Ratings based on 973 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travelerfrom Dyess AFB, TX

Great Location, Average Room, Fantastic Coffee

Posted May 26, 2015
Pros: I liked the location and that we could sleep 4 kids and a baby here when other hotels said we were too big, or wanted too much money.
Cons: Outlets in the room and the bathroom door.
Location: Lots of restaurants, 10 minutes from Cincinnati and close to shopping malls. Aquarium is nearby too.
We are a family of 7 and stayed for 6 nights. There was more than enough room with the 2 beds and pull out couch. Love that they have the comforters that are washed after each guest stay. Biggest issue was broken outlets and a bathroom door that did not open or close easily. You had to have the strength of Samson to close it. When my husband asked about it they said they would check but nothing was done. For that, he would rate the room a 3. Breakfast every morning was done by a friendly staff who seemed to really enjoy her job. I expected the coffee to be bad, but it was really good. Never burnt, and always fresh tasting. Who needed the expensive stuff when you have it for free at the hotel. If there is a bus, be prepared to stand and wait to find a table. I heard they have more room but do not use it because it was messed up and they reserve it for conferences. Housekeeping does not always speak English, but they do a great job and for that, I would stay here again. The hotel is about 10 minutes from downtown Cincinnati so there is a lot to do. The exits before you reach the hotel have lots of restaurants to chose from. While we did not use the pool, we saw plenty of other guests using it and seeming to have a good time.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Naples, Fl.

Great...as usual.

Posted May 19, 2015
Pros: Everything...staff, clean, convenience.
Cons: Nothing...
Location: Airport, family, and the whole Cincinnati thing....you have to have lived here to understand.
Stayed there many times and the standards are very high. Very friendly staff and the room was clean and maintained during our stay.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted May 7, 2015
Pros: Size of the room was great and the suite we were in was very well arranged.
Cons: The friendliness of the front desk staff.
When we arrived the hot tub was closed. A bit disappointing, but we were told it was okay to get in it just would not be quite as hot as normal. The experience was okay, but the staff was not very informed. Nor were they very accommodating. The rooms were comfortable and clean with plenty of room. The water was hot for showering.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tallmadge ohio

u.c. graduation

Posted May 4, 2015
Pros: easy to find, clean ,quiet- nice people
nice place- clean pool open till 12 wife used. very pleasant people
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Asheville, NC

Nice Stay

Posted May 3, 2015
Pros: Friendly staff, proximity to many attractions.
The room was comfortable and fairly clean. The staff was nice and friendly. Hot breakfast was excellent. The indoor pool was nice but the smell of bleach was just a little strong. I would recommend the hotel to others.
Comment from Hotel Management
May 5, 2015 by Gary, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Dayton, OH

Nice hotel very close to the Cincinnati Airport.

Posted Apr 27, 2015
Pros: The staff!
Cons: For an overnight stay, before an early flight, I can't think of anything they have not already thought of.
Location: It's five minutes from the Cincinnati airport in northern Kentucky. So, everything in the Cincinnati metro area is withing a 45 t0 60 minute drive.
We had a early flight, so we used their "Stay & Park" service. The front desk staff set up the breakfast bar early for us and when the shuttle driver called in sick, they arraigned for a cab to the airport for us at no additional charge. They were very prompt to pick us up when we returned. All in all, a very pleasant experience and unbeatable value when compared with long term parking costs.
Comment from Hotel Management
Apr 30, 2015 by Gary, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
Recommended
for Families
by A verified traveler

Posted Apr 25, 2015
Pros: Close to creation museum, nice pool and hot tub
Cons: Missed breakfast Sunday morning as we were there at 6:30 am.
Location: We were there for a women's conference at the creation museum and soon the ark encounter will be open.
4 adult ladies were in one room with 2 queen beds. We were comfortable but would have been better in a suite.
Comment from Hotel Management
Apr 30, 2015 by Gary, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

Great hotel with wonderful staff

Posted Apr 21, 2015
Pros: Everything. Especially the very helpful staff.
Cons: Although the rooms were clean, neat, and comfortable, the carpets left some soil on our sox.
Location: Just off 275 and a few minutes from lots of shopping, restaurants and the Creation Museum
Very pleasant with a great staff and good amenities. Beds were very comfortable and the breakfast was great. The desk clerk, Lisa, was wonderful and found a part of an earring we discovered was missing after we had checked out. The shower lever was not working properly but was repaired very quickly after we reported it. I would definitely stay here again.
Comment from Hotel Management
Apr 30, 2015 by Gary, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom C

Great hotel, horrible beds

Posted Apr 19, 2015
The hotel staff was wonderful! The facility was clean and welcoming, the rooms as well. The only problem was the beds. Our backs were so sore the following morning we literally had to roll out and on to our knees to get up. Neither of us have a history of back problems and by afternoon and a couple ibuprofen we were fine.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Rockford, MI

Spring Break in Northern Kentucky

Posted Apr 10, 2015
Pros: Breakfast, location to our expeditions, comfortable beds, workout room for my son
Cons: had to drive to get to restaurants (only one close was at another hotel)
Location: Creation Museum; Cincinnati Reds game
My family stayed 2 nights. We enjoyed the full hot breakfast (waffles, eggs, sausage or bacon, potatoes, etc.) and complimentary cookies. The pool was smaller than the picture showed, but was used by my kids. The whirlpool jets were not working, but it was still able to be used. I love airplanes and enjoyed seeing them come in for landings. The hotel served us nicely. The people at the front desk were kind.
Comment from Hotel Management
Apr 13, 2015 by Gary, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!