Ratings based on 282 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Chicago
Excellent stay. Helpful, friendly staff.Posted Jul 21, 2015
From the moment we checked in, this hotel exceeded our expectations. We requested a couple extra towels, and housekeeping provided them on the spot. When I asked the front desk about a certain restaurant in town, the employee redirected us to the same restaurant at a closer location which was incredibly helpful. Our children were thrilled with the pool, and we adults were happy it was clean and plenty of pool towels available. Finally, I must recognize Yasmine who runs the breakfast area in the morning. She is one of the most kind, efficient and positive people I have ever met working in a hotel. She is amazing: taking orders, heating sandwiches, making coffee, getting highchairs for families, wiping tables, etc. all while taking the time to talk genuinely with each person who orders food. The entire staff is wonderful, but Yasmine takes the cake. If we ever travel to Cincinnati again, we will certainly stay here.
for Everyoneby A verified traveler
Posted Jul 18, 2015
Staff was extremely helpful and pleasant. FREE parking. Rooms were very clean. Location is so-so.
for Everyoneby A verified traveler from KY
Wonderful stay!!Posted Jul 7, 2015
We stayed 2 nights here, and actually hated to leave so soon. Staff was incredible, especially the lady working in the bistro. She made us feel like family. I think her name was Yasmine or something close to that. Rooms clean and comfortable. Outside area at back of hotel is also very nice. Will definitely stay here again if in the area!
for Everyoneby A verified traveler from Cincinnati, OH
Excellent hotel with excellent staff!!Posted Jul 6, 2015
My family and I could not have asked for more from a hotel! We had several last minute things needing done at 12:30 am, and they didn't complain one bit. In fact, they were cheerful about helping. They even upgraded our room for us so we would have more room to accommodate all 5 of us. We will definitely be back!!
for Everyoneby A verified traveler from columbus, ohio
Nice hotelPosted Jun 29, 2015
Pros: The lobby, eating area are very nice, though we didn't eat there. I liked the courtyard. It was unseasonably cool so we sat outside by the fireplace
Cons: It was a little pricy.
Staff nice. Very close to lots of attractions in the Cincinnati/Covington area.
for Everyoneby A verified traveler from B
Reds and Newport visitPosted Jun 8, 2015
Overpriced room. It was small and right beside a very active train track. It stated river view but you couldn't see the water through the train bridge and trees.
for Everyoneby A verified traveler
Just a 2-night stayPosted Jun 2, 2015
Pros: Nice outdoor courtyard, free parking in a garage, close to transportation to Cincy, plenty of dining within walking distance; felt safe.
Cons: There a freight train tracks and tressle adjacent to the building, but not enough noise to bother us!
Location: Great pubs and restaurants within walking distance; football and baseball stadiums right over the bridges; zoo; riverfront
...but wished it was a longer leg on our trip! Front desk staff were amazingly helpful, and provided all sorts of helpful info. Would re-book in a heartbeat! plenty to do in Covington, with Cincinnati just over the bridge. Free parking, perfect spot!!
for Couplesby Sarah
Posted Apr 11, 2015 on Hotels
for Familiesby A verified traveler
Is it a plane? No it's a train!Posted Apr 10, 2015 on Hotels
while the hotel room was very clean, comfortable beds and Friendly staff, the location sucked! We were unaware there was a railroad track running right by our window until bedtime. I think a train went by every hour all nite long making it impossible to sleep! And there was no free breakfast! I guess I should of studied the hotel ad a little closer before I booked the room. Needless to say I will never stay there again not worth the money!!
for Couplesby A verified traveler
Loved it!Posted Apr 7, 2015 on Hotels
Absolutely loved the hotel, service was excellent, and the people were wonderful and very helpful in their suggestions on what to do and see and the best places to eat. The only thing that I didn't like was the area, was kind of shady and wouldn't have been out past dark if I was by myself...other than that, absolutely wonderful!