Ratings based on 992 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Quiet and clean hotel

Posted Jun 21, 2015
Great stay here. My fiance and I stayed 2 nights here while in town for a wedding. Front desk staff was very nice and accommodating. I thought I had made reservations for both nights through Expedia, but only did one. Staff rearranged and still made it so we could not only stay the 2nd night, but stay in the same room. Would definitely recommend others to this hotel and would stay again! Sucontent://media/external/file/7912
Comment from Hotel Management
Jun 23, 2015 by Gary, Hotel Management
We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and nice

Posted Jun 20, 2015
The staff was warm and friendly. We showed up a bit early and they let us check in with no problem. Room was comfy and the complimentary cookies and coffee were great.
Comment from Hotel Management
Jun 23, 2015 by Gary, Hotel Management
We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from Mooresville, IN

Great time

Posted Jun 19, 2015
This is one of the best hotels we have stayed in for the money. Kids enjoyed the pool adults enjoyed the hot tub. Even with a 30 min power outage the staff was very helpful and made sure everyone stayed safe during the bad weather. Great breakfast and awsome housekeeping.
Comment from Hotel Management
Jun 23, 2015 by Gary, Hotel Management
We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
2 out of 5
by A verified traveler from atlanta

Smelly hotel

Posted Jun 14, 2015
When we first checked in the room we were assigned to had a water leak in the ceiling and smelled very musty. We were changed to a room on a different floor where the hallway smelled of must and smoke. The rooms were small and the air conditioning struggled to keep it comfortable.
Comment from Hotel Management
Jun 23, 2015 by Gary, Hotel Management
On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from SC

Best hotel I've ever stayed in KY.

Posted Jun 7, 2015
The staff was professional and the rooms very clean and comfortable. If the need ever arises again, we will stay with them. The goodie bag with water and snacks were very thoughtful and so appreciated. You saved the day with them.
Comment from Hotel Management
Jun 9, 2015 by Gary, Hotel Management
We are thrilled to see that everything worked out so well for you. Thank you for choosing us for your lodging needs.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Posted Jun 2, 2015
Hotel was nice pool was open late staff was very friendly.
Comment from Hotel Management
Jun 9, 2015 by Gary, Hotel Management
We are thrilled to see you enjoyed your stay, thank you for the kind words and we hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted May 31, 2015
Very clean, friendly staff breakfast was great. Room was a size
Comment from Hotel Management
Jun 9, 2015 by Gary, Hotel Management
Thank you!
2 out of 5
by A verified traveler

Hotel direkt am Flughafen ohne schalldichte Fenste

Posted May 29, 2015
Man kann in dem Hotel leider die nicht schalldichten Fenster durch Vorhänge abdecken d.h. man schläft im hellen
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 27, 2015
Pros: The staff was great, and helped us to entertain family and friends with no additional cost in their breakfast room.
Stayed 10 nights during a death in our family and couldn't ask for a better place.
4 out of 5
Recommended
for Families
by A verified traveler from Dyess AFB, TX

Great Location, Average Room, Fantastic Coffee

Posted May 26, 2015
Pros: I liked the location and that we could sleep 4 kids and a baby here when other hotels said we were too big, or wanted too much money.
Cons: Outlets in the room and the bathroom door.
Location: Lots of restaurants, 10 minutes from Cincinnati and close to shopping malls. Aquarium is nearby too.
We are a family of 7 and stayed for 6 nights. There was more than enough room with the 2 beds and pull out couch. Love that they have the comforters that are washed after each guest stay. Biggest issue was broken outlets and a bathroom door that did not open or close easily. You had to have the strength of Samson to close it. When my husband asked about it they said they would check but nothing was done. For that, he would rate the room a 3. Breakfast every morning was done by a friendly staff who seemed to really enjoy her job. I expected the coffee to be bad, but it was really good. Never burnt, and always fresh tasting. Who needed the expensive stuff when you have it for free at the hotel. If there is a bus, be prepared to stand and wait to find a table. I heard they have more room but do not use it because it was messed up and they reserve it for conferences. Housekeeping does not always speak English, but they do a great job and for that, I would stay here again. The hotel is about 10 minutes from downtown Cincinnati so there is a lot to do. The exits before you reach the hotel have lots of restaurants to chose from. While we did not use the pool, we saw plenty of other guests using it and seeming to have a good time.