Ratings based on 850 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Just up from Rock and Roll Hall of Fame.

Posted Apr 18, 2014
Pros: Friendly staff, newly renovated
Location: Very close to water front and excellent restaurants on 6th west street.
We had an excellent stay. Room was very clean and newly renovated. The staff was very friendly. I would defiantly go again and would recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Easy valet and quick check-in

Posted Apr 18, 2014
Very nice staff, easy to check in and check out. Nice clean rooms with plenty of room, very spacious bed.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york state

Good location

Posted Apr 10, 2014
Found it to be clean, staff friendly and comfortable
5 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh

The staff was friendly and professional

Posted Apr 8, 2014
Our room was clean and beautifully furnished. We were very pleased.. whenever in Cleveland this is where I will stsy.
4 out of 5
Recommended
for Everyone
by Ed from Coumbus ohio

Great Location, 10 minute walk from Rock,and roll

Posted Apr 8, 2014
Pros: location
Cons: refrigerators in rooms
Location: Stadium, Library, and Rock,and Roll hall of fame
We had a great stay, enjoyed breakfast,and free newspapers. The staff was very friendly,and courteous.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice room, location, and staff

Posted Apr 8, 2014
The rooms were cozy and clean. Amenities like complimentary breakfast were great. Friendly staff and great location. Walking distance from Progressive Field and local bars/nightlife.
5 out of 5
Recommended
for Everyone
by jasmine

Updated bathroom. Comfy beds. Clean room.

Posted Apr 7, 2014
Updated bathroom. Comfy beds. Clean room. Plenty of space in the suite with 2 queen beds and pull out sofa bed. The staff was ok. Not super friendly.
5 out of 5
Recommended
for Everyone
by Justin from canton, ohio

Home opener

Posted Apr 6, 2014
Stayed for the Indian's home opener. Was an easy walk to the stadium and plenty of food/bar choices within walking distance.
5 out of 5
Recommended
for Everyone
by brandy from trenton, oh

Great location. Very helpful staff

Posted Apr 6, 2014
We were right in the middle of everything downtown. The staff was always happy to help.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable hotel in downtown Cleveland.

Posted Apr 2, 2014
Pros: This hotel had a friendly staff, great breakfast, and was very clean.
Enjoyed our brief stay and would stay there again.