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Reviews of Rodeway Inn & Suites

2 out of 5
Rodeway Inn & Suites
111 Westfield Ct, Clarksville, TN

Reviews

7.0

Good

Rating 10 - Excellent. 139 out of 592 reviews" "
Rating 8 - Good. 214 out of 592 reviews" "
Rating 6 - Okay. 111 out of 592 reviews" "
Rating 4 - Poor. 51 out of 592 reviews" "
Rating 2 - Terrible. 77 out of 592 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Thomas

Disliked: Property conditions & facilities
I had roaches in my room and had to leave a day before my reservation was up. Would not recommend an extended stay.
Stayed 3 nights in Apr 2024

6/10 Okay

John

Traveled with group
Disliked: Staff & service, amenities
Shower was not great
Stayed 1 night in Apr 2024

6/10 Okay

Nina, Anchorage

Liked: Cleanliness
Stayed 1 night in Apr 2024

2/10 Terrible

Allen, Duluth

Traveled with family
Disliked: Staff & service
When we got there to check in, the management demanded a $500 CASH deposit $250 per room) to check in, which would not be refunded until inspection of both rooms when we checked out. We didn't have anything close to that kind of cash, so when we mentioned that, they said "Take or leave it" So we left it, booking two room further up the road in Kentucky. We've never been treated like this EVER in our 69 years. Avoid this property like the plague.
Stayed 2 nights in Apr 2024

8/10 Good

Natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very clean
Stayed 1 night in Apr 2024

6/10 Okay

Alyssa

Traveled with family
Disliked: Staff & service, amenities
Had to go to atm to get cash deposit for room before we could check in. Power outlet in bathroom did not work so no hair dryer
Stayed 1 night in Apr 2024

4/10 Poor

Lomart

Disliked: Cleanliness, staff & service
Sheets was dirty and the tub would not drain
Stayed 1 night in Dec 2023

2/10 Terrible

Rene

Stayed 1 night in Feb 2024

6/10 Okay

Mo

Liked: Cleanliness
Disliked: Staff & service
Reception was poor. Asked gor deposit which was never mentioned while booking. No brakfast as includes as per requirement.
Stayed 6 nights in Dec 2023

6/10 Okay

Jailene

Stayed 5 nights in Dec 2023

2/10 Terrible

Jordan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Rebecca

Stayed 1 night in Dec 2023

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Mevi fafa

Stayed 1 night in Dec 2023

10/10 Excellent

Cassey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Mold
Stayed 1 night in Dec 2023

2/10 Terrible

Austin

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean
Stayed 1 night in Dec 2023

10/10 Excellent

Cassey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, nice stadf
Stayed 5 nights in Oct 2023

6/10 Okay

Rachael

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The lampshades were covered in mold. When we tried bringing it to their attention they said “our cleaning crew sprayed bleach on them”. But the bathroom was very clean and looked updated. Parking situation wasn’t all that great. But it was fine to just sleep and leave the next day
Stayed 1 night in Nov 2023

8/10 Good

roger

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet friendly! Needs breakfast! Tv reception not great!!!! Will stay here again!!
Stayed 2 nights in Nov 2023

8/10 Good

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, convenient, friendly!!! Just needs breakfast
Stayed 1 night in Nov 2023

8/10 Good

Eric

Stayed 1 night in Oct 2023

10/10 Excellent

Therese

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy.
Comfy, cozy, quiet, and clean. The front desk people are nice and accommodating. Can't ask for anything more.
Stayed 3 nights in Nov 2023

2/10 Terrible

Alma

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
After 13 hrs driving i was looking forward to check in for a night of rest not expecting a problem but there was. unfortunately staff refused to accept my Expedia reservation because he said it wasn’t received by Expedia. Expedia gave a call to hotel to send in my reservation and was told hotel didn’t had access to email. So my husband and I had to pay out of pocket for the room with the understanding that I was going to receive a refund from hotel gave the approval needed to Expedia so my refund can be processed. It was a long long night dealing with this over the phone with Expedia because the hotel receptionist on 10/28/2023 10:00 P.M. wasn’t able to call Expedia so eventually Expedia did contact hotel employee and confirmed and gave the ok for my refund. This was basically the negative part. The hotel room was clean & easy parking. Kind of noisy with cars speeding out of parking lot and ongoing traffic at night. The receptionist staff was having a hard time and I understand it wasn’t his fault. He stated that office was closed and his boss wasn’t there and unfortunately only his boss has access to hotel email and for this reason he wasn’t able to confirm or accept my reservation with Expedia even after I show him my reservation confirmation email on my phone. Wasn’t enough. Hotel boss or manager need to handle this or they shouldn’t advertise with Expedia if reservation’s won’t be accepted when check in. First and last time I stay on this hotel. Never again..!
Stayed 1 night in Oct 2023

8/10 Good

Kyle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Unexpected cash only deposits required with no ATM on site.
Stayed 1 night in Oct 2023

6/10 Okay

Shirley

Stayed 1 night in Oct 2023

8/10 Good

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great. The property is clean, well taken care of and overall a good clean hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient and great price! Thank you.
Stayed 1 night in Sep 2023

8/10 Good

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities
The price was good and it was comfortable
Stayed 1 night in Aug 2023

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
This place had everything we need for a place to spend the night while traveling. The Temps were very High outside. The A/C tôok quite a while to cool down. But by the time we returned from a nearby restaurant the room was comfortable
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Slick...
After prepaying with hotels dot com ... Upon check in i was asked obvious questions that the front desk should find on the reservation. Knowing what i paid and the description of the room they employee /owner proceeded to give me a smaller room which would be considerably cheaper. After going into the room and seeing it was absolutely the wrong room i went to the desk where i was told that was the room and that's how they do things...im not the type of person to be messed with when i spend my money. I expect what i pay for. As the conversation became more than it should have been i decided it wasn't worth it...id handle it another way. Long story short i was called back to front desk and given another room. Clearly the room my prepaid reservation said i asked for. Very rude !
Stayed 1 night in Aug 2023

8/10 Good

Stephanie

Business traveler
Liked: Cleanliness, property conditions & facilities
For me it was overpriced at $115 for what you get, it’s an $80 a night room at best. Nothing “wrong”, just not worth $115/night. Bed was not comfy, but for a “cheap” Room doable… but it wasn’t….”cheap”.
Stayed 1 night in Jul 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

6/10 Okay

Larry

Stayed 4 nights in Jul 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Russell

Price and location are good. They asked for cash deposit at check-in, which I found odd and almost didnt have
Stayed 1 night in Jul 2023

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 2 nights in Jul 2023

2/10 Terrible

William, Aurora

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

Dylan

Stayed 1 night in Jul 2023

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Armando

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
After i paid for my room with card through the Expedia website , the front desk agent “requested” a $50 dollar payment in CASH! for my non-smoking room. Obviously it’s a scam to get more money!
Stayed 1 night in Jul 2023

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just stayed overnight as a break from driving. No issues at all
Stayed 1 night in Jun 2023

8/10 Good

Charlene

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Jonathon

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible!
Upon checkin I was met with unfriendly staff , demanding a $50 cash deposit in addition to the rm costs. This was not stated on hotels.com app, when I expressed this and my concerns to the staff and that I was not carrying cash, he directed me to an atm an arms link away with a pricy surcharge in the lobby, most likely owned by the hotel owner in an effort to make $ off the very poorly kept and dirty facility. When I asked what the fee was for , j was told that since I had a non-smoking room this was to insure I did not smoke. I replied I did not smoke and would not pay this. After a few minutes of disputing the unadvertised cash deposit he relented and did not require it. Then the rm was dirty, blood on the sheets, hair and dirt on the tile who know what on the carpet as it was dimly lit even with several lights on. The curtains would not fully close and the door and it’s frame did not meet and you could see through the cracks. The Wi-Fi did not work on my phone if my laptop was on. The tv had very few channels and had delays and disruptions in service. And to top it all off my vehicle was stolen from the parking lot - it was recovered but all the contents were swiped clean at an est. value of $200-300.
Stayed 1 night in Jun 2023

2/10 Terrible

Staci

Stayed 1 night in Jun 2023

2/10 Terrible

Weiying

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Bryan

Liked: Cleanliness, staff & service
Disliked: Room comfort
OK if you're in late, and out early
The owner of the place was very outgoing and friendly. I have to say that I think he has an out of touch concept of price vs. amenities. Site lists free breakfast for this hotel. He bragged about how he stopped doing it and closed his pool, so he can offer rooms for less than his competition. OK, but paying $20 - $30 more and getting that breakfast offsets the cost of said meal. Hotels.com did not show any hotels in the area with destination chargers. We did find out that a nearby place actually did have them. If we do come through there again, we will likely choose that place as the cost of using the nearby Electrify America chargers vs overnight charging while sleeping at a destination charger, and "free" breakfasts more than offset the higher priced room. Beds as usual were of the asphalt plank feel instead of a mattress.
Stayed 2 nights in May 2023

6/10 Okay

Evan

Traveled with family
Disliked: Property conditions & facilities
The bathroom was outdated.
Stayed 1 night in May 2023