Ratings based on 1,298 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Columbia, MO

Easy access

Posted Jul 24, 2014
Pros: Seemed to be well taken care of.
Cons: Breakfast offered and in room coffee pot.
Location: Lots of restaurants, major stores and convention center right next door.
Nice hotel with easy access to restaurants, highways and shops.
3 out of 5
by A verified traveler

Good location.

Posted Jul 21, 2014
Good location. Staff is on the young side, and constantly on the phone. Front desk staff not available for directions, or any help. Air conditioning old and noisy. Toilet constantly running. Thin walls, and you can hear TV from adjacent rooms. People running up and down the halls screaming late at night. Would not stay here again, even though the location is convenient.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2014
It's nice place. Close to shopping centers and the rooms are equip with mini stove, microwave and refrigerator
3 out of 5
by A verified traveler

Kind of sketchy neighborhood

Posted Jul 19, 2014
Pros: Nit much
Cons: See above. Breakfast. Staff
Location: Nothing in a couple blocks.
Crazy high school girl softball team screaming in hallway and yelling. Totally obnoxious. Desk clerks leaving and going out to smoke so you had to wait for them to come back in. Hole in ceilin g over tub. Cold breakfast. No thanks!
3 out of 5
Recommended
for Everyone
by A verified traveler from Mt. Vernon, OH

Good value for price

Posted Jul 11, 2014
Shuttle service to Kings Island very nice. Rooms clean. Pools extremely nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Shopping trip

Posted Jul 9, 2014
Room was clean, comfy bed, room key issues but nothing else. Will stay again if in area.
3 out of 5
by A verified traveler

Nothing great

Posted Jul 9, 2014
Pros: Bed was comfy.
Cons: A warm welcome and friendly hospitality would be nice. They were not rude, just seemed routine and boring. breakfast pastry and muffin terrible.
Location: Easy on and off freeway. Was in between xavier and outlet mall, so good for both.
The breakfast was not very good. I expected more from a hotel of that caliber. No WOW factor. For money spent, next time i would try somewhere else. It met my requirements, and nothing was really wrong...it just wasn't great.
3 out of 5
by A verified traveler from Ohio

Expected more than what was delivered

Posted Jul 8, 2014
Pros: The beds and pillows were comfortable.
Cons: The pictures should represent the current state of the facilities. Train the staff to wear bug repellant?
Location: Kings Island is about 22 minutes away from the hotel. The surrounding area seems like an industrial type area. I did not feel completely safe.
The photos featured look much more impressive than the actual facilities. For the rate charged, I expected to get what was pictured. Unfortunately, the facilities were not as beautiful as the pictures depicted. Additionally, when checking in there was a gnat flying around the staff's work area. She kept stepping away from the computer and talking about how "the mosquito is trying to eat me". It took way too long to check in and was rather annoying. The surrounding area of the hotel was kind of desolate and made me feel as if we were in an industrial area. I wouldn't have stayed there if I were traveling alone.
3 out of 5
by A verified traveler from Neoga, IL

Posted Jul 6, 2014
They only gave us one bar of soap. I thought it was an oversight but the next day they didn't leave any soap. Had to ask for towels each day because theyleft two, we had four people. The pool was nice but a little dirty. The breakfast had plenty of variety if they ould keep it stocked. The lady took back the muffin, danish, and cinnimon roll trays at the same time. She finally came back with the danish tray 10 min later. Twenty min. Later, she came back with the cinnimon roll tray. Of course, by then all danish gone again. People hurry to cinnimon rolls, all gone. After 30 min., I asked her if she had anymore muffins, she acts like they are already there. Then hesitates and says she will get some. Finally she brings them out. The cleanilness isn,t back but staff isn,t real helpfull.
4 out of 5
Recommended
for Everyone
by A verified traveler from NC

Good, affordable hotel

Posted Jul 6, 2014
The breakfast is lacking. They had a waffle maker and toaster. Oatmeal was a choice as well to microwave. The staff was a little annoyed when asked to refill missing items. We went elsewhere for breakfast the other days. Their hot breakfast is a stretch. Our room also smelled musty and was very humid.