Ratings based on 180 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
93% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Cuyahoga Valley Stay

Posted Oct 6, 2014
Pros: Variety at breakfast was good.
Location: Railroad, and national park near by. If you like to ride bicycles, the trails in the park would be a great experience
GPS directions were not best, but once we arrived our stay was excellent. Great staff and continental breakfast included scrambled eggs and sausage much to our delight. Road the Cuyahoga Valley Scenic Railroad the following day so the location was very convenient to the train station.
Comment from Hotel Management
Oct 7, 2014 by Vanetta, Hotel Management
Glad you had a good time. Our park system is great. Thank you for your positive comments and hope you can return soon. Have a great day.
Comment from Hotel Management
Oct 7, 2014 by Vanetta, Hotel Management
We are delighted you were able to locate our hotel and that you enjoyed your stay with us. Thank you for taking the time to review our hotel, and we look forward to your next visit. Have a great day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Stay

Posted Oct 4, 2014
My overall experience was a plesent one. It would have been nice to have had a small fridge in the room. That's my only comment. Thanks
Comment from Hotel Management
Oct 6, 2014 by Vanetta, Hotel Management
Thank you for your positive response to our hotel review. Our management staff does review all our comments from our guests. We hope you will return for another visist soon. Have a great day.
2 out of 5
by A verified travelerfrom New York

Independence Comfort Inn by Karen

Posted Sep 23, 2014
Pros: Location wasn't bad
Cons: Renovation needed.
Location: Close to restaurants
Room was in poor repair. Couch soiled making it unappealing to sit on or even place clothes on it. Bathroom in need of updating.
Comment from Hotel Management
Sep 27, 2014 by Vanetta, Hotel Management
Please accept my apology for not having met your expectations. We do have many updates planned for the Fall?Winter and hope you will give us another opportunity to better serve your future hotel needs. Have a great day.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom chicago

Great!

Posted Sep 15, 2014
Pros: Cleanest.
Cons: Breakfast , more variety! But it was good.
Location: Everything was close by. I think it was perfect .
It was good stay, great hotel clean, good breakfast, defenely I wil came back!
Comment from Hotel Management
Mar 21, 2015 by Vanetta, Hotel Management
We are pleased that your visit with us met tour expectaions. Thank you for taking the time to review our hotel. Hope to see you soonn. Have a great day.
4 out of 5
Recommended
for Business Travelers
by Srini

Posted Sep 5, 2014 on Hotels.com
Rooms were good and well maintained. Also breakfast providedwas very good
Comment from Hotel Management
Nov 22, 2014 by Vanetta, Hotel Management
Thank you for taking the time to review our hotel. Your positive comments were shared with all our staff. Hope you can return soon. Have a great day.
4 out of 5
Recommended
for Families
by Reddyfrom Milwaukee

Good

Posted Sep 3, 2014 on Hotels.com
Hotel was fine
Comment from Hotel Management
Nov 22, 2014 by Vanetta, Hotel Management
Thank you for your response to our hotel review. We appreciate your positive comment. Have a great day.
5 out of 5
Recommended
for Getaway With Friends
by Brandan

Posted Sep 2, 2014 on Hotels.com
Comment from Hotel Management
Nov 22, 2014 by Vanetta, Hotel Management
Thank you for responding to our hotel review. Your evaluation is very important to us. Have a great day.
5 out of 5
Recommended
for Business Travelers
by comfort innfrom independence Ohio

Posted Aug 25, 2014 on Hotels.com
The mgr Cindy was just outstanding. She did go the extra mile to get my rooms for all of my members. I take my hat off to your group rooms booking department. Cindy is the best. Great job. It was 40 of my team members there this weekend and we all had a wonderful time during our stay.ztz yet
Comment from Hotel Management
Nov 1, 2014 by Vanetta, Hotel Management
Thank you for your positive comments, and for taking the time to review our hotel..It was a pleasure to share your comments with Cindy, my front desk manager. She does do a great job working with all our guest, whether in a group or on a individual reservation. We hope to see you again in the near future. Have a great day
4 out of 5
Recommended
by Alfrom Canada

One Night Stopover

Posted Aug 23, 2014 on Hotels.com
Good clean room and friendly staff.
Comment from Hotel Management
Nov 1, 2014 by Vanetta, Hotel Management
Thank you for your positve comments on our hotel review. My staff appreciates being able to read them. Hope you can return soon. Have a great day.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Aug 20, 2014 on Hotels.com
good location, friendly helpful staff, good price, - no fridge in room was only negative surprise
Comment from Hotel Management
Nov 1, 2014 by Vanetta, Hotel Management
Thank you for reviewing our hotel. Your positive comments are appreciated. We do offer refrigerators and microwaves in our upgraded rooms and do hope we will be able to accomodate your needs on a return visit. Have a great day