HOSPITALITY
Cons: EVERYTHING WAS GREAT!!
Location: LOCATION WAS GREAT AND CONVENIENT TO OUR IMMEDIATE NEEDS
HOTEL STAFF WAS FRIENDLY AND HELPFUL. BREAKFAST CHOICES WERE AWESOME. APPEARANCE AND CLEANLINESS OF THE ENTIRE HOTEL WAS GREAT!
4 out of 5
Recommended
for Business Travelers
by daniel from nicholasville, ky

Pay attention front desk because its your job.

Posted May 30, 2014 on Hotels.com
Service was rated a 1 because I was double charged for my room. I gave them my conformation # but was still double charged. Other then that it was a top notch hotel.
5 out of 5
Recommended
for Everyone
by Happy Traveler from Minnesota

Nice hotel, great location.

Posted May 25, 2014
Staff were very helpful & professional. Hotel was very nicely decorated and clean. A nice bar/restaurant in hotel. Very nice. We would definitely stay there again.
5 out of 5
Recommended
by Nathaniel Doneghy from Cincinnati north

Great place to stay

Posted May 13, 2014 on Hotels.com
We enjoy our stay things was great ! I would recommend this to all my friends it was very clean and jst like home.
5 out of 5
Recommended
for Shopping
by Lorraine from Indiana

Close to Ikea and Jungle Jims

Posted May 12, 2014 on Hotels.com
The hotel was great. The bed was comfortable but for some reason the sheets kept coming off in the middle of the night, which was slightly annoying. The bathroom also had a slight mildew smell to it as well. I might be over analyzing it but it really was a nice hotel. It is really close to Ikea and Jungle Jims which is why we chose this specific hotel.
4 out of 5
Recommended
for Personal Event
by ralph from washington, dc

brandon's wedding hotel

Posted Mar 25, 2014 on Hotels.com
4 of us were in the same room but it took multiple calls over a 2-hr period to get enough towels for all of us. Wedding meal, presumably prepared by the hotel kitchen, was blah, in particular the chicken (the only choice) was dry and tasteless. Both my wife and I left most of ours uneaten. Front desk staff was attentive and pleasant, though some need to know that "awesome" is not the only word in the English language.
4 out of 5
Recommended
for Business Travelers
by k. gedz from west chester

quick comfy stop.

Posted Mar 12, 2014 on Hotels.com
Free breakfast would have been nice.Dinner was good. Pool was clean! Location was convienient.
5 out of 5
Recommended
by Kenny from Cincinnati

out of town feeling

Posted Feb 25, 2014 on Hotels.com
THE HOTEL WAS ABSOLUTELY GORGEOUS!!!! WERE FROM CINCINNATI BUT THIS PLACE WAS SO BEAUTIFUL WE FELT LIKE WE WERE OUT OF TOWN. JUST NOT ENOUGH PILLOWS AND BED WAS TOO LOW TO THE GROUND:( AND TOO HARD WE DID NOT SLEEP WELL AT ALL :( BACKS HURT SO BAD! BUT BREAKFAST WAS OUTSTANDING!! THE RIVER CITY GRILLE WAS SOOOOO GOOD! THE SERVICE WAS GREAT! WE FELT VERY IMPORTANT :) THAT'S HOW THEY TREATED US! :):) WE WOULD STAY AGAIN :):):D HOPE YOUR OUT OF TOWN LOCATION IS JUST AS GOOD WE TRAVEL ALOT :):):):):D
5 out of 5
Recommended
for Couples
by Bryant from Cincinnati

Posted Feb 18, 2014 on Hotels.com
The best thing about the stay was the service! Everyone was so so nice, overly nice! The River grille was excellent the service was excellent! They didnt give us a chance to want for anything. We we're from Cincinnati so we weren't out of town but they made us feel like we we're out of town guest! Now that is surly hotel hospitality! Absolutely loved everything about this hotel hope when I really go out of town I can get the same treatment!! :-) :-) :-) Thanks for a great romantic getaway!