Property entrance

Reviews of Auburn Lodge Hotel and Leisure Centre

3 out of 5
Auburn Lodge Hotel and Leisure Centre
Galway Road, Ennis, Clare

Reviews

7.8

Good

Rating 10 - Excellent. 103 out of 353 reviews" "
Rating 8 - Good. 137 out of 353 reviews" "
Rating 6 - Okay. 74 out of 353 reviews" "
Rating 4 - Poor. 31 out of 353 reviews" "
Rating 2 - Terrible. 8 out of 353 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Eric

Liked: Staff & service, amenities, property conditions & facilities
The Front Office staff and the breakfast team were all very attentive, courteous and charming.
Stayed 1 night in Mar 2022

2/10 Terrible

Vincent

Stayed 1 night in Apr 2022

2/10 Terrible

Ann

Liked: Cleanliness
Disliked: Staff & service
Disappointing
Breakfast was very poor Rooms very out dated Had evening meal in bar was exceptional good Bar man that serviced us was so friendly and polite When checking n my details were all wrong
Stayed 1 night in Mar 2022

8/10 Good

Korene

Traveled with family
Liked: Cleanliness, staff & service
Staff very friendly and helpful. Room was a bit dated and beds weren’t great. Rooms very clean. Had a good stay and it has a great location
Stayed 2 nights in Mar 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Auburn Lodge Hotel
Great food. Great service. Great all round hotel.
Stayed 2 nights in Mar 2022

10/10 Excellent

Eamon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

8/10 Good

Catherine

Liked: Cleanliness, staff & service, room comfort
Had a lovely stay. Room was basic but this was reflected in the price. Comfortable and clean. Decor was dated.
Stayed 1 night in Feb 2022

6/10 Okay

caomhan

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Please buy me and give me an overhaul!
We stayed here a good few years ago and we thought it was lovely. Always spoke about going back and we finally did. It was a 3 star with finesse and friendlyness back then but now it is a 1 star with the mask of a 3 star. The only thing keeping the place going are the sound bar staff, lovely breakfast staff and security or duty manager. The receptionist needs to reconsider her career choice. More friendliness and character in a in a rock on the beach. Will happily twice the price more to stay in a nicer place.
Stayed 3 nights in Jan 2022

10/10 Excellent

Katie

Stayed 2 nights in Jan 2022

8/10 Good

James P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PErfect, did what it said on the tin
Stayed 1 night in Dec 2021

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to start many day trips.
Stayed 7 nights in Nov 2021

8/10 Good

Olivia

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Food was lovely , breakfast good. Bar was nice and friendly staff. Stayed friday and saturday night, very noisy outside room Saturday night
Stayed 2 nights in Nov 2021

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Well worth the price and friendly staff
Stayed 1 night in Nov 2021

6/10 Okay

Des

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!!
Stayed 5 nights in Oct 2021

4/10 Poor

Ashley

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brillant place to stay.. Friendly staff.
Stayed 2 nights in Sep 2021

10/10 Excellent

don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021

6/10 Okay

Rebecca

Liked: Staff & service
Functional, no frills but does the job.
It's a functional stay, the leisure centre is a plus
Stayed 3 nights in Sep 2021

4/10 Poor

Sean

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Food only average breakfast poor
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2021

6/10 Okay

Robin

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Too noisy for me.
Hotel is ok, not horrible but not great. My first room overlooked the smoking area so I was kept awake by people chatting. I asked for and got a room change but the noise from the pipes and taps in adjacent bathrooms was enough to wake me up. If it wasn’t that, it was doors slamming closed in the passage. I was in for 4 nights and slept badly on all of them. The hotel is dated and could use refurbishment along with improved soundproofing and soft door closing
Stayed 4 nights in Apr 2021

8/10 Good

Bridgette

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

6/10 Okay

Ian, Worcester England

Business traveler
Unfortunately, I was not allowed to check in due to covid 19 restrictions.The manager explained the situation and the hotels covid policy. I returned to the Temple Gate hotel.
Stayed 1 night in Sep 2020

2/10 Terrible

paul

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
COVID 19 HSE Ireland non compliant
I booked into this hotel as a key worker moving from site to site for the Irish national infrastructure. On arrival, I truthfully completed the "covid 19 questionnaire" which asked if I had been on the island of Ireland for the past 14 days. On seeing "no" on the sheet, the receptionist (quite rightly) called her manager for advice. His advice was, you can't stay here! No probing, no questions... You can't stay here! I was quoted HSE Ireland website restrictions but still no questions. I live in the UK and had gone home for a break after working non stop for 3 months through the pandemic, I was tired and hungry when I arrived at 8pm having worked all day since 6am for you and to keep your utilities going, yes, I had only been back in Ireland for a day (working on national infrastructure) having had a short break at home with my family? But I explained this, I was honest with you and you wouldn't listen. Now I know how Joseph and Mary felt!!!!
Stayed 1 night in Sep 2020

10/10 Excellent

Louise, Castlebar, Co Mayo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly, we enjoyed the pool area and had a lovely meal in the bar, we would return in the future. Could have done with extra pillows and chairs
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

Liked: Staff & service
Cheap and Cheerful
Nice staff, good food, clean bedlinen but old rundown hotel. Grand to lie down for 1 night but I would not stay here again.
Stayed 1 night in Aug 2020

10/10 Excellent

Edel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Ann

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stag
Hotel was in a good location, there was free parking, staff were very friendly and helpful, food was very good and beds were very comfortable and hotel was clean.
Stayed 1 night in Aug 2020

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasent stay.
My Wife, and Myself had a very good stay in The Auburn Lodge Hotel. The Hotel was very central to a lot of sights around that area. The staff were very friendly, and the rooms were clean, and the bed was very comfortable. The food was very good, and they had a great choice on their menu.
Stayed 2 nights in Aug 2020

6/10 Okay

Yvonne

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2020

10/10 Excellent

Seamus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st Stay after Covid-19 Lockdown .... all good!
Stayed 1 night in Jun 2020
Response from Auburn Lodge Hotel on Jul 6, 2020
Thanks for your positive comment

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
You get what you pay for, can't complain
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was not a single thing we did not like about the Auburn Lodge Hotel and Leisure Centre. Our weekend in Ennis was enhanced by the friendliness and courtesy of the staff from those that checked us in at the front desk to those who served our breakfast to those wonderful staff who cleaned our room.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Tamara J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Ane Luise

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
All staff very welcoming. Rooms were comfortable and clean and showers were hot. Unfortunately the whole place smells of "hotel perfume". That very strong smell that covers any other smell. Had a bad experience during our stay since the guests in another room were smoking and night staff didn't do anything about it. Had to keep the window open all night in order to be able to breathe in our room.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and everyone and everything was just great. I hope we can come back again in the future.
Stayed 2 nights in Oct 2019

4/10 Poor

Brian

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

David

Liked: Cleanliness, room comfort
Mostly pleasant
The receptionist in the hotel was very welcoming and engaging. The bed and room was comfy and clean. The only issue, I had was that when we went to the bar for food,after waiting for the waiting staff to stop talking amongst themselves, we expected for menus to be brought down to us to order but after a few minutes (5-10). We had to ask if there was still food being served before grabbing our own menus. Everything after that point, was A1.
Stayed 1 night in Oct 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019