Ratings based on 199 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
84% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 8, 2015
Enjoyed the amenities in the room, such as the relaxation kit which included resting cream, soothing balm and quietude spray - all very welcome after a long drive. Breakfast was wonderful and a good value. Will stay at this hotel on our next trip.
2 out of 5
by A verified travelerfrom From Ohio

Needs updates old hotel

Posted Apr 6, 2015
Checked into room there was mold on bathroom ceiling and bathroom was not very clean room smelled. Switched rooms. Amenities where not available as promised. My child got burns from the pool as others did chemicals were not balanced! Paid for package that included breakfast but did not receive the card to take to breakfast so there was a confusion there.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Long Beach

Crown Plaza Blue Ash- Business trip

Posted Apr 4, 2015
Pros: Staff was great and the bed was nice and firm
Cons: Update rooms
Location: Not much in the area for eating and picking up of grocery items
I was there for a week long business trip. Hotel was a little run down for a Crown. The Bed was great but the room was a little dumpy and very dim. Too many CFS bulbs make the room dark. I was expecting a nicer couch in the room.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom KY

Nice hotel. But needs updates.

Posted Apr 3, 2015
Clean and comfy room but no frig, microwave. No complimentary breakfast. Hot tub not in service. Nice pool.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Billings, MT

Nice, comfortable experience.

Posted Mar 23, 2015
Nice hotel, centrally located among several attractions and restaurants.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cape Cod, Massachusetts

Great stay at Crown Plaza

Posted Mar 18, 2015
Pros: Everything! Also liked the spa package left on our bed. I used it and ordered more. Also, the staff was outstanding. Attentive and accomodating.
We always expect good things from Crown Plaza, and this facility did not disappoint. Number one for me is a comfortable bed and well-appointed bathroom. Both were terrific! Especially liked the lighted mirror.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2015
Overall was nice and clean. The air conditioner/heating unit in the room was quite loud, and essentially ran all night, trying to heat the room to 70 degrees (it was ~35 degrees outside).
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Crown Stay

Posted Jan 12, 2015 on Hotels.com
Stay was ok expect that there was a lot of noise in next room and in main dinning area that impacted my sleep.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cincinnati, OH

A night away.

Posted Dec 28, 2014
Overall a good experience. There was an unhappy child in the next to mine - Didn't last all night.
5 out of 5
Recommended
for Families
by Davidfrom Columbus, Ohio

Overnight Stay For Bengals Game.

Posted Dec 26, 2014 on Hotels.com
Overnight stay. Friendly and informative staff. Clean and well kept hotel and room. Comfortable bed. Very spacious hotel. Stay was excellent.