Ratings based on 125 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 24, 2014
Comment from Hotel Management
Jul 26, 2014 by Vanetta, Hotel Management
Thank you for taking the time to review our hotel. Your evaluation is very important to us. We look forward to your next visit
5 out of 5
Recommended
for Personal Event
by David from ohio

Posted Jan 21, 2014 on Hotels.com
Breakfast very good more than expected. front desk staff were wonderful and helpful.
Comment from Hotel Management
Mar 29, 2014 by Vanetta, Hotel Management
Thank you for your positive comments. My staff and I are always pleased when hearing that our guest were pleased with the service they received. We look forward to your next visit to Independence.
5 out of 5
Recommended
by A verified traveler

Posted Jan 20, 2014 on Hotels.com
Clean & comfortable.
Comment from Hotel Management
Mar 22, 2014 by Vanetta, Hotel Management
Thank you for taking the time to review our hotel. It is always nice to receive positive comments from our guests.We look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 19, 2014
Pros: Price.
Location: Rock and Roll Hall of Fame.
Just what I needed.
Comment from Hotel Management
Jul 26, 2014 by Vanetta, Hotel Management
Thank you. It is nice to know that we were able to meet your needs. Your response for our review is greatly appreciated.
5 out of 5
Recommended
for Business Travelers
by walter from Atlanta

great area for business location south of city

Posted Jan 18, 2014 on Hotels.com
Excellant stay for my first experience with hotel.com. Will utilize website again in the near future.
Comment from Hotel Management
Mar 22, 2014 by Vanetta, Hotel Management
Thank you for reviewing our hotel. Your positve comments were well received by my staff and were pleased you found our web page helpful. We look forward to your next visit.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Quiet and comfortable.

Posted Jan 18, 2014
Comment from Hotel Management
Jul 26, 2014 by Vanetta, Hotel Management
Thank you for taking the time to review our hotel. We will keep trying to make improvements to enhance you next visit.
4 out of 5
Recommended
by Vickie Kohl from Independence, OH

It was fine for what we needed

Posted Jan 13, 2014 on Hotels.com
Hotel was fine, room was clean and comfortable, the only problem was the heating unit made ungodly noises all night long.
Comment from Hotel Management
Mar 22, 2014 by Vanetta, Hotel Management
Your comments were greatly appreciated. Our maintenance staff will look into the noise from the heating unit in that room inorder to make it better for the next guest in that room. Thank you and look forward to your next stay.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Dec 10, 2013 on Hotels.com
Comment from Hotel Management
Mar 22, 2014 by Vanetta, Hotel Management
Thank you for taking the time to review our hotel. your 5 stars were greatly appreciated by all at our hotel. We look forward to your next visit
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Posted Dec 9, 2013 on Hotels.com
Comment from Hotel Management
Mar 22, 2014 by Vanetta, Hotel Management
Your review is greatly appreciated by our staff and management. We hope to see you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value hotel. Use it when visiting relatives.

Posted Dec 1, 2013
Enjoyed seeing the deer outside the breakfast room.
Comment from Hotel Management
Jul 26, 2014 by Vanetta, Hotel Management
Thank you for taking the time to review our hotel. We will continue to work hard to earn you respect. Fred "our local deer" is always entertaining. Look forward to your next visit.