Ratings based on 615 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

It was a very pleasant enjoyable visit. Clean

Posted Oct 20, 2014
It was a very pleasant visit. Clean and quiet. Friendly staff. Breakfast fesh and delicious
5 out of 5
Recommended
for Everyone
by A verified traveler from Muncie, Indiana

Great hotel with friendly staff!

Posted Oct 14, 2014
Pros: Friendly staff, great deal, indoor pool, and complementary breakfast.
Location: The location was great! The hotel was only 15 minutes away from all of our activities. We visited the Cincinnati Zoo and Cincinnati Museum Center.
My family and I were pleasantly surprised with how wonderful the hotel was. Everything was clean and the staff was great! You cannot beat the price either! What a wonderful weekend getaway!
Comment from Hotel Management
Oct 16, 2014 by Hawthorn, Hotel Management
Thank you for your kind words about our hotel! We are glad that you enjoyed our spacious rooms. We are also happy to hear that you had a great weekend getaway. We hope to see you again really soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from WV

Clean hotel near King's Island

Posted Oct 14, 2014
Pros: The room was very spacious and clean.
Cons: Black mold along the baseboard outside the shower area in the bathroom should have been cleaned/removed prior to our check-in.
Location: Plenty of Cincinnatti nearby, including King's Island amusement park.
Requested and received a clean, non-smoking, king suite. In the notes, I requested a jacuzzi suite if one was available. I noted elsewhere advertising for this specific hotel included specific notice of jacuzzi suites. When we checked in, we found that we had ended up with a handicapped-accessible room. Nowhere in our information provided to Expedia had I indicated that we desired or required handicap services. While the suite was very spacious, the handicap bathroom had no tub at all, and the shower was minimally serviceable. The single-control fixture was very difficult to adjust the water to a comfortable temperature, and once that was achieved, there was no way to adjust the water pressure without also changing the temperature. We have no way to know whether our jacuzzi suite request never made it past Expedia to the hotel, or if they chose to ignore it.
Comment from Hotel Management
Oct 17, 2014 by Lori C, Hotel Management
Thank you for your feedback. We humblely accept the warm words regarding the cleanliness of your suite. We apologize that we were unable to grant your request for a jacuzzi suite as we were not given that information. It never has and never will be our policy to "ignore" any requests that we receive from our guests. We will always continue to make every effort to provide each guest with the clean room they have requested with friendly service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh

Will definitely stay again

Posted Oct 7, 2014
Pros: Very clean, great breakfast and very comfortable beds.
Location: The hotel was in a great location to get to Cincinnati or to head other directions. Very safe area. Lots of restaurants in the immediate area.
Took my 90 year old mother for a weekend get-away. It was great for her to have a bedroom for herself as she is on oxygen. The room was very clean and quiet.
Comment from Hotel Management
Oct 20, 2014 by Hawthorn, Hotel Management
Thank you for your kind comments about the hotel. We are pleased that you enjoyed our spacious and clean two bedroom suite. We hope you and your mother had a wonderful weekend get-away! We look forward to seeing both of you on your next trip to Cincinnati!
3 out of 5
by A verified traveler from s

Only average or below

Posted Sep 29, 2014
One slow loud elevator with children playing on it. Sitting area across from bed so laid out poorly. Maids were cleaning room after 6pm. Breakfast was poor. Saw one family look at it and go out to eat
Comment from Hotel Management
Oct 20, 2014 by Hawthorn, Hotel Management
We apologize for the unsatisfactory experience that you had at our hotel. We did not know about the elevator problem and apologize for that. We have recently updated our breakfast and hope that you will stay with us again.
2 out of 5
by A verified traveler from Boston

Nightmare at Hawthorne Cincinnati

Posted Sep 17, 2014
Pros: The kitchenette and its tools...
Cons: Redesign the front entrance and put a grand staircase near the elevator, the breakfast area is way too small, the breakfast should be call fast brake!
Location: The location is dull, the wide open space with a dilapidated shack in front is a killer. I would rather have a cemetery in front of the hotel.
I booked a room with a King bedroom and I was given a queen bed....really disappointing. The hotel is noisy, the food choices are poor to say the least and the quality is not that good. When a customer is using the bathroom or flush the toilet, the noise is unbearable, the fridge is loud when running...A lot needs to be done to make a customer brief stay enjoyable.
Comment from Hotel Management
Oct 21, 2014 by Hawthorn, Hotel Management
Thank you for your recent stay. We had no idea about the problems you experienced during your stay and would therefore like to sincerely apologize. We are always welcome to suggestions for improvement. On your next stay with us, please let us know if you have any concerns.
5 out of 5
Recommended
for Families
by A verified traveler from Penn Yan Ny

Very nice room more then we expected

Posted Sep 16, 2014
Pros: Room size
Cons: Nothing comes to mind
Location: Only stayed overnight
Short but comfortable stay, overnight on our way to Cedar point from georgia
Comment from Hotel Management
Oct 20, 2014 by Hawthorn, Hotel Management
Thank you for choosing us for your place of stay on your vacation! We hope your next stay with us will be longer. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, ohio

Great room, great price

Posted Sep 15, 2014
Pros: The room was clean and nice.
Cons: The breakfast left a lot to be desired.
Location: We came down for a birthday party and to see Thomas the Train in Lebanon.
Our room was one of the best rooms that my husband and I have ever stayed in. My husband even remarked how pleased he was with the room. We were not expecting a full kitchen so that was a plus because we had brought our 3 year old grandson with us. The staff was pleasant and the rooms were clean. The free breakfast was not the best. The rest of our party ate once during our two day stay but I did not. The pool was a little cold. All in all it was a wonderful stay.
Comment from Hotel Management
Oct 20, 2014 by Hawthorn, Hotel Management
We appreciate your awesome review about our hotel. We are glad both you and your husband were pleased with our spacious rooms. We have recently updated our breakfast menu and hope that you will be back in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Coshocton, Ohio

Nice hotel convenient to everything!

Posted Sep 15, 2014
Hotel is clean, inside and out. Staff is very friendly. Easy access to highway and conveniently located near many area attractions and activities.
Comment from Hotel Management
Oct 21, 2014 by Hawthorn, Hotel Management
We are happy to hear that you enjoyed our clean hotel with friendly staff members. There are many activities to do in the area, for instance, we are near Dave and Busters and three different malls! We hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Sep 14, 2014
It was a very nice stay would love to stay there again
Comment from Hotel Management
Oct 20, 2014 by Hawthorn, Hotel Management
Thank you for your five star review! We are always happy to hear guests say that they would love to stay with us again. We would love to have you here again! Please choose us on your next trip to Cincinnati!