Ratings based on 1,560 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom canton, oh

Anniversary weekend!

Posted May 1, 2015
Very friendly. Very clean. Valets were very Ccourteous as well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Opening Day stay at the Hampton

Posted Apr 14, 2015
Pros: The free wireless internet was awesome - allowed me to get some work done early am in the lobby while having breakfast. Good breakfast offering.
The vallet parking attendants were very nice and accomodating! Car was waiting for me when I came down to get it. The front desk associates were also very helpfull - they even checked the weather for me so I knew if I needed a coat for the Indians home opener!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Nice!

Posted Apr 13, 2015
Pros: Close to attraction
Cons: Reduce noise from outside
Location: see above
Close to several restaurants, Baseball, Rock and Roll Hall of Fame. Was able to walk all things, no need for a car. Parked it and walked. Had an end room so there was ALOT of noise from the street ( 5th) - heard police sirens and fire trucks plenty!!!
2 out of 5
by A verified travelerfrom Indianapolis

Room was fine, Valet Parking was a problem

Posted Apr 13, 2015
While the room was fine and the staff was very helpful, when my car was returned to me after three days of valet parking it look like someone had hit the windshield with an egg. There was yellow-orange-rusty splatter on the windshield which was not there when I turned over car to the attendant. It was probably the result of a drip from a rusty pipe or something similar. I used the windshield spray to clear as much of it as I could to drive home. The car needed washing anyway. However, after washing the car by hand and repeatedly applying Windex to the wind shield an oily residue remained on both the windshield and the roof of the car which has also been hit by the splatter. I am very disappointed that I paid $20 per night to park the car only to have it damaged.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Columbus

Morning breakfast area was overwhelmed

Posted Apr 10, 2015
The breakfast area was to small and very crowded. There was not enough seating available.
1 out of 5
by A verified traveler

À éviter

Posted Apr 3, 2015
Personnel pas accueillant du tout. Surtout si vous demandez à changer de chambre. Chambre vraiment bruillante surtout si vous avez la chance de donner sur les énormes ventilateurs de clim et d'être à côté de l'ascenseur et de son moteur. Il n'a de classe que le nom. À éviter
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Jordan

Love ir

Posted Mar 28, 2015
Everyone was very friendly! The morning and night staff was very helpful and I enjoued my stay. Would stay there again for sure.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for a family. walkable

Posted Mar 23, 2015
Perfect for a family. walking distance from the Quicken Loans Arena (Cavs). recommended. nice breakfast. bit busy in the morning but overall OK.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom syracuse

Excellent downtown hotel close to the Hall of Fame

Posted Mar 22, 2015
A one night stay to visit the rock 'n roll Hall of Fame and was well worth the time and. Hotel staff was helpful and friendly and the free breakfast was like delightful ! The room was spacious and spotless. We would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 18, 2015
Excellent cost-benefit relation. The staff was very helpful and the room was very confortable.