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Reviews of Super 8 by Wyndham Clayton

2 out of 5
Super 8 by Wyndham Clayton
1425 S 1st St, Clayton, NM

Reviews

7.0

Good

Rating 10 - Excellent. 98 out of 470 reviews" "
Rating 8 - Good. 170 out of 470 reviews" "
Rating 6 - Okay. 87 out of 470 reviews" "
Rating 4 - Poor. 61 out of 470 reviews" "
Rating 2 - Terrible. 54 out of 470 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little place near the road
Stayed 1 night in Apr 2024
Response from Jelo on Apr 8, 2024
Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience with us. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back again soon!

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Great check in. Room clean and bed comfortable. Thank you
Stayed 1 night in Mar 2024
Response from Jelo on Mar 30, 2024
Thank you for your kind words! We’re thrilled to hear that your check-in experience was great, the room was clean, and the bed was comfortable. Your satisfaction is our priority, and we appreciate your feedback. If there’s anything else we can do to enhance your stay, please don’t hesitate to let us know. Safe travels!

10/10 Excellent

Brandy

Stayed 1 night in Mar 2024
Response from Jelo on Apr 13, 2024
Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience with us. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back again soon!

6/10 Okay

Barbara

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property is in need of an update. The bed sheets had stains on them. There was also lint and hair on the bed sheets, which I assume is due to the dryer not working properly. The other family we were traveling with thought there were bed bugs, but I believe it was the dark lint that was on the sheets that looked like bugs. The exhaust fan in the bathroom did not work and made a loud sound when it was turned on. The vinyl flooring was not installed well and the flooring seemed uneven.
Stayed 1 night in Mar 2024
Response from Jelo on Mar 21, 2024
So sorry to hear about these issues! We're addressing cleanliness & maintenance concerns immediately. Thank you for your feedback.

10/10 Excellent

Ken

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Easy & simple place while en route. I’d stay again
Stayed 1 night in Mar 2024
Response from Jelo on Mar 7, 2024
Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience with us. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back again soon!

8/10 Good

Mary Ann

Stayed 1 night in Feb 2024
Response from Jelo on Mar 21, 2024
We appreciate your kind review. We strive to provide a 5-star experience, so your feedback helps us improve.

4/10 Poor

Ray

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Jelo on Feb 29, 2024
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

10/10 Excellent

Andrea

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman who braved the blizzard to come to work that day saved so many of us who were stranded in the parking lot during said horrible blizzard. She quickly checked us in and was so kind and accommodating. It was a very harrowing day and she made all the difference.
Stayed 1 night in Jan 2024
Response from Jelo on Jan 15, 2024
Thank you so much for your positive review! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon!

10/10 Excellent

Peter

This is a super 8. The room was perfect! There was a huge ladder lying beside the entrance. Really? Why? All lights were off in late afternoon. Looked like it was deserted! Once I found a live person, she was great! Small town USA. Please be kind and grateful there is a room to let you sleep well! Again, the room itself is 5stars!!!
Stayed 1 night in Jan 2024
Response from Jelo on Jan 15, 2024
Thank you so much for your positive review! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon!

8/10 Good

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jelo on Jan 9, 2024
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

8/10 Good

Senthilkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jelo on Jan 9, 2024
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

8/10 Good

charles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a budget hotel which was perfect for our long trip. The lady at checkin was nice and offered a bag breakfast for the morning but declined. Only problem was the luke warm water for a shower. Would stay here again. Not much food after 9pm in the area besides gas stations.
Stayed 1 night in Jan 2024
Response from Jelo on Jan 8, 2024
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

4/10 Poor

David

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Forget this place
NO HOT WATER! Shower was tepid and quickly cold. No manager on duty after check-in or at checkout. Brown bag breakfast a joke and insulting: a tiny granola bar, packet of instant oatmeal, a paper cup and a spoon! No hot water in the room or lobby rendered it use. Forget this place. Manager doesn’t care and responds to reviews with same uncaring boilerplate responses. Pitiful for what you pay.
Stayed 1 night in Dec 2023
Response from Jelo on Jan 8, 2024
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

8/10 Good

Keith

Stayed 1 night in Dec 2023
Response from Jelo on Jan 8, 2024
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

4/10 Poor

Emilia

Stayed 1 night in Dec 2023
Response from Jelo on Jan 8, 2024
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

6/10 Okay

Alfonso

Stayed 1 night in Dec 2023
Response from Jelo on Jan 3, 2024
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

2/10 Terrible

AMANDA L

Traveled with family
Liked: Cleanliness
For over $100 the beds were not very comfortable and squeaked like crazy all night just from a small movement and the "free breakfast" was a brown bag of oatmeal and granola bar. The staff was kind but the free wifi and tv service was out. Not worth that price.
Stayed 1 night in Dec 2023
Response from Jelo on Jan 3, 2024
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

2/10 Terrible

Kamlesh

Stayed 1 night in Dec 2023
Response from Jelo on Jan 15, 2024
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

10/10 Excellent

Angelica

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The clerk at the front desk was very friendly and welcoming! She helped me right away when my key didn’t work. Only here for the night but it was just what I needed for our long road trip. Clean, easy, affordable and kind staff :)
Stayed 1 night in Dec 2023
Response from Jelo on Jan 3, 2024
Thank you so much for your positive review! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon!

6/10 Okay

sami

Traveled with family
Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Jelo on Jan 3, 2024
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

10/10 Excellent

BRUCE, HOUSTON

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jelo on Jan 3, 2024
Thank you so much for your positive review! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon!

2/10 Terrible

Cynthia

Disliked: Staff & service
I showed up, no one at front desk, rang buzzer 3 different times and waited for over 5 minutes. No one ever showed up. It was 11 pm, I was tired and had to go to another hotel in town! It cost me more money and more time. Not happy with them at all.
Stayed 1 night in Dec 2023
Response from Jelo on Jan 3, 2024
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

8/10 Good

Larry

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, but…
Comfy bed and clean. But a brown bag B’fast with oatmeal and a nut rig rain bar? Not my idea of B’fast. I had to pick up B’fast from a Valero. I get if you are short staffed but it looks like this has been the norm for some time.
Stayed 1 night in Nov 2023
Response from Jelo on Dec 7, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

4/10 Poor

Donna

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The continental breakfast was a brown paper bag that contained an instant oatmeal packet, a Nutrigrain bar and a bowl & spoon. Advertised with room service, so I'm not sure what that was. The bed was comfortable.
Stayed 1 night in Nov 2023
Response from Jelo on Nov 20, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

6/10 Okay

Gloria

Traveled with pets, Traveled with family
Old
Stayed 1 night in Nov 2023
Response from Jelo on Nov 13, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

10/10 Excellent

Linnette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10
It was comfortable and quit
Stayed 1 night in Nov 2023
Response from Jelo on Nov 10, 2023
Thank you so much for your positive review! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon!

8/10 Good

judith

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jelo on Nov 4, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

6/10 Okay

Brenda

Traveled with family
Disliked: Amenities, property conditions & facilities
Liked the check in process and Kelly was great. After that I went down to the desk three times. Once at 11 p.m., no one there. Once each at 6:30 and 7:30 a.m. and no one could be found. No security on exterior doors, they were unlocked the entire stay.
Stayed 1 night in Oct 2023
Response from Jelo on Oct 31, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

6/10 Okay

Kaitlyn

Stayed 1 night in Oct 2023
Response from Jelo on Oct 31, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

8/10 Good

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable
Easy access and quick check in.clean comfortable rooms quiet, only noise was the typical a/c unit like all motels, but not distracting. Asked for a room on sude away from highway and never heard a truck or the trains that pass through town several times a night
Stayed 1 night in Oct 2023
Response from Jelo on Oct 24, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

2/10 Terrible

Michael

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
A breakfast was advertised. That is why we picked this facillity. There was none. None at all,nothing. This leads me to mistrust any Wyndham lodging again.
Stayed 1 night in Oct 2023
Response from Jelo on Oct 20, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

8/10 Good

Barbara

Liked: Staff & service, property conditions & facilities
Breakfast was included in the hotel charge, but was not available. A brown bag with an energy bar and some other small item is not breakfast! Very disappointing!
Stayed 1 night in Oct 2023
Response from Jelo on Oct 21, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, room was clean, and it was a very peaceful stay
Stayed 1 night in Oct 2023
Response from Jelo on Oct 18, 2023
Thank you so much for your positive review! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon!

10/10 Excellent

Meagan, APO

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine
Stayed 1 night in Sep 2023
Response from Jelo on Oct 16, 2023
Thank you so much for your positive review! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon!

4/10 Poor

Maureen

Liked: Staff & service
Disliked: Cleanliness
I would qualify this place as poor. I suppose it could have been worse. Two flies were buzzing around the room when I first walked in. There were food stains on the bedspread. It was the kind of place where I would not put my feet on the floor without shoes. The flies were up most of the night; therefore, so was I. The manager was very nice. That's the best I can say.
Stayed 1 night in Sep 2023
Response from Jelo on Oct 13, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

8/10 Good

Kurt

Traveled with family
Liked: Property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2023
Response from Jelo on Oct 9, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

8/10 Good

Francine

Stayed 1 night in Oct 2023
Response from Jelo on Oct 28, 2023
Thank you so much for your positive review! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon!

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jelo on Oct 10, 2023
Thank you so much for your positive review! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon!

2/10 Terrible

Terry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I have stayed in in years.
Stayed 1 night in Sep 2023
Response from Jelo on Sep 28, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

8/10 Good

Darlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Yellowstone stay
Stopped for the night on our trip to Yellowstone National Park. Good service and the room was clean and comfortable.
Stayed 1 night in Sep 2023
Response from Jelo on Sep 27, 2023
Thank you so much for your positive review! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon!

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jelo on Sep 27, 2023
Thank you so much for your positive review! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon!

10/10 Excellent

Yvonne, austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jelo on Oct 28, 2023
Thank you so much for your positive review! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon!

8/10 Good

Leonard

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
No breakfast at all.
I went to what I thought looked like the breakfast area at 7:45 am and could not find even coffee. There was a juice/cocktail machine available. So, I went up the street to Subway.
Stayed 1 night in Sep 2023
Response from Jelo on Sep 21, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

4/10 Poor

Tom

Liked: Cleanliness
No breakfast.
Although the operator said something about a "breakfast bag" at check in, there was none. A juice dispenser. No coffee, no nothing else.
Stayed 1 night in Sep 2023
Response from Jelo on Sep 21, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

8/10 Good

Bobby

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Jelo on Sep 18, 2023
Thank you for taking the time to write a review regarding your recent stay at our hotel.We value your opinions much, and you can be sure that we will use them to make every effort to make each of our visitors' experiences delightful. We look forward to your return soon!

10/10 Excellent

Allen

Stayed 1 night in Sep 2023
Response from Jelo on Oct 3, 2023
Thank you so much for your positive review! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon!

8/10 Good

Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Clean rooom with a comfortable bed. Perfect for a one night stay while on the road. Breakfast is underwhelming. Price was right.
Stayed 1 night in Sep 2023
Response from Jelo on Sep 9, 2023
Thank you for taking the time to write a review regarding your recent stay at our hotel.We value your opinions much, and you can be sure that we will use them to make every effort to make each of our visitors' experiences delightful. We look forward to your return soon!

2/10 Terrible

Vong

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty beyond description.
Stayed 1 night in Sep 2023
Response from Jelo on Sep 7, 2023
We appreciate you taking the time to submit a review on your most recent trip to our hotel.On behalf of our entire team, I would like to apologize for failing to meet your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We sincerely hope you'll think about returning to stay with us so we can provide you an even better experience next time.

8/10 Good

John

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
Nice plain hotel
Stayed 1 night in Aug 2023
Response from Jelo on Aug 31, 2023
Thank you for taking the time to write a review regarding your recent stay at our hotel.We value your opinions much, and you can be sure that we will use them to make every effort to make each of our visitors' experiences delightful. We look forward to your return soon!

6/10 Okay

Jason

Liked: Staff & service
Staff was great. Just a few minor issues with check in and room missing remote control. Staff remedied everything.
Stayed 1 night in Aug 2023
Response from Jelo on Aug 30, 2023
Thank you for taking the time to write a review regarding your recent stay at our hotel.We value your opinions much, and you can be sure that we will use them to make every effort to make each of our visitors' experiences delightful. We look forward to your return soon!