Ratings based on 228 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

fantastic.

Posted Jun 29, 2015
we had 5 rooms and one had an AC problem and the staff moved them in the middle of the night to another room. How nice. Thanks for a great stay at a lovely hotel.
2 out of 5
by A verified traveler from Colorado

Not great for a Marriott

Posted Jun 28, 2015
Pros: The location was convenient for my needs.
Cons: Move it out of Cleveland.
Location: Not a great location but is close to the airport.
Room was fair to poor. Furniture was old and my wife and I could not sleep comfortably on the bed. Staff was nice and claimed the restaurant was 5th best in Marriott hotels. I found the food just OK. Food and drinks were very expensive.
2 out of 5
by A verified traveler from Decatur, IN

Clean room but no wifi and must pay to park

Posted Jun 15, 2015
Pros: The room
Cons: Free wifi and free parking!
Location: It was near the interstate allowing me easy access to the hotel!
The room was very clean and nice! However, I have stayed at other less expensive hotel chains and had free wifi. This was not an option. I must become a member to have wifi. Plus, I had to pay 8$ to park daily. Really? I left items in the fridge, called the hotel and they stated they would be at the counter when I stopped after my seminar, however they were not at the counter. When I arrived the items couldn't be located and I had to wait 20 minutes for someone to locate the items.
3 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Nice place. That's all.

Posted May 23, 2015
Everything is just OK... Nothing over the top... No "WOW" factor going on... I will recommend to friends. Close to RTA. Good breakfast. Again, just OK.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to CLE

Posted May 18, 2015
Pros: Close to CLE
Staff was great and friendly, room was updated and modern. The restaurant at the hotel was also very good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
Stayed with family, kid friendly, loved it. Olsida, Matt n Michael were the best
2 out of 5
Recommended
for Families
by Helena from Schaumburg, il

No customer satisfaction oriented staff.

Posted Apr 1, 2015 on Hotels
Swimming pool- poor condition. Room service even worse : only 2 breakfasts delivered out of 3, had to wait 20min. for 3rd breakfast to arrive, when it finally came- couple of ordered items were missing. No customer satisfaction oriented staff. Will not stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Nice airport property

Posted Apr 1, 2015
Very clean. Updated -- room nice, beds very comfortable. Great staff. Received some inside tips at check-in for exploring downtown via rail system during a busy weekend. Also, shuttle service excellent. Highly recommend.
4 out of 5
Recommended
for Personal Event
by Kent from Carey

Nice weekend

Posted Mar 16, 2015 on Hotels
It was an enjoyable experience. I will stay here again.
5 out of 5
Recommended
for Business Travelers
by Shane from San Diego, CA

A+

Posted Mar 10, 2015 on Hotels
Very impressed, great amenities!