Ratings based on 382 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler

Awesome Trip Thank you

Posted Jan 21, 2015 on Hotels
All the extra touches were awesome. Indoor pool, fitness center and breakfast!
5 out of 5
Recommended
for Getaway With Friends
by XIAOHUI

This traveler left a rating score only Posted Jan 12, 2015 on Hotels
4 out of 5
Recommended
for Families
by Mfrom Charlotte, NC

Good stay

Posted Jan 10, 2015 on Hotels
Good stay, very nice staff. the only problem we had was the pull out couch looked very old and was super dirty and was unusable. We had to pull the mattress off onto the floor. Otherwise the room was nice. Breakfast was good.
3 out of 5
Recommended
for Couples
by Susanfrom San Jose

It was fine.

Posted Jan 2, 2015 on Hotels
Caution: when booking, make sure you distinguish between this location and the "airport" location. I chose this location due to it's proximity to VTA station (Gish). This location does not offer shuttle service from the airport, nor does it include a continental breakfast (only the breakfast-to-go which is muffins, chewy bars, and coffee/hot water). I had to spend $ for a taxi to get to the hotel ($15 min), and there's a Denny's 1/2 block away so more $ for breakfast. Service was fine. Room was fine. Hallway was smokey the night I checked in (odd for a non-smoking section), but in the morning it smelled fine and the haze was gone. They no longer host dishware and such in the room, you have to ask for it. It's still free, just nothing's in the room anymore. Not convenient, but I suppose there's a reason.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 24, 2014
Very friendly staff and it was only 15 minutes from Paul brown stadium!
5 out of 5
Recommended
for Personal Event
by A verified traveler

Comfy

Posted Dec 23, 2014 on Hotels
Everything was wonderful, except the elephant that was staying in the room above mine.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Nice place good service

Posted Dec 15, 2014 on Hotels
Clean room. Had a good stay. Loved the pillows.
1 out of 5
by A verified traveler

Disapointed

Posted Nov 8, 2014
Indoor pool was empty the lady said you guys should have put that on your website! I would not have booked it had I known this and the room was dirty
2 out of 5
Recommended
for Business Travelers
by A verified traveler

no internet

Posted Oct 24, 2014 on Hotels
internet didnt work in room support brutal
4 out of 5
Recommended
by Tarrie Geigerfrom Cincinnatti, Ohio

Tour guide

Posted Oct 17, 2014 on Hotels
The hotel was magnificent except for check in. Each room was individual instead of group, and it took so much time to get all of the room keys ready for each person with info and signatures.