See all properties
Save

Pacific Palms Resort
4.0 star property

Suburban La Puente resort in City of Industry with 2 restaurants

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Pacific Palms Resort

Photo gallery for Pacific Palms Resort

Exterior
Exterior
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Daily cooked-to-order breakfast for a fee
Mountain view

Overview of Pacific Palms Resort

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included

Check out the area

Map
1 Industry Hills Pkwy, La Puente, CA, 91744
  • Popular LocationPuente Hills Mall4 min drive
  • Popular LocationDisneyland® Resort28 min drive
  • Popular LocationDisney California Adventure® Park28 min drive
  • AirportOntario, CA (ONT-Los Angeles - Ontario Intl.)38 min drive
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Deluxe Room, Mountain View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 400 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 400 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Executive Room, City View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, City View, Executive Level

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 450 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Executive Room, Mountain View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, Mountain View, Executive Level

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 450 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Courtyard
Courtyard by Marriott LA Hacienda Heights/Orange County
Pool
Free WiFi
Restaurant
Air conditioning
8.4 out of 10, Very Good, (980)
The price is $151
$169 total
includes taxes & fees
May 2 - May 3
Courtyard by Marriott LA Hacienda Heights/Orange County

About the neighborhood

La Puente

Pacific Palms Resort is located in City of Industry, a neighborhood in La Puente, and is in the suburbs and near theme parks. Hsi Lai Temple and Azusa City Hall are local landmarks, and travelers looking to shop may want to visit Brea Mall and Puente Hills Mall. Looking to enjoy an event or a game while in town? See what's happening at Santa Anita Park or Pico Rivera Sports Arena.
Visit our La Puente travel guideOpens in a new window
View more Resorts in Los AngelesOpens in a new window

What's nearby

  • Round 1 Bowling and Amusement - 4 min drive
  • Puente Hills Mall - 4 min drive
  • La Puente City Park - 5 min drive
  • Disneyland® Resort - 28 min drive
  • Disney California Adventure® Park - 28 min drive

Getting around

  • Walnut Industry Station - 10 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 46 min drive

Restaurants

  • McDonald's - 3 min drive
  • U S Donut - 2 min drive
  • Starbucks - 16 min walk
  • Jollibee - 3 min drive
  • Little Caesars Pizza - 16 min walk

About this property

Pacific Palms Resort

Resort located in City of Industry
36 holes of golf, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Pacific Palms Resort. Tee up with amenities like a driving range and golf lessons at this resort. Indulge in a deep-tissue massage, a manicure/pedicure, and a body wrap at the onsite spa. Be sure to enjoy breakfast, brunch, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a health club and a business center.
Other perks at this resort include:
  • An outdoor pool
  • Free self parking, plus valet parking (surcharge)
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, concierge services, and luggage storage
  • Guest reviews speak well of the helpful staff
Room features
All 292 rooms boast comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch LED TVs with premium channels
  • Balconies, on-request microwaves, and coffee/tea makers

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Valet parking on site (USD 14 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–10:30 AM on weekends; USD 10–24.95 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 36 holes of golf
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Health club
  • Heated pool
  • Outdoor pool
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 45,000 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

Outdoor space

  • Balcony

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10–24.95 per person
  • Valet parking fee: USD 14 per night
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Pacific Palms
Pacific Palms City Of Industry
Pacific Palms Resort
Pacific Palms Resort City Of Industry
Palms Pacific
Palms Pacific Resort
Palms Resort
Pacific Palms Resort La Puente
Pacific Palms La Puente
Resort Pacific Palms Resort La Puente
La Puente Pacific Palms Resort Resort
Resort Pacific Palms Resort
Pacific Palms
Pacific Palms Resort Resort
Pacific Palms Resort La Puente
Pacific Palms Resort Resort La Puente

Frequently asked questions

Does Pacific Palms Resort have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

How much does it cost to stay at Pacific Palms Resort?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Pacific Palms Resort on Apr 22, 2024 start from $186.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pacific Palms Resort pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 40 per pet, per night. Service animals are exempt from fees.

How much is parking at Pacific Palms Resort?

Self parking is free at this property.

What time is check-in at Pacific Palms Resort?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Pacific Palms Resort?

Check-out is at noon.

Does Pacific Palms Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Pacific Palms Resort located?

Located in City of Industry, this spa resort is within 3 mi (5 km) of Round 1 Bowling and Amusement, Puente Hills Mall, and La Puente City Hall. Babe Zaharias Golf Course and La Puente City Park are also within 3 mi (5 km).

Pacific Palms Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 519 out of 1004 reviews" "
Rating 8 - Good. 214 out of 1004 reviews" "
Rating 6 - Okay. 120 out of 1004 reviews" "
Rating 4 - Poor. 80 out of 1004 reviews" "
Rating 2 - Terrible. 71 out of 1004 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Violeta

Traveled with partner
.
Stayed 1 night in Apr 2024

10/10 Excellent

Sheila

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The women that helped us for check inn was so rude. Was not helpful deemener n how she carry herself was rude. She shouldnt be there
Stayed 1 night in Apr 2024

10/10 Excellent

omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Fatima

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room is dirty, broken toilet, safety box and some of the furniture in the in bad condition. First and last time staying at this hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Yvette

Stayed 1 night in Mar 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful and peaceful
Stayed 1 night in Mar 2024

2/10 Terrible

samuel, Yorba Linda

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I reserved a two bedroom but the management make me pay additional premium to upgrade.
Stayed 1 night in Mar 2024

4/10 Poor

Kenny

Traveled with partner
Liked: Amenities
Disliked: Staff & service
For a resort, this one was disappointing. The curtain doors were marked up and had tape on it. Some of the towels weren't clean. There was still trash lying around. Got a double bed when it was supposed to be a king bed.
Stayed 1 night in Mar 2024

General hotel information

Reasons to Book
Nice Bathroom & Outdoor Pool
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0