Ratings based on 389 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 24, 2015
People are very nice and helpful. Best experience.
Comment from Hotel Management
Mar 26, 2015 by quality inn, Hotel Management
Dear Guest Thank you for taking the time to answer the survey about your recent stay at our hotel. We thank and highly appreciate your comments and will share it with our entire team. Answers will serve as stimulus for our staff to continue our efforts in maintaining the quality of our services and continue to offer an exceptional experience for our guest. It is always a pleasure to receive comments. Fernando Sáenz General Manager Quality Inn Ciudad Juárez
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Antonio

Nice hotel close to the American consulate.

Posted Mar 21, 2015
We stay at quality in for almost one week for my husband visa interview and all the staff where so nice if we had any question they where glad to answered with a smile I really recommend this hotel since is 2 min closed to the American embassy.
Comment from Hotel Management
Mar 26, 2015 by quality inn, Hotel Management
Dear Verónica: Thank you for taking the time to leave your comments about your recent stay at our hotel. We thank and highly appreciate your comments and will share it with our entire team. Feedback from our guests is very important to us. Fernando Sáenz Gerente General Quality Inn Ciudad Juárez
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Nice hotel close very close to us consulate!

Posted Mar 21, 2015
Nice hotel, one of the receptionist was not very friendly or professional. Very clean! 2-3 min walk to us consulate and medical clinics. Very safe area!
Comment from Hotel Management
Mar 26, 2015 by quality inn, Hotel Management
Dear Mel: We thank and highly appreciate your comments People like you who kindly leave comments, keep us alert to improve our opportunity areas. We assure you that the corrective actions to this issue were already taken to prevent this from happening again. We look forward to having the opportunity to serve you again. Fernando Sáenz General Manager Quality Inn Juárez
4 out of 5
Recommended
for Everyone
by A verified travelerfrom queretaro

Muy Bien

Posted Mar 12, 2015
Me pareciio perfecto para lo que estaba buscando solo que la alberca no estaba funcionando
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 1, 2015
Everything was great. Except for receptionist staff. Horrible customer service!
Comment from Hotel Management
Mar 12, 2015 by Quality Inn Juarez, Hotel Management
Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Receptionist Staff: We assure you that the corrective actions to this issue were already taken to prevent that this happen again. People like you who kindly leave comments, keep us alert to improve our opportunity areas. We hope to see you again. Fernando Saenz General Manager Quality Inn Juárez
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tecate Baja California

cerca del cosulado

Posted Feb 24, 2015
Pros: lo quemas me gusto del hotel fue su ubicación así como las habitaciones muy comodas
Cons: si porque solo te ofrece una botella de agua como cortesía. a lo mejor estaría bien poner unos garrafones en el lobby ya que es de mucha importancia
Location: muy cerca al consulado.
muy agradable y muy cerca al consulado. El personal muy atento solo que no tiene da agua para beber.
5 out of 5
Recommended
for Everyone
by A verified traveler

Overnight stay

Posted Feb 22, 2015
Pros: Safe, clean, and helpful staff
Cons: The pool area
Location: Near to airport and embassy. Didn't explore.
I just needed an overnight stay for a meeting in Ciudad Juarez. I found the hotel to be comfortable, very clean, and safe. The staff were very helpful.
Comment from Hotel Management
Mar 12, 2015 by Quality Inn Ciudad Jurez, Hotel Management
Dear Marco We thank and highly appreciate your comments. Feedback from our guests is very important to us and we will share it with our entire team. Comments will serve as stimulus for our staff to continue our efforts in maintaining the quality of our services. It is always a pleasure to receive comments. Fernando Sáenz General Manager Quality Inn Ciudad Juárez
4 out of 5
Recommended
for Everyone
by A verified travelerfrom cd juarez

Muy buena ubicacion

Posted Feb 17, 2015
Pros: Todo
Cons: La television cambiarlas por unas mas nuevas :)
Location: Excelente ubicacion
Muy comoda excelente instalaciones, muy recommendable, muy buenos si reservas por internet, muy buena ubicacion queda cerca consulado y Centro comercial misiones. Muy recomendable
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2015
it was ok. I like the fact that La Diana is right in front of it. Diana has excellent dishes. Will definitely stay here again.
Comment from Hotel Management
Mar 12, 2015 by Qualiti Inn Ciudad Juárez, Hotel Management
Dear Guest Thank you for taking the time to answer the survey about your recent stay at our hotel. We thank and highly appreciate your comments and will share it with our entire team. Answers will serve as stimulus for our staff to continue our efforts in maintaining the quality of our services and continue to offer an exceptional experience for our guest. It is always a pleasure to receive comments. Fernando Sáenz General Manager Quality Inn Ciudad Juárez
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for visa stay

Posted Feb 10, 2015
Pros: Close to consulate
Cons: Internet connection in room
Location: Consulate is very close
Excellent for visa process close to the consulate very safe stay
Comment from Hotel Management
Mar 12, 2015 by Quality Inn Ciudad Juárez, Hotel Management
Dear Guest R We thank and highly appreciate your comments. Feedback from our guests is very important to us and we will share it with our entire team. Comments will serve as stimulus for our staff to continue our efforts in maintaining the quality of our services. It is always a pleasure to receive comments. Fernando Sáenz General Manager Quality Inn Ciudad Juárez