Seasonal outdoor pool, sun loungers

Reviews of Best Western Kokopelli Lodge

2.5 out of 5
Best Western Kokopelli Lodge
702 S 1st St, Clayton, NM

Reviews

8.8

Excellent

Rating 10 - Excellent. 454 out of 812 reviews" "
Rating 8 - Good. 259 out of 812 reviews" "
Rating 6 - Okay. 68 out of 812 reviews" "
Rating 4 - Poor. 19 out of 812 reviews" "
Rating 2 - Terrible. 12 out of 812 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Ronald P

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No dining near by this property. Plus, no outdoor seating. I really enjoyed the breakfast options and the very helpful food providers
Stayed 1 night in Mar 2024
Response from Lisha Fernandez on Mar 11, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

4/10 Poor

Zane

Stayed 1 night in Feb 2024
Response from Lisha Fernandez on Mar 25, 2024
Thank you for staying with us. Your feedback is appreciated. Hope to see you again. Happy and safe future travels.

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Passing thru town so a good place to stop. The place is dated but clean.
Stayed 1 night in Dec 2023
Response from Lisha Fernandez on Mar 4, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

8/10 Good

Ronald P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has met my needs so far on my stay here. Let's see how good breakfast is tomorrow morning.
Stayed 1 night in Feb 2024
Response from Lisha Fernandez on Feb 26, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place.
Stayed 1 night in Feb 2024
Response from Lisha Fernandez on Feb 26, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Mary Lou

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable accommodations. Close to restaurants and gas stations. Great breakfast.
Stayed 1 night in Feb 2024
Response from Lisha Fernandez on Mar 11, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Rodney

Traveled with partner
Wonderful breakfast. Clean bathroom.
Stayed 1 night in Feb 2024
Response from Lisha Fernandez on Feb 20, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Heather, White Rock

Stayed 1 night in Feb 2024
Response from Lisha Fernandez on Mar 25, 2024
Thank you for staying with us. Your feedback is appreciated. Hope to see you again. Happy and safe future travels.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and friendly. They were very accommodating to us and our dogs. Clean and very comfortable rooms. The location was convenient - across from a small off leash dog park next to the 87 Restaurant. We highly recommend and will definitely stay here again!
Stayed 1 night in Feb 2024
Response from Lisha Fernandez on Feb 5, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was great. Would have loved the breakfast, but I had other commitments. I did get coffee! The breakfast "lady" was very helpful and nice. Would definitely stay here again.
Stayed 2 nights in Jan 2024
Response from Lisha Fernandez on Jan 22, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

8/10 Good

Luis, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Did not know it was a motel
Stayed 1 night in Jan 2024
Response from Lisha Fernandez on Jan 22, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

2/10 Terrible

Lenny

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It snowed in Clayton the day before I arrived. Although most business parking lots had been plowed the hotel was not. There was over a foot of snow to get to the stairs, snow and ice on the stairs and on second floor walkways, sidewalks were icy and dangerous. The only clean area was where employees parked.
Stayed 1 night in Jan 2024
Response from Lisha Fernandez on Jan 10, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Freddy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lisha Fernandez on Jan 10, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Mark, Dallas

Stayed 1 night in Jan 2024
Response from Lisha Fernandez on Jan 24, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Sergio

Stayed 1 night in Dec 2023
Response from Lisha Fernandez on Dec 29, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Alan

Traveled with partner, Traveled with pets
Liked: Amenities, property conditions & facilities
This hotel is pet friendly made a very convenient to bring my dog.
Stayed 1 night in Dec 2023
Response from Lisha Fernandez on Dec 27, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

8/10 Good

Murali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and nice place to stay.
Stayed 1 night in Dec 2023
Response from Lisha Fernandez on Dec 27, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
You can tell by the structure that this motel has some age to it but don’t let that fool you! The cleanliness and maintenance is impeccable! Pets are allowed and most people that we saw leaving had a pet. The rooms certainly don’t show that. They were clean and had no odor of pet’s whatsoever. The breakfast was amazing as well! We would stay again if need be.
Stayed 1 night in Dec 2023
Response from Lisha Fernandez on Dec 26, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gus liked his stay!
Would stay here again. Check in staff were super sweet and even called the room to see if we needed anything (I can’t remember any hotel I’ve stayed at recently that did that- a very nice touch!). This was our first venture out with our dog and we were pleasantly surprised with the cleanliness. Get to breakfast early because they run out.
Gus likes to travel!
Stayed 1 night in Dec 2023
Response from Lisha Fernandez on Dec 26, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Mark

Stayed 1 night in Dec 2023
Response from Lisha Fernandez on Jan 3, 2024
Thank you for staying with us. Your feedback is appreciated! Happy and safe future travels.

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2023
Response from Lisha Fernandez on Dec 26, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Angela, Lakewood

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff members are very nice. Breakfast was great. Not a single complaint about our stay
Stayed 1 night in Dec 2023
Response from Lisha Fernandez on Dec 26, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Katherine

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice and professional and accommodating. Breakfast buffet was excellent. Will most definately be staying there again.
Stayed 1 night in Nov 2023
Response from Lisha Fernandez on Nov 28, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

8/10 Good

Melina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Nov 2023
Response from Lisha Fernandez on Nov 28, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

2/10 Terrible

Karen, Victoria

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Clerk was terrible. No elevators, clerk put us on top floor even after I requested ground floor so we old folks would not have to tote luggage upstairs. A/C unit is not working in Room 225. I believe they already knew that by maintenance reaction. Rude clerk that has difficulty answering the phone, moved us to another upstairs room on other side of facility. Toilets extremely low to floor. Total failure
Stayed 1 night in Nov 2023
Response from Lisha Fernandez on Nov 27, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Kelli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are surprisingly spacious and the bathtub is excellent. They also have good WiFi.
Stayed 1 night in Nov 2023
Response from Lisha Fernandez on Nov 20, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Rebecca

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, nice motel. Perfect for my family, on our road trip. The rooms are very clean and laid out nicely. The area is quiet, and across the street from a pizza place and convenient store.
Stayed 1 night in Nov 2023
Response from Lisha Fernandez on Nov 20, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Scott

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel the only complaint would be the odd size pillows on the bed
Stayed 1 night in Nov 2023
Response from Lisha Fernandez on Nov 10, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

6/10 Okay

Mark

Traveled with family
Liked: Staff & service
Property was well cared for and clean, just dated rooms.
Stayed 1 night in Nov 2023
Response from Lisha Fernandez on Nov 9, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and Safe future travels.

6/10 Okay

Karen

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Nov 2023
Response from Lisha Fernandez on Nov 9, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and Safe future travels.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Nov 2023
Response from Lisha Fernandez on Nov 7, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Lonnie

Traveled with family
Stayed 2 nights in Oct 2023
Response from Lisha Fernandez on Nov 6, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Very friendly and attentive staff!
Stayed 1 night in Oct 2023
Response from Lisha Fernandez on Oct 23, 2023
Thank you for staying with us your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lisha Fernandez on Nov 6, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Martin

Stayed 1 night in Oct 2023
Response from Lisha Fernandez on Oct 23, 2023
Thank you for staying with us your feedback is appreciated. Happy and safe future travels.

6/10 Okay

Donna, Atlanta

Stayed 4 nights in Oct 2023
Response from Lisha Fernandez on Nov 6, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Kimberly D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was a highlight!
The hotel staff was friendly, the entire property inside and out was very clean. Breakfast was delicious and had more choices than most hotels of this size offer. There were hot pancakes, meats, biscuits & gravy, tortillas, eggs and more!
Stayed 1 night in Oct 2023
Response from Lisha Fernandez on Oct 9, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

8/10 Good

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to have room on 2nd floor. Very hard for us to navigate
Stayed 1 night in Oct 2023
Response from Lisha Fernandez on Oct 9, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Lisha Fernandez on Oct 7, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Always clean. Super friendly staff.
Stayed 1 night in Oct 2023
Response from Lisha Fernandez on Oct 3, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lisha Fernandez on Oct 3, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

8/10 Good

Donald

Traveled with family
Liked: Property conditions & facilities
Parking is at a premium. If you have a trailer or oversized vehicle you either pay $25 for each additional spot you take, or park on the far south side of the property in a remote parking lot. It is well lite but extremely isolated from the motel.
Stayed 1 night in Sep 2023
Response from Lisha Fernandez on Oct 2, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Bill

Stayed 1 night in Sep 2023
Response from Lisha Fernandez on Oct 23, 2023
Thank you for staying with us your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

nicole

Traveled with partner, Traveled with pets
Liked: Amenities
We enjoyed our stay the hotel was super clean staff was friendly and the am breakfast buffet was top notch
Stayed 1 night in Sep 2023
Response from Lisha Fernandez on Oct 2, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Charles

Clean
Stayed 1 night in Sep 2023
Response from Lisha Fernandez on Oct 2, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

6/10 Okay

Verified traveler

Disliked: Cleanliness
Room was ok
Room was ok. Floors were a bit dirty and room was humid, even with the ac on.
Stayed 2 nights in Sep 2023
Response from Lisha Fernandez on Oct 2, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

8/10 Good

Cecile

Stayed 1 night in Sep 2023
Response from Lisha Fernandez on Oct 23, 2023
Thank you for staying with us your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything in the room was clean and neat and had all I needed in good working order. Thankfully the towels were softer than most "medium range" hotels! The morning breakfast was excellent! So nice to have a good tasting hot breakfast with lots of choices!
Stayed 1 night in Sep 2023
Response from Lisha Fernandez on Sep 21, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

6/10 Okay

Karen

Traveled with family
Disliked: Cleanliness
Ok
The bathroom floor needs a deep cleaning. Dirt on baseboards and around tub and door.
Stayed 1 night in Sep 2023
Response from Lisha Fernandez on Sep 19, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels