“Best stay in a long time”

Clean, easy access, wonderful staff. Helpful in all ways. Nicest hotel and group I have met in a long time.

“Would stay here again”

Great room, very comfortable and clean with all the ammenities of my own home. Made traveling with young children a lot easier. Beds were nothing short of luxurious.

“charming”

We found it to be a nice place. Room was clean. Front desk workers were nice and quick. Breakfast was ok but a little cold. We overall liked it and would stay again.

“Maybe I'm picky”

My biggest complaint is the bed, it felt like a lot of people had slept in the middle of the bed in the past so the springs in the center felt worn out causing it to feel like you are sleep on a V shaped sloped mattress all night. Also the appliances in the room looked like something out of the 80s and run down. Out side of that I can't complain. Hotel staff were nice and it fits the overall style of residents inn.

“Always a pleasure”

I always stay here. This time I was accidentally put into a room that was either occupied or not cleaned, but the situation was immediately and apologetically (sincerely) rectified. I would still recommend this Residence Inn if in the Cincinnati Blue Ash area. I will definitely go back.

“Solid. Nothing spectacular but clean”

Room was a bit chilly. Thermostat didn't seem to function Overall solid room.. I would stay again

“Better than average, more like a condo.”

All was very acceptable. I would have preferred a king bed to the supplied queen. The included breakfasts got boring due to lack of variety, but they were acceptable and convienient. We usually skipped the evening food offering during the week because it was comparable or less than that of a food quality restaurant.

“Not the best Marriott....”

Was an average hotal. Bathroom tile needed to be repaired. Otherwise, clean.

“Not again.”

Comfortable but unclean room. Good pool but unstable/unsafe fencing. Friendly breakfast staff but stale food. That is pretty much how everything was - they "sugar coat" well but in the end, when you ask for assistance, it's nowhere to be found. I can't say that it is this way for all guests, but they did not fix our maintenance issues until the third request - to the manager. Housekeeping was spotty at best for us.

“Shop Worn”

This hotel is in need of some serious updating. My non-smoking room reeked of stale cigarette smoke when the AC was not running. The furniture was getting tattered and the bed was wornout soft. No complimentary bath shampoos and the maids don't change the toilet paper rolls when they're down to a couple sheets, they leave that for the guests. Breakfast was OK but their full hot breakfast is not distinguishable from other major chain's breakfasts that are not boasted about.