Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
3.8 Room cleanliness
3.0 Service & staff
4.2 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by Johanna from Las Vegas, NV

Great Romantic Getaway Location

Posted Jul 1, 2013 on Hotels.com
Our stay was wonderful. It was a little difficult finding the place, but the address is #46 and it is located on the 3rd main street to the right after exiting the train station. The owner was very polite. The only thing is you have to call the cell # on the gate for them to come and check you in. We had our own patio and it was shaded very well so if you wanted to have breakfast out on the patio you wouldn't have to worry about the heat. Overall it was a great experience and we would recommend this place. Oh yes, it has its own air conditioning unit! :)
5 out of 5
Recommended
for Couples
by A verified traveler

Great for a short beach holiday or walking.

Posted Sep 12, 2012
very new modern room, including lovely shower. Thoroughly enjoyed our stay.
4 out of 5
Recommended
for Couples
by A verified traveler from Melbourne

Well-located ground floor apartment

Posted Oct 4, 2011
We arrived to find the apartment locked & shuttered. There was no reception, and no message how to gain entry. Only after several phone calls from my mobile, got on to the owner. (We found out later that the guests for the other one of the two apartments did not have a cellphone, and had to browbeat an adjacent hotel to locate the owner.) The owner then insisted we pay cash. This was not mentioned at the time of booking, nor on the booking reservation. When I tried to get the cash from an ATM, it swallowed my credit card, because of , according to the bank, a 'poor connection between Italy & Australia'. So, no credit card & insufficient cash to pay for the accommodation. The owner was unhappy, but I was unhappier. I asked for a cash advance from the credit card company, but they sent it to the wrong Monterosso. Eventually we left without paying, leaving behind details of an alternative credit card, and my email address. We wasted almost a whole day on this, but still enjoyed the Cinque Terre and what it had to offer. The accommodation itself was very good. We recommend this hotel on condition that travellers are aware of the requirement for cash payment.
1 out of 5
by A verified traveler from Washington, DC

The ceiling caved in on us and demand cash upfront

Posted Sep 17, 2011 on Hotels.com
The good, bad and ugly.... THE UGLY - Our last night there, the bathroom ceiling caved in and all the drywall fell to the ground. Asbestos? - We were NOT told ahead of time, but they demanded cash and said they would not take a credit card. In a small town, it's hard to get enough money from the ATM for three nights stay in cash and also have enough money to spend on other purchases for the trip. - When we arrived, there was no one there. Not even a note. I get that this is someone's apartment that we're renting, but at least write a note saying, glad you're here, call this number and we will be there in a sec. THE BAD - The bathroom smelled like mold. - The pictures on Hotels.com look a LOT better than in real life. - The lady who met us - Colette - speaks NO English. It was hard to figure out what she was demanding when she asked for the money upfront for the three nights. - The writeup said "breakfast included"... that means there was a coffee maker and some coffee. And prepackaged biscuits. Not what we had in mind. -And no one cleaned the room. They demanded we only use one towel per person for the entire 3 days. Not really worth it for the money we paid. THE GOOD - The location is at the far end of the "new town" of Monterosso. But a short walk from the beach and the new town strip. If you are looking for old town it is a bit of a hike, but we liked new town. - Monterosso is the only city out of the five towns that has a beach. It's all stones (no sand) so bring water shoes or flip flops. But the view is nice and relaxing. Obviously with a rating of 1 out of 5, we will not be staying at this place again, but we will definitely be coming back to Cinque Terra. It's a beautiful place!