Ratings based on 204 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom TN
Conveying it in a safe locationPosted Jan 25, 2015
Overall experience was positive, did have a lamp without a lightbulb, Also some of the channels had a terrible picture some that had no signal.
for Everyoneby A verified travelerfrom Columbia, TN
Very nice, convenient for us.Posted Dec 18, 2014
Pros: Location, cleanliness, and always having that wonderful hot brewed coffee.
Cons: I can't think of a thing.
Couldn't have been more pleased. The staff was great and the room was very clean,
Recommendedby Jasonfrom Columbus
Clean, beautiful, quiet, and comfy, but stinkyPosted Oct 28, 2014 on Hotels.com
We arrived and noted the hotel was in good condition and clean. Upon entering our room, we were overwhelmed with air freshener to the point that it gave us headaches. We left the window open and left for a while. When we came back, it was still strong, but bearable. We woke up in the middle of the night to a new overwhelming scent - it was sewage-like and came from the bathroom. At that time we realized why the room was over-sprayed to begin with. To sleep, we had to close the bathroom door and put towels between the door and floor. The front desk the next morning only offered a "sorry" for the trouble. Other than this issue, the stay was pleasant. The bed was comfortable and the hotel was quiet.
for Everyoneby A verified travelerfrom Washingtongreat State
Coming in on a red eyePosted Oct 28, 2014
The best experience from the staff. We arrived in town very early and knew the hotel was booked, but as soon as the first room was available, they gave it to us. Everyone went out of their way and the room totally clean and comfy. Thanks for taking care of two very tired travelers early. Would highly recommend!!!!
for Everyoneby A verified traveler
Posted Oct 27, 2014
mix up at check-in and front desk was great in rectifing issue we had with adjoining rooms. thank you Farah. You were a great help.
by A verified travelerfrom Cincinnati, OH
Disappointed with this stay : (Posted Oct 18, 2014
Pros: Rooms are clean. Nice hotel for the buck.
Cons: Noise level on ground floor rooms. Foreign female desk attendant needs a better attitude.
Location: Kenwood Mall close by.
Ground floor room was entirely too noisy 24/7. Bed skirt was ripped and just left laying on the floor. Staff was rude at check in because I was early. Acted as if she was personally going to have to go clean a room. Turns out my room was clean and ready, as usual. I stay here frequently but I may consider any hotel after this stay.
for Everyoneby A verified travelerfrom Cincinnati, OH
Very nice hotel. Always clean, staff always nice.Posted Oct 6, 2014
By far my favorite hotel in the area. Always very clean, staff is always helpful. I always try to stay here.
Recommendedby Jenniferfrom South Bend, IN
Posted Sep 30, 2014 on Hotels.com
VERY clean and VERY nice! I hope to stay at the Hilton again!
for Business Travelersby A verified traveler
Posted Sep 26, 2014 on Hotels.com
for Everyoneby A verified travelerfrom P
Nice hotelPosted Sep 21, 2014
This hotel was good for the price. The rooms were on the small side compared to other hilton rooms I have stayed in. It's about 25-30 mins from downtown Cincinnati it's near the interstate. Breakfast is $9.95 each and you will be charged $25 for incidentals (this is refunded of course if you don't use anything)