Ratings based on 262 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good Stay

Posted Dec 13, 2014
Pros: Location and staff.
Cons: fitness area.
A great place and good location for the area. Breakfast was typical but a nice touch for the morning.
Comment from Hotel Management
Dec 15, 2014 by Donna, Hotel Management
Thank you so much for your wonderful feedback. We appreciate your business.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stop for the night

Posted Dec 1, 2014
This is a great place to stop for the night. We were greeted warmly at the front, they were able to answer our questions and were nice about giving us directions. There a lot of restaurants to choose from (not just fast food), shopping and entertainment as well. We enjoyed our stay.
Comment from Hotel Management
Dec 4, 2014 by Donna, Hotel Management
We are so very please to know that you enjoyed our stay with us. We will always proved all our guest with the best customer service that we are known for:}
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Illinois

Nice overnight stay

Posted Oct 16, 2014
The hotel and staff were great. My only complaint was not having good water pressure in shower.
Comment from Hotel Management
Oct 18, 2014 by Donna, Hotel Management
Debbie, Thank you so much for your feedback. I apologize sincerely for the water pressure issue. I am having this looked into asap. We look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Oct 15, 2014
Staff was super friendly and did their best to keep everyone calm during the storms.
Comment from Hotel Management
Oct 16, 2014 by Donna, Hotel Management
Thank you so much for you review. We are so please to hear that you enjoyed your stay here with us.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Sep 12, 2014 on Hotels.com
Comment from Hotel Management
Oct 28, 2014 by donna, Hotel Management
Thank you so much for your feedback we are please that you enjoyed your stay here with us.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Japan

Breakfast is great!

Posted Sep 6, 2014
Pros: Buffe breakfast is very nice, high quality. Bed is very comfortable, wide space lobby.
Location: Convenient for shopping, restaurant, near interstate exit.
Comfortable long stay at this hotel. Breakfast is very nice every morning, staff is very nice! Beds so comfortable, room is very clean.
Comment from Hotel Management
Sep 9, 2014 by Donna, Hotel Management
Thank you so much for the wonderful feedback. We are please that you enjoyed your stay with us. We look forward to seeing you soon:} Donna
Comment from Hotel Management
Sep 9, 2014 by Donna, Hotel Management
Mr. Hamugu, Thank you so much for the wonderful feedback. We are so please to here that you enjoyed your stay here with us. We strive very hard to make sure that we provide the vest customer service to all of our guest. We look forward to seeing you again very soon. Donna
4 out of 5
Recommended
for Overnight Stay Before Destination
by Ro

Posted Aug 26, 2014 on Hotels.com
Comment from Hotel Management
Nov 8, 2014 by donna, Hotel Management
Thank you so much for the feedback. We appreciate your business.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to shopping and winery

Posted Aug 24, 2014
Staff was friendly, hotel was comfortable but under renovation. Would stay again
Comment from Hotel Management
Sep 2, 2014 by Donna, Hotel Management
Thank you so much for your feedback. We are very excited about the changes that are taken place.
4 out of 5
Recommended
for Personal Event
by J. Kernsfrom Ohio

mixed feelings

Posted Aug 23, 2014 on Hotels.com
My wife was searching for a suite for our family of five for a weekend trip, out of town family wedding. That is what she thought she booked so imagine our surprise when the staff informed us they had no suite reserved for us and none were available. They were very polite but did little else to try to accomodate us. The rooms were clean but dated, and later in the evening my wife opened a bag containing an extra comforter and pillow left for us, only to be met with the strong smell of urine. A call to the desk and a polite young lady said it would be picked up and replaced immediatley, and it was. The saving grace of our stay was the plentiful breakfast bar each morning, and the very kind kitchen staff. In fact all our experience with hotel staff was great. So all in all we had a very nice stay.
Comment from Hotel Management
Nov 8, 2014 by donna, Hotel Management
Mr. Kerns, Thank you so much for your feedback and sharing your feedback. Please note that after reviewing your reservation that your rooms was indeed the room that you booked. I wished that we had a suite at the time to have upgraded you to but we were sold out. We are in the process of renovations and we are excited for the changes. I also, checked the pillow and the comforter that was in the bag, I did not smell the urine oder, however we have taken extreme measure to have all these checked out. Thank you so much for bringing this to my attention. As we want to make sure that all our guest are satisfied.
5 out of 5
Recommended
for Families
by Carolynfrom St. Louis

We Would Stay Here Again

Posted Aug 13, 2014 on Hotels.com
We booked 2 rooms and were very pleased with the rooms, the staff, and the breakfast offered. Would definitely stay here again.
Comment from Hotel Management
Oct 18, 2014 by donna, Hotel Management
Carolyn, Thank you so much for taken the time to share you feedback with us. We are please to hear that you enjoyed your stay here with us. We look forward to seeing you again soon:}
Comment from Hotel Management
Oct 18, 2014 by donna, Hotel Management
Carolyn, Thank you so much for the great review. We are please to hear that you did enjoy your stay here with us. We strive to provide the best customer service and hands down we are the best in Clarksville:}. We look forward to seeing you again.