Ratings based on 913 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 31, 2014
Nice hotel and great location. Downside is the parking
5 out of 5
Recommended
for Everyone
by A verified traveler from Maine

Wonderful Staff

Posted Jul 23, 2014
Pros: Friendly staff, cleanliness, location, free hot breakfast
Location: Music Hall of Fame, concerts
I stayed only one night but the staff was so friendly. I couldn't walk by someone or be in the elevator without them asking if everything was ok and if we were enjoying our stay. The rooms were clean and comfortable. Breakfast was great. The location was perfect! I will stay there again when in Cleveland.
5 out of 5
Recommended
for Everyone
by A verified traveler from varies

Close to the Conv. Ctr and many bars/restaurants.

Posted Jul 21, 2014
All the staff was friendly and constantly asking if I needed anything. Room was clean and had everything I needed. Other Hampton Inn's I've stayed at had a Manager's snack around 7pm but I don't think this one did (but I was usually out exploring the city at that time so I might have simply missed it for the 4 days I stayed there).
4 out of 5
Recommended
for Everyone
by A verified traveler from London, Ontario

Very nice room and great location

Posted Jul 20, 2014
We had a great stay. The room was excellent and the hotel was in a great location. We were within easy walking distance to the rock and roll hall of fame and progressive field. The only small issue we had was on the second day, the breakfast staff had trouble keeping up with the number of people there, so they ran out of some things. Small issue in an otherwise great stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 15, 2014
Nice clean hotel close to many, many attractions! Reasonable rates, and our room had beautiful view of city and the lake. Bed was very comfortable.
5 out of 5
Recommended
for Families
by A verified traveler from Ohio

Just Right!

Posted Jul 14, 2014
My family of 8 went up to Cleveland for the Indians game and stayed at the Hampton. Great distance to walk to the game and back. Would stay here again for Indians and Cavs games.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Rock&Roll

Posted Jul 10, 2014
Location: Within Walking Distance of everything.......liked the location.
Had a great time at the Rock&Roll hall of fame, science center, Horseshoe Casino, & Yank's game!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

High quality staff and facilities

Posted Jul 10, 2014
Pros: Beds were very comfortable
Cons: More room in the breakfast serving area
Location: Great location for attending Indians games and Rock and Roll Hall of Fame. About equal distance to each.
We were treated warmly on arrival and all of the staff were welcoming and friendly. The beds were great and everything about the room was of high quality. The area where breakfast is picked up is very small and, when can get crowded but there is ample room to eat once you have your food (in fact, the roomiest I have seen for a hotel offering an included breakfast). We were there to attend an Indians game and tour around a bit so did not have occasion to use the recreation facilities.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 9, 2014
Walking distance to many attractions - progressive field, browns stadium, about 30 min walk that's not bad at all to tremont and Ohio city. Five dollar garage parking around the corner. Breakfast was a nice option but it gets busy
4 out of 5
Recommended
for Everyone
by A verified traveler from Rochester NY

Close to everything!

Posted Jul 9, 2014
We stayed for 2 nights to see the New York Yankees in town. Hotel was close to everything and very kid friendly. The only downfall is because free breakfast is provided and hotel was booked for the nights we were there, they ran out of food and or people had to wait 20-30 minutes for more foos. The eating area is only very tiny for the amount of people staying at the hotel. Other than that the beds are very comfortable and the rooms and bathrooms are nice The staff from the manager to housekeeping was so very nice and we would return just because the customer service was excellent!