Ratings based on 1,013 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from P

Nice hotel

Posted Jul 27, 2015
Pros: Comfortable.
Cons: Smell of room
Great. Close to Macy's Jazz Fest location. Helpful hotel staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from greenville ohio

Nice hotel would go back

Posted Jul 25, 2015
Awesome location. Great staff great breakfast will go back!!!!!!!! Loved the hot tub and swimming pool
2 out of 5
by A verified traveler

Needs updated---badly!

Posted Jul 25, 2015
The lobby looks nice, but the rooms are terribly old, outdated, and felt dirty. From the sticky remote to the carpet that felt damp all over (and seemed original from 1972) and the bathroom that still had someone's old washcloths hanging over the shower bar, it was unacceptable. We were supposed to stay three nights, but we cancelled the other 2. One night was all we could do there.
5 out of 5
Recommended
for Everyone
by A verified traveler from OHIO

Perfect location for my visit to Northern Kentucky

Posted Jul 24, 2015
Pros: Very clean.
Location: Convenient to airport and NKU. Easy access to highway.
Check in and check out were a breeze. Breakfast was fine. Room was clean.
Comment from Hotel Management
Jul 27, 2015 by Gary, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
3 out of 5
Recommended
for Everyone
by A verified traveler

Courteous staff, quiet and comfortablr

Posted Jul 24, 2015
Enjoyed most of stay. The major downside was the bathroom was not cleaned well. There was hair all on the floor.
2 out of 5
by A verified traveler from South Carolina

Disappointing.

Posted Jul 23, 2015
Pros: Its proximity to the Creation Museum and the staff.
Cons: The comfort and appearance of the rooms, and doors that don't slam, especially during the night.
I've stayed at Country Inns in the past and was always well pleased -- this is why I chose it again (and also recommended that my sister stay in the same location). My main issue was the room itself. The bed and pillows were very uncomfortable, and the bed skirt appeared to be king size for queen sized beds, so not only did it hang all over the floor, but it was also ripped. There was no comfortable chair in the room for reading, etc., Also, the windows were filthy on the inside. I didn't discover this until my last night there when I opened the curtains to view the sunet. There were smears and child-sized hand prints all over. On the bright side, the personnel were very friendly and helpful, and the breakfast was pretty good.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dayton, Ohio

Nice hotel in a nice area

Posted Jul 23, 2015
Pros: Location, staff, room size and cleanliness
Cons: The pool/hottub area wasn't very large. overly crowded at times when we tried to go down.
Location: Close to the airport. Easy access to the highway. You do have to drive around 5-10 minutes to get to any food places.
Overall was a very nice stay. Didn't have any problems. Hotel staff were super sweet!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Good location. Overall nice hotel.

Posted Jul 20, 2015
Pros: Friendly staff. Clean room.
Location: Shopping, restaurants, theatre.
Housekeeper wanted to clean our room 2 hours before checkout. Felt rushed. A guest was sitting on the couch in the lobby with no shirt and no shoes. His feet were black/dirty and he was sitting indian-style. Yuck. The lady and the desk should've said something to him. Overall, our stay was fine.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the airport

Posted Jul 14, 2015
It was quiet and cool. The staff was really nice and kind. They know what to do to satisfy thèir customer.
Comment from Hotel Management
Jul 27, 2015 by Gary, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from Bermuda

Nice, clean hotel with friendly staff.

Posted Jul 8, 2015
Pros: Close to airport, shopping, and Creation Museum.
Clean, spacious room. Great "hot" breakfast. Very friendly staff.
Comment from Hotel Management
Jul 27, 2015 by Gary, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!