Front of property

Reviews of La Zorza

1 out of 5
La Zorza
Via Colombo 231, Riomaggiore, SP

Reviews

7.8

Good

Rating 10 - Excellent. 45 out of 159 reviews" "
Rating 8 - Good. 61 out of 159 reviews" "
Rating 6 - Okay. 37 out of 159 reviews" "
Rating 4 - Poor. 10 out of 159 reviews" "
Rating 2 - Terrible. 6 out of 159 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Caryn

Stayed 1 night in Oct 2023
Response from Samuele on Oct 28, 2023
Thank you very much Caryn for your feedback.

2/10 Terrible

Joanne

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very unpleaant staff. Noisy and uncomfortable.
Upon arrival, the staffs attitude was exceptionally unpleasant. I encountered a woman smoking in the alleyway. Despite the presence of two young men behind the bar, I had to carry my bags up four steep flights of stairs, which ended up causing strain on my back. The bed was extremely uncomfortable – it consisted of two singles pushed together but constantly separated. Moreover, the bar downstairs was excessively loud, and the noise from above was disruptive. When I voiced my concerns, two individuals from the bar, (dumb and dumber) arrived at my door, behaving as if they were bouncers ready for a confrontation. Regrettably, no action was taken to address the noise issue, and even the double-glazed windows in the stairwell were left open. The final straw was my attempt to have breakfast at the bar on Sunday morning. I was initially told it was closed, only for it to be reopened to locals just five minutes later. The overall experience was further marred by the unpleasant demeanor of the staff.
Stayed 3 nights in Sep 2023
Response from Samuele on Oct 28, 2023
Dear Joanne, we are very sorry for your unpleasant experience. The Hotel Zorza is at the center of the town where you have nightlife and there's not much we can do about it. The double-glazed window was closed but some other guest must have opened. The bar downfloor needs to prepare the last items before its opening hour. So, even only 5 minutes before they refuse to open. The town by itself has stairs everywhere so for us they are a part of our daily life. If you would have ask, they would have help you for sure.

10/10 Excellent

leigh

Stayed 2 nights in Sep 2023

6/10 Okay

Diego

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Extremely old and not renovated hotel. Great location but not such a nice hotel over all
Stayed 2 nights in Sep 2023

8/10 Good

Mary

Liked: Cleanliness, staff & service
Good enough
Pros: Not too far from the train station, easyto find the bar where we checked in (tho I sure needed to be led up the maze of stairs to the room!), good price. Cons: Noisy. Thin walls let us hear neighbors way too clearly. Sound proofing on windows was good, but not enough to completely shut out the rowdy patrons at the bar downstairs. And we never got the AC to turn on, tho it was cool enough by the evening that we got by without it.
Stayed 3 nights in May 2023

6/10 Okay

Kevin, Santa Cruz

Traveled with partner
No wifi. They even leave a paper in your room saying you can't complain about the wifi because it is not included in the price of your room, yet on Expedia it clearly says free wifi, not free wifi that does not work and is not included. They texted me all the final day saying I had not checked out yet and my stuff was still in my room and they were going to charge me for another day, even though I had checked out at 9:00 am and had already checked into my next hotel by the time they started texting me. Location is nice. Be ready to climb some stairs though.
Stayed 2 nights in Oct 2022

8/10 Good

Brett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful. It was 5 minutes walking from the train station which was super convenient. The staff were nice. Everything was wonderful besides the water pressure. The water would sometimes stop in the shower and you would have to cut it on and off to get the water back flowing but other than that it was great.
Stayed 2 nights in Jun 2022

2/10 Terrible

Bernisa

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No wifi in the rooms.
Stayed 4 nights in Jun 2022

4/10 Poor

KRISTIN

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The location of this property is wonderful. Very centrally located. It is very clean with daily room attention. Our challenge was with the water and internet. There is a paper in the room saying internet wasn’t guaranteed yet the sign out front says they offer internet. It did not work at all. The shower, when there was hot water, would lose water pressure halfway through the shower even if you were fast. These two issues really did make the stay at La Zorza challenging. There are also a lot of stairs to get to the room. However, if you are familiar with Riomaggiore, this fact shouldn’t surprise you.
Stayed 5 nights in Jun 2022

6/10 Okay

joachim

Stayed 1 night in May 2022

6/10 Okay

Matt

Liked: Cleanliness
Stayed 2 nights in May 2022

6/10 Okay

Palle

Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Oct 2020

10/10 Excellent

Johanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

10/10 Excellent

Patty, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great being a short walk from the train station. Breakfast was good and the staff were so attentive.
Stayed 4 nights in Sep 2019

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient but noisy.
The room was nice but dumping of the empty bottles from the bar across the way was excessive. The noise went on for hours.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
First I want to be clear that my wife and I enjoyed our time at La Zorza. The staff was friendly and helpful. The room, albeit quirky, was clean and comfortable. However this is not a luxury hotel, nor does it pretend to be. You're going to walk up brick stairs to your room. It's going to be a bit of a maze to get there, but look at the pictures of Riomaggiore this should not be a surprise. The hotel is very convenient to the train station, this is important if you plan on exploring the other villages in Cinque Terre. There is a complementary breakfast buffet.
Stayed 3 nights in Sep 2019

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at La Zorza
We enjoyed our stay at La Zorza. Admittedly, it offers basic accommodations, and nothing fancy. There are a lot of stairs and no elevators, but in Riomaggiore that is not unusual, and the staff hauled our bags to the room for us. The towels are the thin cottonweave variety but they do the job - and the hotel brought us extras so we could take them to the beach. The air conditioning worked well, the room was quiet and we slept well. The hotel also offered a couple of great discounts for food and drink and breakfast was good and plentiful. Best of all, the hotel is well located near the bottom of the long steep hill that is the main street in Riomaggiore so our walk from the train station was manageable even for a pair in our sixties.
Stayed 3 nights in Sep 2019

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, room comfort
Location was great. Loved their staff. The places lokes remodeled but a few thing were falling apart, like if they were not installed correctly. Overall it was very nice, big spacious room. The breakfast was perfect. The only bad thing was that the wifi did not work in our room, only in the restaurant.
Stayed 1 night in Sep 2019

8/10 Good

Paco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Spectacular town, is small so all the hotels have good location. Check in process is complex due to the nature of the location so be sure you contact the manager to understand the details
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very close to the marina and train station as well as restaurants and stores. Breakfast was included and delicious.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic with old and new world together ... lots of steps to get to but worth it.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great! The employees are really nice and the suite has everything I needed.
Stayed 2 nights in Jun 2019

6/10 Okay

Kyungae

Stayed 1 night in Jun 2019

10/10 Excellent

Marjorie, Boston, MA

Traveled with family
Liked: Cleanliness, staff & service
Spacious and comfortable studio apartment and friendly staff! We really enjoyed our stay. Grazie!
Stayed 2 nights in Apr 2019
Response from Paola on May 7, 2019
We are happy! Thanks a lot!

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good quirky hotel
We stayed three nights and were happy with our hotel choice. Our expectations werent high considering the small towns along the Cinque Terre area. We were happy with our room. It was clean and quiet. There was a sliver of ocean view. The wifi was not great. The breakfast was okay...not great...just okay. Its an odd setup in that check-in is on the ground level in a bar/restaurant. The rooms are up several flights of exterior stairs in a non-descript upper area of the building. There's not really a hotel here but some rooms and the bar. Dont expect much and know that you'll just really be spending more time out exploring the Cinque Terre region. Its close to the train station tunnel so that was a big bonus!
Stayed 2 nights in Apr 2019

8/10 Good

Fifi, Singapore

Liked: Cleanliness, staff & service, room comfort
Easy to locate hotel after detailed instructions from staff. Bar available for quick bites, but pasta is instant food, had no choice because almost all shops are closed during November.
Stayed 1 night in Nov 2018

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Satisfactory for a Popular Tourist Town
If you are planning a trip to the Cinque Terre, I would suggest staying in Riomaggiore. Vernazza is terribly over crowded with tour people and wasn't very pleasant. Riomaggiore was way less crowded and has much nicer restaurants. Given the popularity of the place and doing a lot of hotel research, I got the feeling that La Zorza is actually a bit above the standard. Mostly everyone we encountered that worked there was very cheery, but we only dined in the restaurant for the inclusive breakfast. The rooms were very basic and did have a private bath. You will want to bring your own toiletries though and if you need a nice towel, you might want to pack one. The bathroom linens weren't very comfortable and neither was the bed. The bed was very hard and our room faced what seemed to be local bars, so it was rather loud late into the evening. The WiFi didn't work too well, but it did in the restaurant. I also noted on our reservation that we were on our honeymoon, so I don't know if we got a better room than others or not, but there were other rooms online that appeared to be nicer. Overall, we weren't in our room the entire time, so the stay was satisfactory. Our bodies just ached from the super hard bed. I also didn't really shower much because the showers were very small.
Stayed 2 nights in Oct 2018

10/10 Excellent

Josell, Lebanon NH

Liked: Cleanliness, staff & service, property conditions & facilities
Very beutiful room, with all the amenities and very clean
Stayed 1 night in Oct 2018

10/10 Excellent

Josell, NH

Liked: Staff & service, property conditions & facilities
Fast check in, friendly staff, beitiful new remodeled room
Stayed 1 night in Oct 2018

8/10 Good

Mickey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Room and Service
Small room, but I wouldn't expect anything more in the Cinque Terre area. Very friendly staff. We arrived a couple of hours before check in and they let us leave our bags in the lobby while we had lunch and explore Riomaggiore.
Stayed 2 nights in Oct 2018

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Ricardo, Adelaide Australia

Liked: Cleanliness, staff & service, room comfort
Great location
Riomaggiore is, I think, the best place to stay on the Cinque Terre. You are away from the throngs at Monterosso and easily accessible from La Spezia. The rooms, however, are above the night bar. This is OK if it's a quiet night, but they kick on past 12 if people are still there. So if you want a quiet night this is not the place to stay.
Stayed 3 nights in Sep 2018

6/10 Okay

Julie, UK

Liked: Cleanliness, staff & service, room comfort
Perfect location close to station.
Fantastic location, easy to find hotel above a bar just up from the station. Room was clean but bathroom door would not stay shut. Disappointed as this was mentioned in previous reviews. Our room was directly over the bar so very noisy at night, you could stut out some of the noise by closing the doors to the balcony and using the air conditioner but we quite liked the noise it somehow added to the ambience. The balcony was tiny and basically too hot to sit out as it housed the air conditioner unit which blew hot air at you which was a shame. Bed was very comfortable but basically two singles put together on a king sized frame which seemed a bit unnecessary but not really too much of a problem. Sheets and towels changed daily. Staff very friendly and helpful.
Stayed 4 nights in Sep 2018

8/10 Good

con, Sydney, Australia

Liked: Cleanliness, staff & service, room comfort
Great location
Great location, friendly staff & good selection of drinks
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
I loved the hotel staff... everyone was nice and gave great hospitality... EXCEPT for the cleaning ladies.
Stayed 3 nights in Aug 2018

10/10 Excellent

Katheryne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay!
We enjoyed our stay here. Location is excellent. If you have mobility problems this isn’t the hotel for you, lots of stairs. Located close to the marina. Air conditioning worked very well!
Stayed 2 nights in Jul 2018

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really fun place to stay, the building is 600 years old.
Stayed 2 nights in Jun 2018

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfy hotel in the middle of town
The hotel was near the train station and at the center of town. The bed was comfy. Will be back. Nice folks. A bit strict on the 11 am checkout, but you can leave your bag if you want to go around town. Closer to a 2.5 star hotel, compared to the 1 star it was rated for.
Stayed 1 night in Jun 2018

8/10 Good

David, Chicago

Liked: Cleanliness, staff & service
The room was nothing fancy, but it was clean and comfortable. Very easy access from the Riomaggiore train station, and located right on the main street in town. It is located above a bar, and one night the music was a little loud, but with the AC on and the windows closed, it wasn't much of a problem.
Stayed 3 nights in May 2018

10/10 Excellent

Joyce, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Rome.
We had a wonderful experience. GPS took us directly there, it was private and isolated (in a good way). Francesco was so helpful, spoke English, checked on us via WHATSapp and gave wonderful food recommendations when we asked. We were a 20 minute walk to the Vatican, about 15 minutes from the Spanish steps and not far from the bus stop. There were dozens of bars and food locations within a block. The room was clean, the bed was comfy, the shower had great pressure and hot water. The window out our room gave us a great view to the below street and the hustle of people walking by. Air-condition was great We were very happy with this hotel.
Stayed 4 nights in Sep 2017

8/10 Good

Maryam, san francisco, CA

Liked: Cleanliness, staff & service
Great location!
The room is very basic but the location is everything! The staff made the experience the best ever & the bar downstairs was so convenient. I loved staying there but as I said the room is basic but clean & all I needed!
Stayed 1 night in Sep 2017

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

HAI YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was good, convinient, close to the station. Service good enough. The bar downstairs is easy to grab something simple.
Stayed 2 nights in Jun 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

6/10 Okay

Dean

It did the job.
Clean and ok.not a lot of choice around and all over priced for what you get it appears. Certainly this was. First Impression is worse that what we actually experienced.

8/10 Good

kirsty, j

Liked: Cleanliness, property conditions & facilities, room comfort
Nice clean room
Yes the hotel is above the bar, but our room was high enough we did not hear any noise. It is in a great location, the room is spacious and clean.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good service, good Italian breakfast. Fun location in the quaint town of Riomaggiore. We had a very nice time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice suit
Cinque terre is built at mountain, carrying luggage to find hotel is harder than you find at google, this small hotel is walkable from train station and close to viewing.