Ratings based on 2,939 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
78% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel staff was great. Bed took up entire room

Posted Jan 27, 2015
Pros: Location, staff.
Cons: Different arrangement in the room.
Bed was huge, and kind of made the room hard to maneuver. Staff was helpful and nice.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in downtown

Posted Jan 26, 2015
Pros: quiet, pleasant atmosphere
Cons: windows were fogged so couldn't enjoy view
great experience overall, quiet and pleasant. Met our needs and expectations
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2015
nice hotel and great price compared to surrounding hotels.
3 out of 5
by A verified travelerfrom Camby, Indiana

Not at all what was expected!

Posted Jan 25, 2015
Waited in line for 30 minutes to check in with only one person in front of us. The toilet ran all night. The bed was like sleeping on plywood.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Alabama

Nice hotel

Posted Jan 25, 2015
I was working a trade show at the Duke Energy Convention Center and the Millenium was very convenient.The hotel was clean and well-maintained, but the room was a little on the small side.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Detroit, Mi.

Great location -

Posted Jan 24, 2015
Great location - hotel needs updating/up keep in the bathrooms
4 out of 5
Recommended
for Couples
by A verified travelerfrom Cincinnati

Had a good time

Posted Jan 24, 2015
Pros: The staff were so nice and knew their jobs.
Cons: Outlets to plug electronics into.
Location: The Sport show at the convention center, the casino, fountain square were our destinations.
We got the room for it's convenience to Duke Convention Center, and $6 cab to the Casino. The room walls could have used paint or paper, (or just a good cleaning) as there were "water run streaks" on the wall, presumably from shower steam. The toilet paper holder was pulled loose from the wall. You could hardly see out of the windows, but in fairness, there was construction near by. But the real need was for outlets. My wife sat on the toilet with her tablet plugged into that outlet, while I used the only other outlet a 71 year old could reach, by the chair. When my laptop charged, I could move to the desk and get her out of the john. But the staff, including the bar people, were excellent as was the food, the bellhop, the valet people and front desk. The manager answered all the questions, and checkout was a snap. I would stay with them anytime
2 out of 5
by A verified travelerfrom Nashville TN

Just ok for one night..

Posted Jan 22, 2015
Pros: The location was great and the staff was very friendly! The valet made parking and arriving so easy.
Cons: The entire hotel needs updating, I could have stayed anywhere and I chose this hotel because the photos looked great!
Location: Saks is right across the street, lots of things within walking distance!
The location is perfect, right down town and easy to access from the interstate. The check in process was easy and everyone was friendly. The room was very run down. The carpet was dirty and faded. The window was so dirty you couldn't even see out of it. The bathroom was absolutely gross, there were hairs all over the floor, the paint was peeling and the toilet seat had NOT been cleaned, good thing the cleaning crew left a bottle of cleaner on the desk and I had paper towels in my bag! The towels provided were gray-ish and the shower leaked really bad. The bed seemed clean but it didn't have an actual fitted sheet just a flat sheet tucked in, the "comforter" on the bed was a fuzzy looking old blanket put in the middle of 2 flat sheets? I guess for it to appear like a comforter, it was very cold and no extra blanket in the room and the heat was slow at getting warm. We were just there for the night with an early departure but the hotel photos on expedia and the actual hotel don't really look anything alike! I was really disappointed after a very long drive.
2 out of 5
by A verified travelerfrom Michigan

Very disappointed

Posted Jan 22, 2015
We had three rooms and each of us had to be relocated to other rooms for a variety of reasons from defective, loud heaters to a defective door lock. Needs updating. Didn't trust cleanliness or linens. We would have left, except that our rooms were non refundable. Never again will I choose a nonrefundable room.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom NC

No regrets

Posted Jan 21, 2015
Pros: 1) Staff 2) Location
Cons: 1) Upgrade the heating/cooling system 2) Replace carpet
Location: Already discussed above
My husband and I had to be in Cincinnati for one night and we this hotel through Expedia. The rate was very reasonable for the room. It was easy to find and the valet parking was worth it. The entrance and lobby are very attractive and gives one the feel of a "grand hotel" in some sense. However, it is obvious that this is an older hotel as once you are on your floor, the carpet is old and there is a musty smell in the hallways. The room was small but comfortable, clean and well appointed. The negative aspects were that the phone didn't work and the heater was very noisy turning on and off all night and I didn't get much sleep, as I was right beside it. The up side was the staff, who were very, very nice and accommodating to any request. The location was great, right downtown within a block or two of the central fountain area where all the restaurants, etc. are. So I may not stay there again but it was a pleasant experience at least one time.
Comment from Hotel Management
Jan 22, 2015 by Bill, Hotel Management
Dear Valued Guest, Thank you for staying at the Millennium Hotel Cincinnati and for sharing your experience. We apologize that we did not meet your expectations. Your feedback is truly appreciated for it is one of the most important tools that allow us to improve the quality of our products and services and it will assist in correcting our housekeeping shortfalls. Please be assured that we will do our best to address and correct the issues you have mentioned. We are glad to know that you found our staff friendly and our location accommodating. We appreciate the opportunity to have served you. Sincerely, Brenda Wellman Customer Relations Manager