Ratings based on 586 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel...

Posted Apr 7, 2014
Good, quiet and relaxing hotel on the weekdays, not so much on weekends. Too much traffic, and too many kids running around on the weekends. Me and the wife was fortunate enough to go on a weekday. Peace and quiet. We absolutely loved it.
5 out of 5
Recommended
for Everyone
by Dennis from Grove City , Oh

Great place for families

Posted Apr 4, 2014
Pros: Everything...worth the extra
Cons: Can't think of anything.
Location: Great location away from downtown Cleveland , but just a short drive to everything.
Hotel was clean, quiet, and a great place to relax with my family. Food for breakfast was hot and tasteful and buffet was always well stocked with food. Swimming pool area was clean and a nice place to sit and talk while the kids swam. This was everything I have come to expect from Embassy Suites.
3 out of 5
Recommended
for Everyone
by leslie from fairborn

Room could have been better

Posted Mar 30, 2014
Pros: Location was nice and the common areas were nice
Our room could gave been nicer. The curtains had huge stains on one of them. The extra blanket in the closet had hair all over it- gross! The tv remote in the living area was horrible yo use- I felt like I was breaking a finger to change channels. The managers reception- I believe it was called , could have used better alcohol choices
4 out of 5
Recommended
for Everyone
by A verified traveler

Very Clean and the free breakfast was excellent

Posted Mar 30, 2014
Pros: We were able to get checked into our room at 2:00 pm with no issues.
We loved our room on the 7th floor. The bed was comfortable and clean. The Hotel was full due to an athletic event and the staff was still very helpful even with being so busy with the crowd
4 out of 5
Recommended
for Families
by A verified traveler

Nice hotel with large rooms

Posted Mar 9, 2014
Pros: large rooms that allow children to play. Fee self laundry
fit our needs while we were in Cleveland for one night. Close to good restraunts,.
1 out of 5
by A verified traveler

Paper-thin walls & loud children running the halls

Posted Mar 8, 2014
Staff was kind but walls were super-thin and we could still hear kids running the halls at midnight. Breakfast was disappointing, especially compared to the typical Embassy Suites breakfast experience.
3 out of 5
Recommended
for Everyone
by A verified traveler

Very expensive and not so clean

Posted Mar 7, 2014
The pool was disgusting- the happy hour was some odd chex mix and burbon... for the money not worth it
1 out of 5
Recommended
for Everyone
by A verified traveler

"Children's Palace"

Posted Mar 4, 2014
Was a beautiful hotel, very clean!! but no one control all of the children roaming the halls at 1 o'clock in the morning screaming and chasing each other around!!! Called the front desk at 11 o'clock and they said they were going to make them all go in and never did!! We had a two year old with us.... was really hard to get him to sleep with all the screaming of children. At one Point they were literally bumping into our door while running around... plus pool was down for some reason something happened and they closed it.The pool was the main reason we wanted to stayed there... Winter blues but was not able to access the pool
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Mar 4, 2014
Pros: sitting room could have been larger.
Cons: Expand front room
It was very nice. Wise the living room was larger.
3 out of 5
by jenna from Ohio

Too noisy

Posted Feb 24, 2014
Breakfast was very good however hotel was extremely noisy. Children Running all over. Water from the pool on every floor and tracked on all surfaces. Thanks to happy hour...lots of tipsy parents and unattended kids in rooms beating on windows and being loud. Couldn't even take a dip in the pool because there were so many unchaperoned kids running and diving in and around the pool area. Not the relaxing stay I was hoping for. Walls were thin and could hear everything out neighbors were up to. Stayed on the fifth floor and it sounded like we were sleeping in a water park. Screams, yells, running kids. Loud people. The noise from the restaurant and common area. Shower also had mildew and flooded our entire bathroom floor with two to three inches of water thanks to poorly placed drainage system. Not worth the $$$$$