Ratings based on 201 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 4, 2014
It was an ok Embassy Suites, but needs some updating. Some things worn in room. Slowest elevators on earth
4 out of 5
Recommended
for Everyone
by Frans from Wijk bij Duurstede

Needed hotel near my meeting point.

Posted Jun 18, 2014
Pros: Quiet room and bar-restaurant area.
Cons: Maybe a little modern look.
Location: I needed only a place to sleep.
Convenient for my purpose, large suite, I will look for this chain in the future.
4 out of 5
Recommended
for Everyone
by Chip from Atlanta

Embassy Suites, Blue Ash OH

Posted Jun 9, 2014
Pros: Location and amenities.
Cons: Small room maintenance item detracted from overall quality of the experience.
Very comfortable, friendly hotel. Enjoyed our stay; surprisingly quiet room even though located across from the main breakfast/lounge area. Small problem with a "running" toilet that was repaired with 2 hrs. of our bringing it to hotel staffs' attention. Definitely always a pleasure to stay at Embassy Suites!
Comment from Hotel Management
Jun 10, 2014 by Tony, Hotel Management
Dear Chip Thank you for your review of our hotel posted on Expedia! We are so glad to hear how much you enjoyed your stay. We look forward to welcoming you back in the future! Sincerely, Tony Torbati General Manager
5 out of 5
Recommended
for Everyone
by Jeremy from Ohio

Weekend Getaway

Posted Jun 3, 2014
Nice relaxing atmosphere, manager reception is nice, and pool was relaxing. Room was very nice and the bed was very comfortable. Will return soon!
Comment from Hotel Management
Jun 6, 2014 by Tony, Hotel Management
Dear Jeremy, We are thrilled to hear that you enjoyed your weekend getaway with us! Thank you for sharing your comments! We do hope to have the pleasure of welcoming you back in the near future! Sincerely, Tony Torbati General Manager
5 out of 5
Recommended
by A verified traveler

Posted May 13, 2014 on Hotels.com
Comment from Hotel Management
Aug 16, 2014 by Tony, Hotel Management
Dear Valued Guest: Thank you for the 5 star rating on Expedia! We do hope to have the pleasure of welcoming you back in the near future! Sincerely, Tony Torbati General Manager
5 out of 5
Recommended
by A verified traveler

Posted May 12, 2014 on Hotels.com
Nice place
Comment from Hotel Management
Aug 16, 2014 by Tony, Hotel Management
Dear Valued Guest: Thank you for the 5 star rating on Expedia! We are thrilled to see that you had a first class stay with us and do hope to have the pleasure of welcoming you back in the near future! Sincerely, Tony Torbati General Manager
5 out of 5
Recommended
by A verified traveler

Posted Apr 4, 2014 on Hotels.com
Comment from Hotel Management
Jun 21, 2014 by Tony, Hotel Management
Dear Valued Guest: Thank you for taking the time to review our hotel! We are glad to see you enjoyed your stay and do hope you will come back to visit us again soon ! Sincerely, Tony Torbati General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place!

Posted Mar 31, 2014
I have no complaints, other than the website stated a sauna on sight, which there was not.
Comment from Hotel Management
Jun 11, 2014 by Tony, Hotel Management
Dear Valued Guest, We are so glad to hear that you enjoyed your stay with us! Thank you for bringing the website issue to our attention, we have since updated our listing. We do hope to have the pleasure of welcoming you back in the near future! Sincerely, Tony Torbati General Manager
5 out of 5
Recommended
for Families
by MKB from Raleigh, NC

convenient location in Blue Ash

Posted Mar 27, 2014 on Hotels.com
I enjoyed my weekend at The Embassy Suites. The breakfast in the morning is great and offers quite a variety of foods. The atrium is beautiful. I especially liked watching the koi and turtles in the stream. All of the employees were very nice and helpful.
Comment from Hotel Management
Aug 16, 2014 by Tony, Hotel Management
Dear MKB: Thank you for your review of our hotel! We are so glad to hear how much you enjoyed your stay, and our popular cooked-to-order breakfast. Many of our guests comment on our friendly staff and service in addition to how much they enjoy our tropical atrium featuring the Koi and Turtles! We appreciate you sharing your wonderful comments and do hope that you stay with us again soon! Sincerely, Tony Torbati General Manager
5 out of 5
Recommended
by Donna R from Mason

Great Customer Service!

Posted Mar 4, 2014 on Hotels.com
The Embassy Suites in Blue Ash is very comfortable, clean and has friendly front desk people. The employees of this Embassy were very friendly and accommodating and made our stay enjoyable. I would highly recommend this hotel to others for a clean, comfortable and safe place to stay.
Comment from Hotel Management
May 17, 2014 by Tony, Hotel Management
Dear Donna R: It is great to hear you had a 1st class stay with us! Thank you for taking the time to review our hotel! We hope you will come back to visit us again soon! Sincerely, Tony Torbati