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Reviews of Quality Inn

2.5 out of 5
Quality Inn
10318 South Clare Avenue, Clare, MI

Reviews

7.8

Good

Rating 10 - Excellent. 265 out of 735 reviews" "
Rating 8 - Good. 233 out of 735 reviews" "
Rating 6 - Okay. 125 out of 735 reviews" "
Rating 4 - Poor. 69 out of 735 reviews" "
Rating 2 - Terrible. 43 out of 735 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

marsha

Traveled with family and small children, Traveled with family
Upon checking in, staff was very helpful and pleasant. Room was clean and looked good. Bed is comfy
Stayed 1 night in Mar 2024

6/10 Okay

kevin

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everything was clean and I had a wonderful stay
Stayed 1 night in Feb 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Mo at the front desk was awesome and restaurants and gas next door.
Stayed 1 night in Feb 2024

6/10 Okay

Christine

Stayed 1 night in Feb 2024

10/10 Excellent

Tykeisha

Stayed 1 night in Feb 2024

6/10 Okay

Adrianne

Business traveler, Traveled with family
We didn’t have a horrible stay. We needed some warm beds and that’s what we got. Would’ve liked a wider, more healthier option for breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Jared

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far an amazing experience. The check in was very simple and the staff is amazing
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their pool and hot tub were awesome! Room was ok, but had trouble controlling the room temp. And walls were thin - could hear the tv on ALL night in the room next to us 1 night. But - overall the facility was good.
Stayed 5 nights in Jan 2024

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the way the room was serviced with our 2 day weekend stay. The breakfast was not good. They could of at least have bagels or English muffins. Something more than just toast and donut holes and cereal and oatmeal,and waffles.they didn't even have any yogurt
Stayed 2 nights in Jan 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is clean. Desk staff was very professional
Stayed 1 night in Jan 2024

8/10 Good

DENNIS

Stayed 1 night in Jan 2024

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Kimberly

Disliked: Staff & service
The sheet on the bed didn’t fit so it constantly came off during the night while we were testing to sleep. To make it worse they have done sort of plastic protector underneath so when you move at night it makes a horrible noise. This on top of the three women next door whole thought it was party time till 1a.m. Made for a restless night. When we checked out I was going to explain these issues yet during checkout I wasn’t even asked how our stay was. Ok then. Attempted this hotel twice. Next time staying somewhere else.
Stayed 1 night in Jan 2024

6/10 Okay

Gabrielle

Traveled with family and small children
Liked: Staff & service, amenities
Staff was friendly our room was kinda dirty
Stayed 1 night in Jan 2024

2/10 Terrible

Kathy

Stayed 2 nights in Dec 2023

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sheila-Layla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Christmas party
Room was clean and updated
Stayed 1 night in Dec 2023

8/10 Good

RACHEL

Stayed 1 night in Nov 2023

6/10 Okay

Christian

Liked: Staff & service
Disliked: Cleanliness, amenities
Pool/hot tub closed to adults at 10 pm. We were traveling until almost that time. Our room floor was dirty. Tub was dirty on standing area(150). Room looks to have been remodeled in the las few years. Quality of work very poor especially in bathroom. HVAC could not maintain consistent temperature. My wife and I were up many times during the night. Positives: check in staff member friendly and helpful. The bed was clean and comfortable.
Stayed 1 night in Dec 2023

8/10 Good

Dernise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Doug

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is an affordable place to stay that is more very well taken care of. A young woman and check us in provided the best customer service we have seen in a long long time!
Stayed 1 night in Nov 2023
Response from GM on Dec 5, 2023
Thank you for taking the time to let us know how we are doing. We take pride in our hospitality. We hope you chose to stay with us again in the future.

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe lots of cameras and restaurants near by.
Stayed 2 nights in Nov 2023
Response from GM on Dec 5, 2023
Thank you for taking the time to let people know about the Clare Quality Inn. We look forward to you staying with us in future.

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine.
Stayed 1 night in Nov 2023
Response from GM on Dec 5, 2023
Thank you for staying with us

2/10 Terrible

Alexandria

Stayed 1 night in Nov 2023
Response from GM on Dec 5, 2023
Thank you for staying with us.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Overnight Stay
We wanted to visit the Whitehouse Restaurant and needed a place to stay. This place was reasonable with very nice staff. The pool and hot tub were nice, too. Breakfast was decent.
Stayed 1 night in Nov 2023
Response from GM on Nov 20, 2023
Thank you for choosing to stay with us here at the Clare Quality Inn, We hope to see you in your future travel's.

8/10 Good

Clifford

Stayed 2 nights in Nov 2023
Response from GM on Dec 5, 2023
Thank you for staying with us.

6/10 Okay

Annalisa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and everyone was friendly. It looked recently remodeled. The issue I had was the mattress was covered with a plastic cover. I get it with all the bed bugs in the world, however the sheets and mattress pads did not stay on the mattress. My husband woke up on the plastic both nights. It was super annoying.
Stayed 2 nights in Nov 2023
Response from GM on Nov 13, 2023
Thank you for choosing to stay with us here at the Clare Quality Inn. We apologize for the inconvenience of the mattress cover. We hope you chose to stay with us in the future.

8/10 Good

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is clean, quiet, comfortable. Didn't get a chance to use the pool, but it was nice looking!
Stayed 1 night in Oct 2023
Response from GM on Nov 7, 2023
Thank you for taking time to let us know how we are doing. We look forward to seeing you in future. Hopefully you will get the chance to use the pool and hot tub. We appreciate your time here at the Clare quality Inn.

6/10 Okay

Susan

Traveled with group
When we got there to check in we waited 20 minutes for someone to finally come and wait on us. The bottom sheets would not stay on the beds, and the mattress cover was very "crinkly" and made a lot of noise.
Stayed 1 night in Oct 2023
Response from GM on Nov 7, 2023
Thank you for taking the time to let us know how we are doing. We apologize our bedding did not meet your expectations. We have addressed the wait time. We look forward to seeing you in the future.

4/10 Poor

Haley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023
Response from GM on Nov 2, 2023
Thank you for taking the time to rate us can you please give us more detail on how your stay was?

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleased with stay hotel was nice and clean friendly staff
Stayed 1 night in Oct 2023
Response from GM on Oct 26, 2023
Thank you for taking time out of your day to let us know how we are doing. We hope you choose to stay with us again in the future. We appreciate your feed back.

8/10 Good

Valarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from GM on Oct 19, 2023
Thank you, For choosing to stay with us at the Clare Quality Inn.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on Oct 19, 2023
Thank you, For choosing to stay with us at the Clare Quality Inn.

6/10 Okay

Erica

Stayed 1 night in Oct 2023
Response from GM on Oct 19, 2023
Thank you, For choosing to stay with us at the Clare Quality Inn.

10/10 Excellent

Mary

Stayed 1 night in Oct 2023
Response from GM on Oct 28, 2023
Thank you for taking the time to let us know how we are doing We really appreciate it. The Clare Quality Inn Team. We hope you chose to stay with us in the future.

10/10 Excellent

Deanna

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!!!
Stayed 1 night in Oct 2023
Response from GM on Oct 19, 2023
Thank you, For choosing to stay with us at the Clare Quality Inn. We are very happy to hear you enjoyed your stay with us.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely stay here :) comfy, clean AND friendly!
Clean room. Wonderful staff upgraded my room as I couldn’t walk up stairs due to a current knee issue. Breakfast leaves a ton to be desired, but I wasn’t there for that! Very quiet stay ! A+ in my book
Stayed 2 nights in Oct 2023
Response from GM on Oct 19, 2023
Thank you for choosing to stay at the Clare Quality Inn. We hope to see you in the future.

6/10 Okay

Erica

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was clean, the beds and pillows were very comfy. The employee at check in acted like he couldn’t he bothered actually helping anyone. And the free “breakfast” consisted of stale bread for toast and rock hard cinnamon rolls.
Stayed 1 night in Sep 2023
Response from GM on Oct 19, 2023
Thank you, For choosing to stay with us at the Clare Quality Inn. We do apologize your experience was not a 10. If you choose to stay with us in the future your expectations will be met.

6/10 Okay

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities
The pool hours were convenient. Food delivery for dinner from local restaurants would have been nice. Breakfast was very limited
Stayed 1 night in Sep 2023
Response from GM on Oct 19, 2023
Thank you, For choosing to stay with us at the Clare Quality Inn. We do apologize for not meeting your expectations .

8/10 Good

Sashaly

Traveled with family
We enjoyed the pool and hot tub. Food places near by and rooms were decent.
Stayed 1 night in Sep 2023
Response from GM on Oct 19, 2023
Thank you, For choosing to stay with us at the Clare Quality Inn. We appreciate you taking the time to let us know how we are doing.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in at the front desk was easy. Front desk associate was very kind and professional
Stayed 1 night in Sep 2023
Response from GM on Oct 26, 2023
Thank you for taking time out of your day to let us know how we are doing. We look forward to seeing you in the future.

8/10 Good

adrian

Traveled with family
Liked: Amenities
I liked the rooms better than the outside of hotel it actually looks rough no curb appeal but it was okay inside
Stayed 1 night in Sep 2023
Response from GM on Oct 26, 2023
Thank you for taking time out of your day to let us know how we are doing. We appreciate your feed back. We are currently in process of redoing the outside.

8/10 Good

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They have not upgraded to having USB hookups in the rooms. The room was clean. The pool area needs a little help. The staff was friendly.
Stayed 1 night in Sep 2023
Response from GM on Oct 19, 2023
Thank you, For choosing to stay with us at the Clare Quality Inn. we do apologize your stay with us did not meet your expectations. We do have USB in our lamps. We hope you choose to stay again in the future.

8/10 Good

Barbara, Farmington Hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right off the freeway with plenty of places to grab a bite to eat. I would like to highly recommend they put safety mats or strips in the tub as it was very slippery and didn't feel safe. One bed cover was stained with what looked like urine, too bad we didn't spot that until checkout. Staff very friendly. Breakfast is your choice of waffles, apples, toast, or cereal. Coffee was good.
Stayed 2 nights in Sep 2023
Response from GM on Oct 26, 2023
Thank you for taking time out of your day to let us know how we are doing. We hope you choose to stay with us again in the future. We appreciate your feed back.

8/10 Good

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from GM on Oct 19, 2023
Thank you, For choosing to stay with us at the Clare Quality Inn.

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
One of the better hotels I have stayed at recently. Seemed to be on a bad luck streak with that. Happy this place was nice and clean.
Stayed 1 night in Aug 2023
Response from GM on Oct 19, 2023
Thank you, For choosing to stay with us at the Clare Quality Inn. We appreciate you taking the time to let us know how we are doing. We are happy to hear you enjoyed your stay.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Linda was very helpful
Stayed 1 night in Aug 2023
Response from GM on Oct 19, 2023
Thank you, For choosing to stay with us at the Clare Quality Inn. We appreciate you taking the to let us know how our staff is doing.

4/10 Poor

Robert

Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2023
Response from GM on Oct 19, 2023
Thank you, For choosing to stay with us at the Clare Quality Inn.