Ratings based on 65 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
98% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2015
Everything was as I expected it to be. That is why I choose Best Western when I am in Cleveland, TX
3 out of 5
Recommended
for Everyone
by A verified traveler from Chalmette

carpet

Posted Jun 25, 2015
Pros: the employees were very accommodating to our needs of extra blankets
Cons: improve on the breakfast bar provide bacon
everything was great except for the carpet made my children's feet black. carpet needs to be cleaned shampooed or even replaced.
5 out of 5
Recommended
for Everyone
by A verified traveler

The young guy working the evening shift.

Posted Jun 20, 2015
The young guy working the evening shift gave us perfect instructions on how to get around the town and to get to the Best Restaurant we've been to in a while!!
5 out of 5
Recommended
for Personal Event
by SCOTT from Houston

A nice place to stay.

Posted Apr 23, 2015 on Hotels
A very nice place to stay. I frequently stay in hotels and motels for business, and this Best Western is a nice place to stay. Michelle was friendly and efficient. I will stay at this location again.
1 out of 5
Recommended
for Business Travelers
by REBECCA from Houston Tx

Do not stay here if you plan on sleeping

Posted Apr 21, 2015 on Hotels
I will never stay at this location again. First they lost my reservation I had to stand in the lobby almost an hour before I could get a room. The walls are so thin you could hear every time the neighbors rolled over in bed. Housekeeping tried coming into my room while I was asleep even though there was a do not disturb sign on the door.
5 out of 5
Recommended
for Families
by Fabiola from Garland

contenta

Posted Apr 8, 2015 on Hotels
Estuvimos comodos, fue una buena elección
5 out of 5
Recommended
for Everyone
by A verified traveler from ohio

clean and no noise

Posted Apr 5, 2015
Pros: staff
Cons: better parking for the handycap
Location: n/a
staff was great, the food was hot, the bed was great
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Cleveland Best Western

Posted Mar 28, 2015 on Hotels
Room was clean and comfortable. Bathroom fixtures were leaking and they had a trash can under the sink to catch the water. Caulking in the bathtub area was filled with mold and should be replaced
4 out of 5
Recommended
for Everyone
by A verified traveler

Good price

Posted Mar 24, 2015
Good room breakfast was very good Very hard to find going N on 59. Would recommend
5 out of 5
Recommended
for Couples
by Bryan from Macon, GA

Restful

Posted Mar 21, 2015 on Hotels
A very comfortable place for my wife and me to stay to attend a family funeral nearby.