Ratings based on 335 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
by A verified traveler
Smoke and dogs!!Posted Dec 30, 2014
I didn't realise this hotel was a smiling one when I booked it. The elevator stunk of smoke and at one stage, my son & Imhad to actually cover our nose & mouths, the cigarette smoke was so strong. In this day and age where smoking is so bad for your health, you would think smoking would only be left to the outdoors! Room was also very average, and carpet was all gathered up outside the bathroom. I think it's pretty gross that dogs are allowed in a hotel, and many were barking til quite late and then early in the morning. EW. Breakfast was ok. There were plenty of restaurants nearby. I would definitely never stay here again, nor recommend it sorry.
for Everyoneby A verified travelerfrom Cincinnati
My mini vacationPosted Dec 26, 2014
Check in was easy,staff was very friendly and helpful. The pool was clean and stocked with fresh towels.Breakfast was good with lots of options. Lots of attractions and stores close by make this an ideal location. I will definitely be coming back in the future
for Everyoneby A verified traveler
Posted Dec 1, 2014
This is a excellent hotel to stay at. Very clean, and welcomes pets. Good location, free breakfast.
for Everyoneby A verified travelerfrom Michigan
Posted Nov 13, 2014
Pros: Close to the expressway and to the restaurants.
Cons: Offer more variety in the breakfast and have ice machine on the first floor.
We enjoyed our overnight stay in the hotel. The room was clean and quiet even though we were on the first floor.
for Everyoneby A verified travelerfrom Greenville, SC
Nice hotel close to shopping and restaurants.Posted Nov 10, 2014
Friendly staff... rooms comfortable and generally clean.
for Everyoneby A verified travelerfrom Westport, Indiana
Wonderful staff, great hotel!Posted Nov 7, 2014
Pros: The staff. The comfy beds. The hot water that is quick to arrive out of the shower. Being able to smoke in your room.
Cons: It was shocking to stay in a hotel that didn't have a fridge or microwave. It would be nice if they added that to the rooms.
Location: Near Kings Island, need I say more?
First, where can you find a hotel anymore that lets you smoke in your room and has an indoor pool? We have stayed there two weekends now and I cannot say enough about the wonderful staff. Anthony has always been the one to greet us and he is the sweetest person I have ever met working at a hotel. He treated our autistic son as if he were any other person. I saw him act that way toward a dad with a down syndrome son as well. He is just great! Kind, caring and considerate. We had an issue with two idiots in the pool during our last stay calling our son certain names and Anthony was right on it. We confronted them first and they just would not stop with the insults so I went to Anthony and he handled it very quickly. He saw I was close to tears and he had seen us escort our son back to the room and that he was crying. Our son may be a non-verbal autistic but he knows exactly what people are saying to and about him. Anthony took what could have been a complete heart breaking evening and made it better. I don't know the name of the maintenance man there but he also was wonderful with our son as he has a special needs child himself. The first time we stayed there, the hotel was very crowded and there was a group of special needs young adults staying there. Again, the staff treated everyone the same. Best hotel ever. People that complain maybe need to get out of their room and meet the people that work there.
for Everyoneby A verified travelerfrom tiny, canada
Nice placePosted Oct 31, 2014
Pros: Nice and clean and my dog was welcome
Cons: I liked it the way it is
Location: I didn't have the time to do anything
We stayed only for one night but it was enjoyable with a nice indoor pool
for Familiesby Lesliefrom Florida
StayPosted Oct 31, 2014 on Hotels.com
There was stuff from last people under the bedsother than that it was good
for Everyoneby A verified travelerfrom Evansville, Indiana
Good basic room.Posted Oct 28, 2014
Cons: Cleaner carpets in the rooms.
Location: Location was close to the expressway.
All in all, good. Elevator was out of service, but no big deal.
for Everyoneby A verified travelerfrom Sterling Heights, Mi
Simple hotel... great staffPosted Oct 27, 2014
Pros: The staff are wonderful at this hotel. The pool area is very nice too
Cons: The breakfast while outstanding last time, was lack luster this time. The waffle batter tasted "funny" and the bread seemed very stale
The hotel isn't terribly fancy, but everything was clean and comfortable. We swam in the pool and it was a very nice pool and hot tub area. We have stayed at this hotel (at this location) before and had a positive experience before, so that was a large factor in where to stay again. The staff at this hotel are what made our experience before and this time too so enjoyable. Everyone we met was friendly, helpful, and welcoming. Anytime we needed anything, there was someone there. We will definitely stay here again.