Ratings based on 826 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Carey, Ohio

There was a PROM!!!

Posted May 18, 2015
Pros: The quality of the room supplies: pillows, mattress, sheets, and towels
Cons: Having to pay for Wi-Fi. Really? At this day and age I thought that would be a given.
Location: Near all the major highways. Plenty of restuarants nearby to fit any price range.
Even though there was a Prom going on during our stay, the room was soundproof enough that we weren't bothered by it. The manager's cocktail hour was pleasant too. The mattress and pillows were heavenly!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted May 1, 2015
Pros: Helpful staff.
Location: Great location, many restaurants, shops, good access to highways.
Had to be in the area for an overnight stay to see clients in the area. The hotel is situated on a nice quiet road near many nice restaurants. The hotel could use a little bit of an update but overall it is fine. The staff is very nice, the breakfast is great and overall I was very pleased. Close to the highway.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom buffalo

Posted Apr 17, 2015
Pros: lobby,happy hour was nice
Location: close to Cleveland (7 miles),zoo(2.5miles)
nice lobby open to courtyard,had a really nice room on 3 rd floor but outside was the exhaust vents for kitchen.it was making a terrible sound.called front desk and they moved us,i guess they couldn't fix the problem ??.they took care of us which was nice but we had to move all of our stuff at 11:30 at night with small children.plus our new room was smaller.overall besides the motor sound it was a great hotel just is they had fix the problem instead of moving us.
3 out of 5
Recommended
for Families
by A verified traveler

Posted Apr 13, 2015
Located in a good location. Not too far from downtown. Nice breakfast at the atrium ! Showers can be little effective. Faucets are not comfortable to handle with.
2 out of 5
by A verified traveler

Posted Apr 12, 2015
We got there and our tub was full of water yuck!!! The room had musty smell to it
2 out of 5
by A verified travelerfrom Canton, Ohio

crazy place to stay

Posted Mar 19, 2015
Not sure is we picked the worst night of the month or what but could not enjoy anything because there were kids running every where. Don't even think you can get near the hot tub or pool. So many people so few elevators took stairs 75% of the time because they were always full. My list is longer then I have time to write.
4 out of 5
Recommended
for Everyone
by A verified traveler

HEAT OF LOBBY

Posted Mar 16, 2015
Pros: The facilities and the Manager greet in the evening and of course the breakfast in the morning. The staff were above nice, and very courteous.
Very cold that particular day and the Lobby was extremely cold, to the point of a small discomfort.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2015
Stayed one night. The bed was comfortable and the room was spacious.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Lodging in Independence, OH

Posted Mar 2, 2015
Pros: Comfortable bed and plenty of room. Breakfast included in price of the room.
Close to activities. Quick and easy registration and checkout. Very clean and roomy.
3 out of 5
Recommended
for Everyone
by A verified traveler

nice stay

Posted Feb 21, 2015
i didnt like getting placed in a handicap shower room because when you shoer water got all over the floor. had to waste towels and have someone mop daily. everything else was nice.