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Reviews of La Quinta Inn & Suites by Wyndham Alvarado

2.5 out of 5
La Quinta Inn & Suites by Wyndham Alvarado
1165 W Highway 67, Alvarado, TX

Reviews

8.4

Very Good

Rating 10 - Excellent. 328 out of 695 reviews" "
Rating 8 - Good. 224 out of 695 reviews" "
Rating 6 - Okay. 77 out of 695 reviews" "
Rating 4 - Poor. 38 out of 695 reviews" "
Rating 2 - Terrible. 28 out of 695 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Cody

Traveled with group
Disliked: Property conditions & facilities
Beds where like plywood elevator was scary to get on it struggled to do anything the breakfast was ok at best
Stayed 1 night in Mar 2024
Response from Phil G on Mar 8, 2024
Dear Cody,We apologize that you did not find your stay to your standards please note we have taken this matter seriously and are working on making sure these issues do not continue in the future.

6/10 Okay

Judy

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Elevator not working, had to carry luggage up 3 flights of stairs.
Stayed 1 night in Feb 2024
Response from Phil G on Feb 26, 2024
Thank you for taking the time to write your review.We do apologize that the elevator was not in service at the time of your stay. We are working diligently to get it back up in service we hope that you will come back and see us as it will be back in service shortly.

10/10 Excellent

Janis, Newman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here several times in January and February. The staff is very friendly. They have recognized me when I checked in. The room has been clean every time I have stayed there.
Stayed 1 night in Feb 2024
Response from Phil G- General Manager on Feb 21, 2024
Thank you for your wonderful review! We really appreciate that you took the time to write this. I will pass this along to the other staff members so they are aware of the job well done, and we look forward to serving you again.

8/10 Good

Javier

Stayed 2 nights in Feb 2024

6/10 Okay

Moses

Business traveler
Disliked: Staff & service
Elevator was unsafe and while I was I was trying to to talk to the staff member, she was just on her cellphone and did not say a word to me!
Stayed 3 nights in Jan 2024
Response from Phil G on Feb 8, 2024
Thank you for taking the time to write this review, I do sincerely apologize that we did not we did not meet your expectations. We have taken note of this, and contacted our elevator company to look into the issue. I have also addressed all staff members about the being actively engaged with guests. Once again we do apologize that this you experienced this issue, and hope that you will look to give us another chance in the near future.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Quinta always meets or exceeds my requirements! Looking forward to a scrumptious breakfast (included)!
Stayed 1 night in Jan 2024
Response from Shabana mallick on Jan 28, 2024
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, please don't hesitate to call.

8/10 Good

Paula

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Shabana mallick on Jan 22, 2024
Thank you for your review and for choosing La Quinta Inn & Suites, Alvarado.

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities
The bathmat had a large piece on one corner that looked like a dog had chewed it. It should have been thrown away and not put out for use. There was a sign on the A/C unit saying to not adjust the A/C. However, there was no thermostat so there was no other way to adjust temperature which was set too cold.
Stayed 2 nights in Dec 2023
Response from Front Desk on Dec 28, 2023
We apologize that your stay was not as expected. I will share your concerns with the staff.

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Manager remembers me from 2 years ago. She and the staff were very king and accommodating. I enjoyed my stay. There was plenty of room in my suite to visit with my kids, their spouse and my Grandchildren!!!! What a super blessed time!
Stayed 2 nights in Dec 2023
Response from Shabana mallick on Jan 23, 2024
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, please don't hesitate to call us.

6/10 Okay

Steven

Traveled with family
Liked: Cleanliness
Room wasn't made the first two days we were there. We had the 'clean this room' tag out but didn't happen. Talked with front desk on third day but they did the room.
Stayed 5 nights in Dec 2023
Response from Shabana mallick on Dec 25, 2023
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will improve our services.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Shabana mallick on Dec 25, 2023
Thanks for the great review. We appreciate you taking time out of your busy schedule to review the La Quinta Inn & Suites, Alvarado. We are happy you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Roxann

Traveled with pets, Traveled with family
Liked: Property conditions & facilities
Nicely updated and great breakfast. Staff was very friendly
Stayed 1 night in Dec 2023
Response from Shabana mallick on Dec 17, 2023
Thank you for your review and for choosing La Quinta Inn & Suites, Alvarado. TX I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Sheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Shabana mallick on Dec 15, 2023
Thank you for giving us a great rating and thank you for staying with us we hope you had a great time and we hope we see you in the future!

8/10 Good

DAVID

Stayed 1 night in Dec 2023
Response from Shabana mallick on Jan 22, 2024
Thank you for your review and for choosing La Quinta Inn & Suites, Alvarado.

10/10 Excellent

Kylie

Stayed 1 night in Dec 2023
Response from Shabana mallick on Dec 30, 2023
Thank you for your review and for choosing La Quinta Inn & Suites, Valdosta GA. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 Good

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Shabana mallick on Dec 8, 2023
Thank you for selecting the La Quinta Inn & Suites for your stay in Alvarado. We appreciate you taking the time to provide this review. We look forward to your next visit.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Decent Enough for a 1 day stay
Enjoyed our stay I love a great room that doesn’t require a deposit my only complaint was the air conditioning me and man love sleeping in super cold conditions and we could barely get any sleep or cuddle because we periodically got hot considering we turned it up to the max and lowest temperature possible. Another minor complaint is that I assume the cleaning ladies rushed our room because the shower was a bit dirty luckily this was only a day trip for us so we went home to shower but I didn’t like seeing someone else’s hair or a light dirt ring around the tub in something i was planning on using. Overall the hotel itself was beautiful, our room was clean,other than the tub situation, friendly staff and good snacks for late night fun. May not plan to come again though not very familiar with Alvarado nothing to do out there either. We got the room on a whim. But for what it’s worth it’s not a waste of money if your just passing through.
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 8, 2023
Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our room service and housekeeping staff didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Front Desk on Nov 30, 2023
Thank you for the great review. We are pleased that you had a great stay.

8/10 Good

Sandra

Stayed 1 night in Nov 2023
Response from Shabana mallick on Dec 17, 2023
Thank you for your review and for choosing La Quinta Inn & Suites, Alvarado Tx I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Julissa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people are nice and professional
Stayed 2 nights in Nov 2023
Response from Shabana mallick on Nov 15, 2023
Thank you for your review and for choosing La Quinta Inn & Suites, Alvarado Tx. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Shabana MallickGeneral Manager

2/10 Terrible

Micael

Stayed 3 nights in Nov 2023
Response from Shabana mallick on Dec 8, 2023
We appreciate you taking the time to provide us with such candid feedback on your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so one of our Hotel Managers can discuss your issues personally.

8/10 Good

Miranda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed could have been a little softer and the covers a little bigger but overall very nice and clean.
Stayed 2 nights in Nov 2023
Response from Front Desk on Nov 14, 2023
Thank you for staying with us at LaQuinta Alvarado. We hope to see you again.

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was hesitant to book but I am so glad I did. Clean property with updated rooms. No issues.
Stayed 1 night in Nov 2023
Response from Shabana mallick on Nov 12, 2023
Thank you for taking a moment to share your experience at La Quinta, Alvarado. Our team is so glad to hear that you enjoyed your stay. We look forward to seeing you again soon.

8/10 Good

LEANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rick was very nice and assured us our vehicle would be safe
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 22, 2023
Thank you for taking the time to share your review. We hope to see you again.

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
close to our venue
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 20, 2023
Thank you so much for the great review. We appreciate your business.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Shabana mallick on Oct 15, 2023
Thank you for your review and for choosing our hotel. We are so happy to hear that you enjoyed your time at La Quinta Inns & Suites. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.Thank youRegardsShabana

10/10 Excellent

Vickie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the cleanest well kept properties I have stayed at. Staff was super friendly.
Stayed 1 night in Oct 2023
Response from Shabana mallick on Oct 15, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your stay at La Quinta Inns & Suites. Our goal is always to exceed your expectations! We really appreciate you being a customer and helping to share the word about us. If there's anything we can help you with during your next visit, please don't hesitate to let us know.Thank youRegardsShabana

10/10 Excellent

Frank

Traveled with partner
The cleanness of the room, hallways also the hotel staff is very kind & polite. I truly recommend it to travelers.
Stayed 2 nights in Oct 2023
Response from Shabana mallick on Oct 15, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at La Quinta Inns & Suites. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.Thank youRegardsShabana

10/10 Excellent

Jimmy

Stayed 1 night in Oct 2023
Response from Front Desk on Nov 1, 2023
Thank you for taking the time to send a great review. We hope to see you again.

8/10 Good

STEPHANIE

Stayed 2 nights in Oct 2023
Response from Shabana mallick on Oct 11, 2023
Thank you for your feedback.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid choice
Convenient location, comfortable room
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 10, 2023
Thank you for taking the time to review our hotel.We appreciate your business.

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was new, clean, and accessible.
Stayed 3 nights in Sep 2023
Response from Front Desk on Oct 7, 2023
Thank you for the great review.

10/10 Excellent

Jennifer Jynn, GARDENA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Staff were friendly. Easy check in and check out. Would stay here again if needed.
Stayed 2 nights in Sep 2023
Response from RICK on Oct 3, 2023
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, please don't hesitate to call us.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Shabana mallick on Oct 3, 2023
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us in Valdosta! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from JAWED MALLICK on Oct 2, 2023
Thank you for taking the time to review our property. I am glad to hear that we will be your top choice when you visit Alvarado TX we look forward to welcoming you back soon! JAWED MALLICK

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too many rules for my taste
La Quinta is our usual go to overnight stay. This particular location had great friendly staff. My concern was more the rules splattered everywhere like we were in a kids camp. Once you enter your room, no refunds. I had to sign a notice I did not get a copy of stating what I would be charged if a washcloth or other item was missing from a room. In my many years of travel, I’ve never had to sign something like that. It brought up concerns of being watched which made me uncomfortable. There are other hotels in the area I may try next time. Sorry owners, unsure what made you post all those rules, but why?
Stayed 1 night in Sep 2023
Response from Front Desk on Oct 2, 2023
Thank you for your review. I am happy that you found the hotel staff friendly. We do apologize for the postings that made you uncomfortable. It is unfortunate that in today's society, you have to remind everyone that they are responsible for the room any damages or missing items and once you have checked in and entered the room, there are no refunds. It's unfortunate. Thank you for staying with us,

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from JAWED MALLICK on Sep 26, 2023
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.Jawed MallickGeneral Manager

4/10 Poor

Ava

Stayed 1 night in Sep 2023
Response from Front Desk on Sep 20, 2023
I am sorry that you had a bad experience. You are welcome to call the front desk to give more information.We hope to serve you better in the future.

6/10 Okay

Brandy

Traveled with family and small children
Disliked: Property conditions & facilities
Elevator had a horrible smell like urine.
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 15, 2023
Thank you for your review. We apologize that the elevator was down for about 15mnts for a reset. The smell of hydraulic oil can be unpleasant. We hope to serve you better in the future.

10/10 Excellent

Derrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 13, 2023
Thank you for the great review. We hope to see you again soon.

10/10 Excellent

Christine, Wahkon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s super clean. Very comfortable room. We had a King suite (without the room hot tub). Used the pool and hot tub outside which is great. Nice location just off I35 south towards Waco. Very friendly upon arrival. I would definitely recommend and come back here!
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 8, 2023
Thank you so much for the great review. We are happy to hear that you enjoyed your stay and we hope to see you again.

10/10 Excellent

Patricia

Stayed 1 night in Sep 2023
Response from Front Desk on Sep 25, 2023
Thank for the great review. I hope that you will stay with us again. We are pleased that you had a great stay.

10/10 Excellent

Jo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from JAWED MALLICK on Aug 24, 2023
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.Jawed MallickGeneral Manager

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast were really good
Stayed 2 nights in Aug 2023
Response from Front Desk on Aug 15, 2023
Thank you for the great review. We are so happy that you had a great stay. I'm glad that you enjoyed the breakfast.

10/10 Excellent

Eva, The Colony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great I stayed for one night and I asked for extra time for check out with no problem at all at non charge. Staff friendly with great attitude 👍
Stayed 1 night in Aug 2023
Response from Front Desk on Aug 8, 2023
Thank you for the great review. We are glad that you enjoyed your stay.

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Shabana mallick on Jul 23, 2023
Dear Guest Thank you for giving us a perfect rating and for recommending our hotel to other travelers. Hope we see you again soon.

10/10 Excellent

Mike

Stayed 1 night in Jul 2023
Response from Front Desk on Aug 7, 2023
Thank you so much for the great review.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not at this time.
Stayed 3 nights in Jun 2023
Response from Front Desk on Jul 3, 2023
Thank you for choosing LaQuinta Alvarado. We hope to see you again.

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Front Desk on Jun 14, 2023
Thank you!

8/10 Good

jiantao

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great quiet Place
Stayed 1 night in Jun 2023
Response from Front Desk on Jun 6, 2023
Thank you for taking the time to submit a great review. We thank you for choosing LaQuinta Alvarado.